Superior Twin Room | Terrace/patio
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Reviews of Maneerote Hotel Surin

3 out of 5
Maneerote Hotel Surin
11/1 Soi Poytungko Krungsrinai Rd., Surin, Surin

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 70 reviews" "
Rating 8 - Good. 36 out of 70 reviews" "
Rating 6 - Okay. 8 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
I think the rooms are good considering the low price, clean and very nice staff at the hotel. Only (small) issue was there was no chairs in the room, apart from that we were happy with our stay
Stayed 1 night in Mar 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet, comfortable and safe.
Stayed 4 nights in Nov 2022

8/10 Good

mike

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

8/10 Good

Tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay for the price.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem near a big market. Prices in the hotel are very cheap and the food and coffee are excellent. When I am in Surin again I will stay here. Price is between 420/500 baht a night depending on which company you use. Phone the hotel maybe you can get a better deal.
Stayed 2 nights in Sep 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019

2/10 Terrible

William J A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful paying credit card here !!!
Double charged my credit card. Refused to refund me !!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facts you need to know!
Great hotel. Strongly suggest they post signs as many hotels in Thailand that I've seen. Please be quiet in the hallways. Others are sleeping. The acoustics in the hallway amplify sound. A bit of WD-40 or even oil in the door catch will help people not to have to slam their doors at 6 am and 7 am. And midnight. Groups have been showing up traveling together and having LOUD conversations in the hallways day a night. And the idea at 1130pm letting children run and scream in the hallway sucks. Rooms are big, clean, and the staff is great, but let's cover all of it here. Got 2 Under Armour logos ironed right off my brand new non counterfeit expensive shirts by the laundry service. If BE QUIET or BE COURTEOUS of others signs were posted as previously mentioned it would be a super idea.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

We stayed for the Elephant Roundup, and the hotel staff were very kind and helpful. We ended up extending out visit to Surin. They told us about the Light and Sound Show at Prasat Si Khoraphum, and helped us to get the information to go there by train and return the same evening. They had a van that took guests to the stadium. The van was full, so they called for a car to take us. This hotel went above and beyond any level of service we have experienced in Thailand. We also enjoyed the restaurant there, and the servers there were excellent.
Stayed 1 night in Nov 2018

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a cheap price.
We stayed for location being closish to the Buriram Chang International racetrack for the Thailand MotoGP, the hotel was great, about 15mins walk to the train station and a great coffee shop connected to the hotel that had yummy thai food.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Very Nice hotel and quiet. No complaints
Stayed 1 night in Aug 2018

10/10 Excellent

Jeffntn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would love to give Maneerote a perfect score, but there is this one thing they need fix. The water in the very nicely remodeled bathrooms in the sink goes from cold to hot. I understand very well in a Thai home the shower water may be cool at it's warmest. There needs to be some level of at least slight warmth to the (very) cool shower when it's set to the hottest setting. The shower has cold and cool. That's it. Other than that the Wi Fi works perfect and is fast, the staff is as good as anywhere, the beds are very comfortable and the rooms are immaculately cleaned every day. I have stayed here many times over the last fifteen years, and will stay here again, I just don't recall the showers being so cool at the hot setting. Maneerote, if you need to increase your price some to accommodate the warmer water your rates would still be great. Thank you, hope to see you and your excellent staff, and that includes all of them, next year. Oh yes, the air conditioner works very well and the black out drapes do as well. Give them a 95%.
Stayed 3 nights in Apr 2018

6/10 Okay

Siriol

Liked: Cleanliness
Disliked: Staff & service
Ok for a stopover
The reception was rather disorganized and took ages to find our booking despite the fact that I was able to show them the booking confirmation and booking number. They gave us a room anyway but then I received a call from reception and had to go back down to sort things out. I eventually came to the conclusion that they had written my name down wrongly. The room was spacious and comfortable though the decor was nothing to write home about. The restaurant was surprisingly good.
Stayed 1 night in Jan 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

6/10 Okay

Allen

Disliked: Cleanliness, room comfort
Older hotel
Older hotel, my room was full of mosquetos. Good location. There building a hop inn hotel next door, next time I will stay there.
Stayed 2 nights in Dec 2017

8/10 Good

Eemeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with a nice restaurant/roomservice
Hotel is overall pleasing with above par restaurant which serves fresh tasting thai dishes for about the same price which you would pay outside the hotel. Roomservice is free. Also they have very good quality coffee machine for cappuccino, espresso etc.
Stayed 5 nights in Sep 2017

2/10 Terrible

Douglas, los Angeles, California

Disliked: Staff & service, property conditions & facilities, room comfort
Ripoffs. Overcharged us.
The front desk, upon checkout, demanded a payment for an extra bed that was not requested by my wife. My wife was intimidated by the frint desk woman. We demand a return off our money. In addition the rooms are noisy. I request that Expedia or the Hotel management contact me immediately to settle this matter.
Stayed 4 nights in Jul 2017

8/10 Good

john michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome stay
Great service ,nice restaurant good room clean and large with balcony,but not near any bars!!!
Stayed 3 nights in Jun 2017

8/10 Good

Thomas, Pattaya, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Central, but quiet hotel
At the front desk the stuff don't knew the Expedia Voucher, it has been also not in the computer and they have to telephone first. Nice large room, comfortable bed, WIFI tidy. In the hotel is a very cheap restaurant. Overall very good value for money. I would recommend this hotel in this price category.

