Property grounds

Reviews of Water House on Main Street

Water House on Main Street
600 Columbine Road, Breckenridge, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 170 reviews" "
Rating 8 - Good. 40 out of 170 reviews" "
Rating 6 - Okay. 9 out of 170 reviews" "
Rating 4 - Poor. 2 out of 170 reviews" "
Rating 2 - Terrible. 0 out of 170 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and wonderful location . We had a blast
Stayed 5 nights in Jan 2019

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities
Excellent location to access the Quicksilver Superchair, the ski valet and bars and restaurants. Rooms, parking and amenities as advertised.
Stayed 3 nights in Feb 2020
Response from Manager on 3 Mar 2020
Thank you for your review, we hope to see you again.

10/10 Excellent

Joe, Houston, TX

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Great view of winter courtyard, fireplace. Very convenient to shops and restaurants.
Stayed 2 nights in Feb 2020
Response from Manager on 21 Feb 2020
Thank you for your review, we are so glad you enjoyed your stay at Water House!

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, good location. No coffee filters or other kitchen consumables other than salt and pepper and a not very fresh packet of coffee. Main desk and ski storage a bit far 2 buildings away
Stayed 3 nights in Jan 2020
Response from Manager on 4 Feb 2020
Thank you for your review. We do offer a starter pack of kitchen items which include coffee filters. If you called our 24 hour front desk we gladly would have brought you some. I'm sorry to hear that they were missed on our inspection of your unit and will remind our housekeeping team of this important amenity. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
I got a bit lost in the parking but only once and then found my bearings.
Stayed 1 night in Feb 2020
Response from Manager on 4 Feb 2020
Thank you for your review, we are glad to hear you found your bearings and hope to see you again!

6/10 Okay

Laurie

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Manager on 29 Jan 2020
Thank you for your review!

10/10 Excellent

Sara, Minnesota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place itself was awesome. Great location, very clean. The kitchen supplies could use additional items- more utensils, basic cooking items , etc.
Stayed 4 nights in Jan 2020
Response from Manager on 29 Jan 2020
Thank you for your review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well positioned to both the runs and the town. The service from the ski valet was great, the hot tub was a welcome relief after a hard day on the slopes. Watch out for the Fox looking for scraps! The only issue with the property was both the main bed and the pull out bed had very soft mattresses and were uncomfortable. Not always a great night sleep I would recommend the property as a great family venue
Stayed 7 nights in Jan 2020
Response from Manager on 29 Jan 2020
Thank you for your review! We appreciate your feedback and hope to see you and your family again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in the perfect location on Main Street. The rooms are clean and the hot tubs are great. The only bad thing was that my TV didn’t work, I guess because of the weather. After the satellite wouldn’t come through I rented a movie from the lobby and pressed every button on both remotes after the previews were done but the actual movie never played. It just kept saying “that action is not available” and so I watched the previews three times before giving up.
Stayed 4 nights in Jan 2020
Response from Manager on 16 Jan 2020
Thank you for your overall positive review of your stay at Main Street Station. We are very glad you enjoyed the amenities and that your room was clean, but we are disappointed to hear about the challenges you had with the TV and DVD. We do have a maintenance technician available to assist from 8am-10pm so on your next stay please let us know so we can hopefully repair any issues you find in the unit.

10/10 Excellent

Ernesto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best! Super amazing house for a big family like us, loveeee it
Stayed 3 nights in Nov 2019
Response from Manager on 4 Dec 2019
We are so glad you enjoyed your stay, thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Beautiful property with extremely nice, comfortable rooms. Ski lift
Stayed 2 nights in Nov 2019
Response from Manager on 4 Dec 2019
We are so glad you enjoyed your stay, thank you for your review!

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Manager on 26 Sept 2019
Thank you for your review!

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
love the location and hot tubs and pool. outstanding room as well. very spacious
Stayed 3 nights in Aug 2019
Response from Manager on 26 Sept 2019
Thank you for your review!

10/10 Excellent

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Very comfortable stay for our family. Comfortable beds, all the kitchen items that we needed, great location, and nice views of the mountains. They don’t service the rooms daily, which can be nice unless you need your trash taken out. (We managed by taking it out ourselves because we know how....)The only negative was that we found many small items and trash under a dresser in one of the rooms that didn’t belong to us.
Stayed 3 nights in Sep 2019
Response from General Manager on 9 Sept 2019
Thank you for your review and feedback. We will follow up with our housekeeping inspector. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Manager on 30 Aug 2019
Thank you for your review!

