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Reviews of The Pines at Sunriver

3 out of 5
The Pines at Sunriver
17655 Pinnacle Lane, Sunriver, Bend, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 323 reviews" "
Rating 8 - Good. 71 out of 323 reviews" "
Rating 6 - Okay. 12 out of 323 reviews" "
Rating 4 - Poor. 5 out of 323 reviews" "
Rating 2 - Terrible. 6 out of 323 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a blast!
Stayed 2 nights in Apr 2024
Response from Director Inventory Management on 9 Apr 2024
Wonderful!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little room for a weekend visit. Pleasantly suprised with the washer/dryer and the full kitchen.
Stayed 2 nights in Mar 2024
Response from Director Inventory Management on 17 Mar 2024
Yes having a washer and dryer can be a huge benefit. Thank you for staying with us.

2/10 Terrible

Sky

Stayed 1 night in Jan 2024
Response from Director Inventory Management on 19 Jan 2024
We would appreciate any feedback you could provide as we do our best to exceed the guest expectation.

10/10 Excellent

Kevin, Keizer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Director Inventory Management on 19 Jan 2024
Thank you

10/10 Excellent

Cari

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well-stocked kitchen, huge bathroom, lovely lanai. Very friendly hostesses
Stayed 3 nights in Dec 2023
Response from Director Inventory Management on 19 Jan 2024
Fantastic! Thank you.

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy the Sunriver resort area. It is beautiful and peaceful. its always a great get away.
Stayed 2 nights in Dec 2023
Response from Director Inventory Management on 19 Jan 2024
Thank you please come see us again

10/10 Excellent

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was equipped with everything we needed to make dinner and a baked dessert for a birthday celebration. Very clean and orderly throughout the property
Stayed 2 nights in Nov 2023
Response from Director Inventory Management on 20 Nov 2023
Wonderful! Please come see us again soon.

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Director Inventory Management on 14 Nov 2023
Thank you

6/10 Okay

Dawn

Business traveller
Clean but bare bones. No shampoo, no blow dryer and no help by office personnel.
Stayed 2 nights in Nov 2023
Response from IMC on 9 Nov 2023
Your unit should have had a hair dryer. We will look into that and replace if it's missing.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Always a wonderful experience
Stayed 1 night in Oct 2023
Response from Director Inventory Management on 6 Oct 2023
Thank you for staying with us.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful
Stayed 4 nights in Sep 2023
Response from Director Inventory Management on 5 Oct 2023
Wonderful! Thank you

10/10 Excellent

Hye Jin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Pines at Sunriver, Bend is a quiet place to stay with family. Nice location with a grocery store, restaurants and coffee shop nearby.
Stayed 1 night in Sep 2023
Response from Director Inventory Management on 26 Sept 2023
Wonderful! Thank you for staying with us.

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2023
Response from Director Inventory Management on 16 Oct 2023
Thank you

10/10 Excellent

Stan

Stayed 4 nights in Sep 2023
Response from Director Inventory Management on 9 Oct 2023
Thank you!

6/10 Okay

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
The king size bed was in the loft. Even though the room had AC it was still too hot for me to sleep in the loft. It was 70 downstairs and 77 in the loft, the AC was set to 70 and it did not go lower. The outside temperatures were in the low to mid 80s. Otherwise the room was beautiful
Stayed 1 night in Jun 2023
Response from Director Inventory Management on 3 Jul 2023
Thank you for staying with us.

10/10 Excellent

Martin

Stayed 2 nights in Jun 2023
Response from Director Inventory Management on 3 Jul 2023
Thank you

10/10 Excellent

Trenton

Liked: Cleanliness, room comfort
Great times were had by all. We cant wait to come back!!
Stayed 1 night in Jun 2023
Response from Director Inventory Management on 21 Jun 2023
Wonderful! We can't wait to see you again.

10/10 Excellent

D Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and convenient area with all the essentials nearby without having to drive or wait in long lines. If you like the outdoors, plenty to do via trails on bike or walking.
Stayed 2 nights in Jun 2023
Response from Director Inventory Management on 19 Jun 2023
Yes! We are so glad you enjoyed your stay.

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very clean, quiet, peaceful stay that had us wishing for more time to spend here
Stayed 2 nights in Jun 2023
Response from Director Inventory Management on 16 Jun 2023
You will have to come back soon. Thank you for staying with us.

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2023
Response from Director Inventory Management on 12 Jun 2023
Thank you

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities
Beautiful location and great amenities. The furniture was a bit run down in but still overall a nice stay.
Stayed 2 nights in May 2023
Response from IMC on 31 May 2023
Thank you for staying with us. We are glad you had a good time!

8/10 Good

Carolyn

Liked: Cleanliness, room comfort
Spring Stay at the Pines
We have stayed at this place before & it has always been a great stay. Lots to do & rooms are always clean, comfy & roomy! Would highly recommend it! Be aware that they strictly abide by the 4pm check in...no early check ins!
Stayed 3 nights in May 2023
Response from Director Inventory Management on 25 May 2023
Unfortunately due to staff issues and the size of the resorts we are unable to offer early check-ins at this time. I am sorry if this caused an inconvenience.Glad you enjoyed your stay. We hope to see you soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was one of the best values for the money I have ever experienced.
Stayed 2 nights in May 2023
Response from IMC on 23 May 2023
Thank you so much for choosing us!