6/10 Okay

Verified traveller

8/10 Good

Joel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
We visited Surin for annual Elephant Roundup Festival. While we had our own transportation, the hotel offered a shuttle to the different activities for the Festival. A reasonable breakfast was included. Coffee options available for about $1USD. Front desk and restaurant staff speak enough English to get by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surin Elephant Festival
Elephant festival and hotel support very good..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money
My only two criticisms are the issue of the fridge not staying on when removing the room key and the design of the bathroom, where most of the floor floods when having a shower. I requested an extra bath mat to roll up to stop the water leaving the shower recess, but this really needs to be resolved. Other than that, all the staff were extremely friendly, despite some speaking limited English. And the food from the restaurant was surprisingly good on the few occasions I ate in.

10/10 Excellent

Louise Vestergaard, Aarhus, Denamrk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately worth a visit!
The Hotel was really pleasant with bright spacious rooms, in a very good condition. The rooms were clean and nothing was missing from my twin room. I was staying on the 6th floor which was nice, because it was very quiet and I had a nice view over the town. However There were a slight misunderstanding when I was checking in because they had noted down, that I was using Expedia, but I was actually booking through Hotels.com. But it was quickly solved! The hotel was definitely worth the money, and they could have charged significantly more for the standard of the room!

8/10 Good

Mikkel

Liked: Cleanliness, staff & service

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Fair according to price
OK - central location - clean - everything is functioning
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring, professional staff. Classic hotel, well looked after. The free water is being served in glass bottles instead of plastic, a small step towards less plastic in Thailand. Unfortunately no water boiler in the room.
Stayed 2 nights in Feb 2023

10/10 Excellent

yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2021

10/10 Excellent

Ratda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling like my home
Stayed 1 night in Dec 2021

8/10 Good

Gjermund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เก่าไปนิด แต่สมราคา หากราคาเกินห้องละ 1000 บาทขึ้นจะถือว่าแพงมาก สถานที่อยู่ใจกลางเมือง ทุกอย่างเดินได้เชื่อมถึงกันหมด
Stayed 3 nights in Dec 2019

8/10 Good

katsuo.Imura, 神奈川県

Liked: Cleanliness, staff & service
明かりが少なく部屋が暗い。 朝食は06:30～との事だったが06:30ぴったりに行ったらある国の団体で食堂既に食堂は人で溢れていて座る場所がなく又料理もなくなっているものもあった。団体優先のやり方のは納得できない。
Stayed 3 nights in Nov 2019

8/10 Good

Tuomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Room was very clean. Staff is friendly and helpfull. Location is ok. You can get everywhere easily with tuktuk.
Stayed 4 nights in Nov 2019

8/10 Good

Arnik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for quality stay, worth money.
Staffs are friendly.
Stayed 1 night in Oct 2019

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Christophe

Liked: Cleanliness, property conditions & facilities
Ideale quand on est de passage a Surin.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Mr.Parinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
หาของกินง่าย ใกล้ตลาด เดิน 20นาทีจากสถานีรถไฟ
สามารถเดินไปจากสถานีรถไฟได้ 20นาที อยู่เยืัองกับรร.เทศบาล 3 เดินเข้าไปในซอยเล็กน้อย ไม่ไกลจากตลาดสด หาของกินง่าย ห้องน้ำมีกลิ่นบุหรี่ แต่เงียบดี สะอาด ครั้งหน้ามาสุรินทร์จะมาพักอีกเพราะได้ราคาดี 500 บาทไม่รวมอาหารเช้า
Stayed 1 night in Jan 2019

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap hotel.
Room was clean and it has everything that you need. Staff was very nice. Location of the hotel is not the best but with tuk tuk it is cheap and easy to move. If you stay at the hotel go eat at the restaurant across the street. Food there is very delicious.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
象祭りにはとてもよかったです。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
มีอาหารให้เลือกหลากหลาย รวมทั้งโกโก้แท้ รสชาติดี ที่เมืองช้างคอฟฟี
Stayed 1 night in Jul 2018
Response from Manager on 9 Aug 2018
ขอบคุณมากๆคะ โอกาสหน้าเรียนเชิญใหม่นะคะ

6/10 Okay

Ticker, Bangkok Thailand

Liked: Staff & service
จุดที่ตั้งโรงแรมดี สะดวกในการเดินทางไปสถานที่ต่างๆ
ไม่ชอบห้องน้ำเพราะอ่างล้างหน้าอยู่ต่ำเกินไปทำให้ต้องก้มลงมากจนปวดหลัง และพื้นห้องน้ำ มีน้ำเปียกเต็มทั้งห้องและมีน้ำขังใกล้โถชักโครกเพราะมีน้ำรั่วจากอ่างล้างหน้าลงพื้น และไม่มีที่กั้นตรงพื้นระหว่างพื้นที่อาบน้ำกับส่วนอื่นทำให้น้ำที่อาบกระเด็นกระจายเต็มพื้นห้อง (มีแต่ม่านพลาสติกกั้น แต่ไม่กั้นพื้น) นอกจากนี้ก็ไม่มีอะไรน่าตำหนิ พนักงานอัธยาศัยดี มีความเต็มใจช่วยเหลือลูกค้า
Stayed 2 nights in Jan 2018

10/10 Excellent

Henricus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Pacha

Liked: Cleanliness, staff & service, room comfort
ที่พักทำเลดี อยู่ในเมือง มีที่จอดรถสะดวก ราคาไม่แพง
Stayed 1 night in Dec 2017
ขอบคุณมากๆนะคะ โอกาสหน้าเรียนเชิญใหม่นะคะ

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ห้องพักโดยรวมแล้วถือว่าดี แต่ป้ายหรือจุดสักเกตุยังมองเห็นได้ไม่ชัดเท่าไหร่
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
何も有りません
周りに何も有りません。繁華街まで、徒歩ではきつい距離。レセプションでは簡単な英語も通じません。トイレから水が漏れていて、最悪でした。
Stayed 3 nights in May 2017