Search Hotels Near Summit Mall, Akron

"Room was ok, water was hot. Beds were comfortable. But stairwell smelled badly and the breakfast wasn't great. "

"Breakfast was stale beagels and cereal The pool was only open from noon till 7 and staff had to be in pool area as well Heat in room didn't work The outside doors didn't secure Mold on tiles in hallway Fitness room was out of order"

"Facility was in dreadful condition."

"Staff here was phenomenal. Friendly, helpful and polite. Location is beautiful with incredible views. The condition of the rooms left a bit to be desired. Bathroom needed a deep clean. A piece of furniture in our suite had a cigarette burn hole in it. The hot tub advertised, no longer exists. Breakfast buffet $17/person and pretty underwhelming. "

"Front desk worker was very nice. Got us right in when we checked in late. "

"All good"

"Visibly the hotel looks pretty nice. The reason I booked this hotel was because I was going to be in the area for spring break and it had a swimming pool which unfortunately I found out at check-in, that the pool was down for maintenance. Some type of a disclaimer or posting on the website or in confirmation emails regarding this would’ve been nice. The room itself was clean and nice, but the plumbing not so much. The sink had no hot water. The shower faucet had a constant drip, and the whole thing was shaking with inside the wall. The sink also had a very slow drain to it. I did inform the woman at the front desk at checkout of these issues, and she said that she would notify the manager and have them contact me which no one ever did. As I was walking out with my kids, there was a gentleman mopping the floor, and wasn’t too pleased that we walked on his wet floor as we were walking out. To some degree, I can understand his frustration but at the same time I would not be mopping the floor, literally at the busiest time of the day which would be checkout time. There wasn’t exactly anywhere else for me to walk either. Breakfast was…. Meh "

"Breakfast was great, drink card & appetizers are a plus! I am upset booked the hotel for the pool area, and since there were so many parties taking the pool up back to back. We were only able to get a 45 min time slot for the entire night at 8pm! Other than that everything else was great as usual. "

"Staff was attentive. Rooms needs some upsating, but I would stay there again if needed. It is in a neighborhood that has lots of restaurants and activities."