10/10 Excellent

Gregory S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from General Manager on 18 Aug 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Stayed 9 nights in Aug 2019
Response from General Manager on 18 Aug 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close we were to Main Street. Property was clean and quiet. Staff were very helpful and friendly. Would highly recommend this property.
Stayed 5 nights in Aug 2019
Response from General Manager on 14 Aug 2019
Thank you for your review- we are thrilled to hear about your positive experience and look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Breckenridge. We would like to stay here again.
Stayed 1 night in Jul 2019
Response from General Manager on 1 Aug 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good location and beautiful condo. I wish it had a vacuum available in the condo.
Stayed 4 nights in Jul 2019
Response from General Manager on 1 Aug 2019
Thank you for your review and feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with large space in our unit and close to everything you would want to do.
Stayed 5 nights in Jul 2019
Response from General Manager on 1 Aug 2019
Thank you for your review- we hope to see you again!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location, beautiful accommodations
Stayed 3 nights in Jul 2019
Response from General Manager on 22 Jul 2019
Thank you for your review, we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was great and really enjoyed the pool and kitchen.
Stayed 3 nights in Jul 2019
Response from General Manager on 14 Jul 2019
Thank you for your review- we are glad you enjoyed the kitchen and pool, and we hope to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cable didn’t work our entire stay (3 nights). Other than that, I LOVED everything about this property. Fully stocked kitchen with nice kitchen utensils. Amazing refrigerator/freezer with ice maker. Lots of windows to open to enjoy the cool, mountain breeze. Beds were SOOOO comfortable. Great hot water and the “soaps” smelled so good. We also enjoyed being able to wash our clothes with the in-unit washer/dryer. Would stay here again in a heartbeat.
Stayed 3 nights in Jul 2019
Response from General Manager on 14 Jul 2019
Thank you for your review and patience while we navigated the cable issue during your stay. We are so glad you enjoyed the amenities and property and look forward to your future stay!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo close to all
Great location and very nice 2 bedroom condo.
Stayed 2 nights in Jul 2019
Response from General Manager on 7 Jul 2019
Thank you for your positive review- we hope to see you again!

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
Overall this was a great suite with all the amenities. However, the lighting was a huge issue...lot's of light switches but low light from every source. The bed was also really soft and sagged. It was also hard to find the check in area and had to ask for directions. I would advise others to call for explicit instructions prior to check-in. Otherwise this was a very nice place...clean, quiet and close to food and shopping.
Stayed 3 nights in Jun 2019
Response from General Manager on 30 Jun 2019
Thank you for your high rating- we appreciate the detailed feedback, as well, and will work with the homeowner on better lighting options as well as mattress feedback. We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed, clean, very nice. Great views from our room. Easy walk to restaurants and shopping.
Stayed 2 nights in Jun 2019
Response from General Manager on 30 Jun 2019
Thank you for your high rating- we are glad you enjoyed your experience and hope to see you again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place
Lovely condo-walking distance to restaurants and more. Hot tub on the property was heaven.
Stayed 1 night in Jun 2019
Response from General Manager on 16 Jun 2019
Thank you for your great review- we hope to see you again and are so happy you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to lifts, restaurants, and shopping!!! Very happy with our stay here. Would recommend to others. Would def stay at Waterhouse again!!!
Stayed 4 nights in Feb 2019
Response from General Manager on 5 Mar 2019
Thank you for your fantastic review of your recent stay at Water House! We are thrilled to hear you enjoyed the location and had a great time. We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and great, well equipped condo. Staff were polite, friendly and helpful and the shuttle services was fantastic.
Stayed 8 nights in Feb 2019
Response from General Manager on 1 Mar 2019
Thank you for your positive review! We are so glad you had a great stay and hope you'll come back.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for family ski trip
Great place to stay close to the slopes. Walk to all of the restaurants on Main Street a block away.
Stayed 4 nights in Feb 2019
Response from General Manager on 24 Feb 2019
We are so glad that you enjoyed the location and hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2019
Response from General Manager on 4 Apr 2019
Thank you for your positive review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the slipes and shopping. Downfalls: while the front desk was courteous, our requests needed to be followed up. Additionally, we had a running joke that thry "pissed off the electrician" as there were 15+ switches for lights that did not make much sense to us. I guess you could say the lighting was highly customizable. (Hee hee). Also, you can hear the people above you, if you have neighbors. All-in-all, we would definately return.
Stayed 7 nights in Jan 2019
Response from General Manager on 29 Jan 2019
Thank you for your recent positive review of your stay with us at Water House! We will work with our front desk agents on better follow up, and hope to see you again.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good place to stay for several days but expensive. Check in desk not at physical address listed for property and no signage directing guests toward check in. New front desk employee gave poor directions, did not ask for assistance from manager. We walked around looking for check in, had to drive around again lookin for it, ended up in the same place, had to call again and finally spoke with someone who gave clear directions. Parking is difficult in a shared underground garage with Marriott and Hyatt. Second car had to park offsite which was annoying and time consuming as well.
Stayed 1 night in Jan 2019
Response from General Manager on 29 Jan 2019
Thank you for your review of your recent stay with us at Water House. We are working on training our new associate and apologize for the inconvenience you experienced at the beginning of your stay due to the poor directions for check in. We hope the rest of your stay was fantastic!

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2018
Response from GM on 3 Dec 2018
Thank you for your positive rating, we hope to see you again soon!