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Director Inventory Management on 5 Jun 2023
Thank you

10/10 Excellent

Kathleen, Portland

Stayed 1 night in Apr 2023
Response from Director Inventory Management on 15 May 2023
Thank you!

10/10 Excellent

Michelle, Nampa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo, it was very clean and comfortable. Checkin was easy and the staff was super friendly.
Stayed 1 night in Apr 2023
Response from Director Inventory Management on 25 Apr 2023
Wonderful! please come back and stay with us again soon.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Apr 2023
Response from Director Inventory Management on 21 Apr 2023
Thank you

10/10 Excellent

Wan-Hsuan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great view.
Response from Director Inventory Management on 17 Mar 2023
Wonderful!Thank you

10/10 Excellent

Timothy

Stayed 1 night in Mar 2023
Response from Director Inventory Management on 27 Mar 2023
Thank you!

8/10 Good

Nell

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from Director Inventory Management on 21 Feb 2023
Thank you

8/10 Good

Barbara

Stayed 3 nights in Jan 2023
Response from IMC on 9 Feb 2023
Thank you for staying with us!

10/10 Excellent

Lionell

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from Director Inventory Management on 25 Jan 2023
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Comfortable accommodations, great layout. Love the fireplace.
Stayed 2 nights in Dec 2022
Response from Director Inventory Management on 5 Jan 2023
Wonderful! Please come back and see us again.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
Great
Stayed 2 nights in Dec 2022
Response from Director Inventory Management on 4 Jan 2023
Thank you!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the Sunriver Lodge!
Response from Director Inventory Management on 27 Dec 2022
Thank you very much

10/10 Excellent

Sennet

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Director Inventory Management on 16 Dec 2022
Thank you

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022
Response from Director Inventory Management on 28 Nov 2022
Thank you!

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice. We came after hours and it was easy to get keys and the heated pool was so nice even with the colder weather. Highly recommend.
Stayed 1 night in Oct 2022
Response from Director Inventory Management on 30 Oct 2022
Glad the after hour check in was easy and you enjoyed the pool. Thank you for staying with us,

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was good near the town center. Spiral staircase to the bedroom required many steep climbs. King bed was worn out and basically unsleepable.
Stayed 4 nights in Oct 2022
Response from Director Inventory Management on 19 Oct 2022
It is a good location! out in the woods and close to town. Please come see us again soon.

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, parking was disgusting! Couldn't fine a parking place near my unit. There were no reserved parking place for guests with rooms, everyone fends for themselves. Tough for we old people.
Stayed 4 nights in Oct 2022
Response from Director Inventory Management on 17 Oct 2022
I apologize you were unhappy with the parking. We hope you enjoyed the rest of the resort.

10/10 Excellent

tina

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022
Response from Director Inventory Management on 10 Oct 2022
Thank you!

10/10 Excellent

Robin

Stayed 1 night in Oct 2022
Response from Director Inventory Management on 4 Oct 2022
Thank you!

10/10 Excellent

Evelyn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience at the pines! Great location, loved the bikes that came with the room. Upgraded bathroom and great amenities! Lots of room and great local spots for biking and hiking! Such a beautiful area and a great place to stay!
Stayed 3 nights in Sep 2022
Response from Director Inventory Management on 3 Oct 2022
Fantastic! Thank you for the glowing review. We are so happy you enjoyed your stay.

10/10 Excellent

Melody

Liked: Cleanliness, room comfort
Fun and beautiful!
Watching the sunset from out lanai, rode bikes for Mike's, walked to the village. Such a fun place to stay so much to do!
Stayed 2 nights in Sep 2022
Response from Director Inventory Management on 3 Oct 2022
We are so glad you had a great time. Please come stay with us again soon.

8/10 Good

Fredde

Liked: Cleanliness, amenities, property conditions & facilities
The area has many walking trails. I was there for a event at the Sunriver Lodge. I was within walking distance. they offered bikes to ride.
Stayed 1 night in Sep 2022
Response from Director Inventory Management on 3 Oct 2022
The bikes are so much fun. Thank you for staying with us.

8/10 Good

Donna G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting.
Stayed 2 nights in Sep 2022
Response from Director Inventory Management on 17 Oct 2022
Thank you! We are so glad you enjoyed your stay.

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Sep 2022
Response from Director Inventory Management on 10 Oct 2022
Thank you!

10/10 Excellent

Leah

Stayed 1 night in Jun 2022

10/10 Excellent

Neva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious condo with kitchen and pretty nature views. Great location (scenic and peaceful). Wonderful stay!
Stayed 3 nights in Jun 2022
Response from Director IM on 5 Jul 2022
Fantastic! Please come stay with us again soon.

10/10 Excellent

Huong Thuy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Director IM on 30 Jun 2022
Thank you!