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Rating 10 - Excellent. 50 out of 258 reviews" "
10 - Excellent
50
Rating 8 - Good. 72 out of 258 reviews" "
8 - Good
72
Rating 6 - Okay. 68 out of 258 reviews" "
6 - Okay
68
Rating 4 - Poor. 34 out of 258 reviews" "
4 - Poor
34
Rating 2 - Terrible. 34 out of 258 reviews" "
2 - Terrible
34
6.8/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
4/10 Poor
Laurent
Travelled with family
4 Mar 2024
Kept awake most of the night because of a sub pump that keep coming on and off, stuff said it was due to heavy rain.
Very disappointed with super 8, not worth the money they charge, we will use them again
This is the most disgusting place I have ever stayed at. Wyndham close this place down and renovate the whole building. There is no privacy in the bathroom as they took off the bathroom door and installed a sliding barn door. That doesn’t shut. The sink is near the front door and the water doesn’t drain. Our room was in front of reception and terribly noisy. The breakfast food was cold and gross. The hot water in the room was luke warm and at the breakfast bar which is at the front door. The coffee was warm.
The property is dated and could really use some upgrades however the location is close to a lot of dining and shopping and the staff the two front desk ladies were excellent real southern hospitality.
Rosalie
Stayed 3 nights in Jan 2024
6/10 Okay
Alan, Lancaster
Travelled with partner
21 Jan 2024
Liked: Cleanliness
Older style hotel. Dated to 1980's
Alan
Stayed 1 night in Jan 2024
10/10 Excellent
Paula
Travelled with family
21 Dec 2023
Liked: Amenities
Paula
Stayed 1 night in Dec 2023
6/10 Okay
Sam
Travelled with pets, Travelled with group
7 Dec 2023
Liked: Staff & service
The property was inexpensive and convenient from the highway. The room was fairly clean but the overall property was cluttered and in disarray. If you are looking for an okay place to stay to sleep and shower this is fine but don't expect aesthetically pleasing views!
Filthy, run-down and unsafe conditions.
Never, never, never again. The photos are not true photos.
7 rooms for 3 nights - did not stay the entire time due to the poor conditions. Sleeping in your car is better than this.
Dirty stained sink and toilet...only 2 towels foe a 2 night 3 days stay...tv remote not working once new remote was received only 1 channel...sink light flickered..unable to use microwave due to power strip cutting off after a few seconds of being on...overall unsatisfactory experience
Tyra
Stayed 2 nights in Oct 2023
6/10 Okay
Charmaine, Streamwood
Travelled with partner
14 Oct 2023
Disliked: Staff & service, amenities
The hotel was ok. Somewhat clean. Floors were sticky. They have a barn door for the bathroom that is installed wrong, so it leaves a gap so not real private when showering or using toilet. Our room was the 1st one by the front desk & there was always 2-3 people talking loud around 1-3:00 in the morning waking us up. Washer, dryer & ice machine is outside. Bed was comfy. Night table was partially cleaned and other half was full of dust.
Property is very dated. Door to my room was not locked when I came to it. Bathroom is extremely small. There was no toilet paper. Had to go back to the desk to pick that up. The person checking me in said,” we have a 15 minute refund if you don’t like the room.” Never been told that checking into a hotel. Room does seem to be clean though.
The shower had hair in it (nasty). The room was very musty smelling.
Evelyn
Stayed 1 night in Jun 2023
Response from Pete on 3 Jul 2023
Evelyn,Sorry to hear about your unique experice at our hotel. Front desk staff can alway switch your room if you find issues with your room. Please contact the front desk in any hotel in future if you have smiliar issues.
The hotel is just old it needs to be made over the staff was amazing. The area is amazing but the hotel is too old
Tony
Stayed 2 nights in Apr 2023
Response from Pete on 27 May 2023
Tony,Thank you for staying with us. We Just upgraded our furniture and carpets recently and we will keep working on the hotel until it can meet our guests expectations.
6/10 Okay
elaine, Smiths Falls
Travelled with partner
5 Apr 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The gentleman at reception was very nice and helpful when I couldn’t get the tv to work. The beds and bathroom were clean . But the motel is very worn out . I do not recommend this motel and Expedia should take it off their site.
elaine
Stayed 1 night in Apr 2023
Response from Pete on 27 May 2023
Dear Elaine,Thank you for being guest at our hotel. We are in the process of remodeling the hotel.
8/10 Good
Mary
3 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Mary
Stayed 1 night in Apr 2023
Response from Pete on 27 May 2023
Mary,Thank you for staying with us and hope you will come back again.
Spend a little more money, and stay somewhere else
The lobby area was very old and creepy. The front desk attendant Tiffany was friendly. Our room was near the lobby and was very noisy since there were people checking in most of the night. This will be our first and last day at any super 8 hotel.
Anne
Stayed 1 night in Mar 2023
Response from Pete on 12 Mar 2023
Anne,Sorry for the bad experience you had the stay. We will resolve the issues you have mentioned.
8/10 Good
Bradley
Business traveller
16 Feb 2023
Liked: Staff & service, room comfort
The carpet was filthy, only one channel on the remote, the hotel is nothing like the other Super8 hotels I’ve stayed the picture in the app is very misleading but the sheets and towels were clean and the bed was comfortable
Bradley
Stayed 1 night in Feb 2023
Response from Pete on 12 Mar 2023
Bradley,Thank you for being our guest. The hotel does have full cable including on demand and premium HBO channels. We will shampoo our carpets again to address your concern.
6/10 Okay
Joseph, Rochester
Travelled with family
25 Jan 2023
Liked: Staff & service
Staff was nice and the breakfast offering was decent as well :) The floor in the bathroom was sticky. There was loud music playing through the night. Having a fridge and micro was great and the hallways did smell nice.
Joseph
Response from Pete on 12 Mar 2023
Joseph,Thank you for being a value guest. Will address the stick floor situation you had with the room.
My stay at this hotel was perfect. The room was clean and comfortable the staff are very friendly and helpful they even helped me find something to eat extremely late at night. I highly recommend a stay here
Larry
Stayed 1 night in Jan 2023
8/10 Good
Mary, Pinellas Park
Travelled with pets, Travelled with partner
2 Jan 2023
Liked: Staff & service
Disliked: Amenities
Some improvement made to the room. They fixed the bathroom door and updated shower walls but overall condition is rundown. From desk woman extremely sweet and knowledgeable.
Disgusting and I never do reviews ! If we hadn’t been on the road for 15 hours we would have left. Even my dog was disturbed in this room and would not sleep. Tried to put heat on and it smelled like burning was also moldy substance in it! Recommend anyone finding other options than here
The bed was comfortable. The room was a little musty. I think the A/C filter could have been cleaned. The breakfast was good with a variety of items to choose from.
We were very surprised that Windham has their name attached to this rundown hotel. However the resection, Jennifer Nicole was a very pleasant person to deal with and very friendly as a frontline rep to the hotel.
Carpets dirty and wormed beyond its life cycle, room were not very clean with stains everywhere.