Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Beautiful and with local color

Posted 28-Dec-2015
Pros: Location and decor.
Cons: The friendliness of the reception staff. More effort should be dedicated in orienting the guests to the amenities and the way the hotel functions.
Location: Near lots of historic towns, in the heart of Surrey.
Lovely gardens, beautifully decorated common areas. The rooms are small, but not too small for English standards. The waiters and bar attendants were really nice, the reception staff so so. The food was really good. The location is at the start of many lovely trails, and the views from the rooms into the gardens lovely. The area is really great for hikers, bikers and those who wish to experience the english countryside. Short drive to Heatrhrow, easy parking, close to train station.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

EXCELLENT

Posted 21-Dec-2015
Pros: AS above no problems!
Cons: The TV programmes are Rubbish. The channels should all be in English like our FREE VIEW Digital. That was my only annoyance. Wi-Fi very good?
Location: Dorking High St. is good to wander ( parking is reasonable ) round the back off the main street, and plenty of places to eat from cheap to expensive
This is the second time we have stayed since the refurbishment and we have noticed an addition in comforts around the Bar area. This Hotel is worth a visit when in Dorking. We were here for the ' WHITE BALL ' at Denbies Wine Estate which is also worth booking up for but early to avoid disappointment. Denbies next ' DO ' is VALENTINES DAY... so book a room at the Bursford and have a lovely stay overnight and look forward to a BELLY BURSTING breakfast with attentive service.
4 out of 5
Recommended
for Getaway With Friends
by Ian

This traveller left a rating score only Posted 30-Oct-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Great escape from London

Posted 29-Oct-2015
Pros: Rooms facing the inner yard and the swimming pool
Location: A lot of walking, hiking, cycling and enjoying beautiful countryside
Lovely hotel at the foot of Box Hill only 30 mins drive from south-west London. Our stay was excellent despite of a wedding party on Saturday night (NB such events seem to take place quite often there) and the restaurant was surprisingly flawless.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Hotel Review

Posted 29-Oct-2015 on Hotels
The stay at The Mercure was good,all the hotel staff were very helpful. The room was quite small,but comfortable,and nicely decorated. Breakfast was very good,especially the cooked foods. I would definitely recommend the hotel to friends.
4 out of 5
Recommended
for Business Travellers
by Not Provided from Stafford

Posted 21-Oct-2015 on Hotels
Excellent staff, they couldn't do enough for me. I am returning for my next business trip.
4 out of 5
Recommended
for Families
by William from Bromley, Kent

Bed and breakfast at The Burford

Posted 17-Oct-2015 on Hotels
We all enjoyed it and,on balance, decided the hotel was value for money.
4 out of 5
Recommended
for Business Travellers
by Andrew from Selby

Smart, friendly hotel in attractive location.

Posted 25-Sep-2015 on Hotels
The staff were very helpful, finding me an alternative room. I was originally put in room 102 however the patio doors were particularly unsecure, with only a weak latch holding the door closed. Being on the ground floor I was not comfortable with the security. I would also warn that the hotel has very poor mobile phone reception, particularly Vodafone. Not good for visitors on business. Maybe the hotel should fit a system to boost signal, they might have kept me for dinner then, as it was I went to a local pub with better reception.
5 out of 5
Recommended
for Couples
by A verified traveller

A relaxing treat

Posted 25-Jul-2015 on Hotels
An excellent short break - quite expensive but it was a special occasion! The restaurant was exceptionally good for dinner and breakfast. Our room was tastefully decorated and well equipped and the location is beautiful.
5 out of 5
Recommended
for Couples
by Claire from Stalybridge

Beautiful hotel, only spoilt by the aircon!

Posted 03-Jul-2015 on Hotels
A one night stay in a really lovely looking hotel. The hotel decor is lovely, the rooms are really comfortable and I could have stayed a few nights in this place. Not the cheapest in food and drinks and little limited on veggie food, but quite a few places still are unfortunately. Very quiet in the hotel, even though there was a local prom happening so when we turned up we couldn't even get near the place! Only real downside the air conditioning was useless and we had to sleep with the window open on a very warm night.