6/10 Okay

Lynne, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is hard to find and when we finally found it, the hotel told us that they always provide explicit instructions for guests but since we booked through Expedia they weren’t able to get them to us. They said they have informed Expedia many times of this problem with no results. So I would rate Expedia poorly in this situation, not the hotel.
Stayed 1 night in Nov 2018
Response from GM on 3 Dec 2018
Thank you for your feedback about finding our property. We will work with our Expedia contacts to better explain how to check in at our Front Desk. We are hopeful the rest of your stay was enjoyable!

6/10 Okay

kiana

The room was really hot and didn’t have a/c. We opened our windows while we were in the condo but didn’t feel comfortable leaving them open while we were gone or slept. We were told upon check in that they didn’t have housekeeping services that weekend, which was kind of bizarre for a holiday weekend. Also, luckily we ran into a maintenance guy who had to run a quick water test, otherwise the hot tub appeared closed. Also, the lighting is terrible in the bathrooms, which could prob be improved.
Stayed 2 nights in Aug 2018
Response from Guest Services on 4 Sept 2018
We are sorry to hear that you found the temperture uncomfortable. Typically, opening the windows and allowing the cool mountain air in will make it quite comfortable. Water House does not have daily housekeeping without a nominal fee. We can have maintenance check this unit to see if they can use brighter bulbs in the bathroom.

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place and location
We had a great time at Water House. The Location was perfect and convenient to Main Street. we would definitely stay here again.
Stayed 3 nights in Aug 2018
Response from Guest Services on 3 Sept 2018
We are glad you enjoyed your stay and the location of the property. It is walking distance to town and the base of Peak 9 and when you don't feel like walking you can take the free on-call shuttle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably maintained condominium with every amenity you could ever want. The kitchen was state of the art with high end appliances, granite and marble bathrooms, comfy bed, stone fireplace and the pool and hot tub overlook the mountains. My husband and I couldn’t have been happier!
Stayed 2 nights in Aug 2018
Response from Guest Services on 27 Aug 2018
We love to hear how much you enjoyed your stay. We are glad you enjoyed everything about your room and the amenities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Guest Services on 8 Aug 2018
Thank you!

10/10 Excellent

Barbara, Tupelo, MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did like that the property was very secure. You needed your room key to use the elevators and to enter all outside doors, very safe!!
Stayed 7 nights in Jul 2018
Response from Guest Services on 30 Jul 2018
We are glad you enjoyed your trip to Breckenridge and your time at Water House.

10/10 Excellent

Seth, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo right in the heart of Breckenridge.
Stayed 5 nights in Jul 2018
Response from Guest Services on 17 Jul 2018
Glad you enjoyed the location. It is great in the winter as well with the Quicksilver lift on Peak 9 just about 150 yards away!

10/10 Excellent

Jeff, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Guest Services on 17 Jul 2018
Thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Airconditioning. We had a 10 month old that made it very hard to sleep when it was 80 degrees in the condo even with the windows open.
Stayed 3 nights in Jun 2018
Response from Guest Services on 27 Jun 2018
We are sorry you found the condo to be warm. Typically with the windows open and the fan, the rooms are quite comfortable in the summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok experience.
Stayed 2 nights in Jun 2018
Response from summitreservations on 19 Jun 2018
Thank you, we hope you enjoyeed your time in Breckenridge.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Wish the pool and hot tubs were available more hours!
Stayed 1 night in May 2018
Response from summitreservations on 19 Jun 2018
THank you for the review and your feedback. We will share it with the association which controls the pool hours.

8/10 Good

David, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Expensive but wonderful condo room as close to Main St as there is. Underground free parking. Walking distance to shops and restaurants. Loved our stay. Well appointed kitchen meant coffee and self made breakfast in bed every morning without going out.
Stayed 2 nights in Apr 2018
Response from summitreservations on 13 Apr 2018
We are glad you enjoyed your stay at Water House. It is located on Main Street and just 150 yards to the base of Peak 9!

10/10 Excellent

Bill, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and friendly staff
We absolutely loved our stay and we will be staying there again in the future. The shuttle was great, the late shift staff was very helpful and went above and beyond. We could of used more clarification on the fact there is no room cleaning of any type while you stay there. We called and asked for the beds to be done up and more towels and when we came back after skiing, there was a stack of sheets and towels were left on the couch. Pay attention where you park or you will get a parking ticket and your spots are labeled but look very similar to the other hotels.
Stayed 5 nights in Mar 2018
Response from summitreservations on 30 Mar 2018
Thank you for the reveiw. We are glad you enjoyed your time in Breckenridge and we look forward to seeing you again!

8/10 Good

Mark, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice condo unit in a great location. Minor issues: -Lighting in bedroom is very poor. Really should be an overhead light as it is difficult to even pack with the existing lighting. -No housekeeping. Not an issue for a short stay, but if you were there for a week, it would be nice. And, for the rates, seems as though there should be.
Stayed 3 nights in Mar 2018
Response from summitreservations on 30 Mar 2018
Thank you for the feedbak. We are happy you enjoyed the condo and its location.