Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
85% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Castle Rock, CO

Tired facility, rooms small, smokers all around

Posted 02-Feb-2016
Pros: Location good, breakfast good.
Cons: Update fixtures, decor. Get rid of smoking area right outside rooms.
Location: Good location just off highway and near lots of restaurants and 2 ski resorts.
The hotel is old and desperately needs upgrading. We had to book 2 rooms because there was no way to get our family of 5 into 1 room, but they had said the room could fit all of us. The first room the grownups stayed in smelled like cigarettes. The second room the kids stayed in had no heat, but we didn't figure it out until morning. The location is good, but traffic around it is terrible. When they closed the highway due to snowstorm, the traffic backed up around the hotel and it was nearly impossible to get out. Not worth the money, especially if you have to book more than 1 room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Basic bargain hotel in the mountains.

Posted 02-Feb-2016
We stayed two nights for a snowboarding trip. Price was decent considering the location, only complaints I had was no hot water when I took a shower in the morning and the air unit was either too hot or too cold, we had to turn it on and off constantly to regulate the temperature. However, the staff was very friendly and had great tips for first-time snowboarders!
2 out of 5
by A verified traveller

Posted 02-Feb-2016
No elevator. Had to walk up three flights of stairs with my luggage. Hearing was noisy and recycled every 2 minutes.
2 out of 5
by A verified traveller from Dillon

Time to catch up...

Posted 27-Jan-2016
Breakfast was almost non-existing (horrible). Juice machine broke during my stay, but they didn't repair it or provided juice through alternative sources. Very little to choose between.
3 out of 5
by A verified traveller from denver

Relatively inexpensive and poor service.

Posted 06-Jan-2016
Pros: see above
Cons: see above
Location: no problem, skiing was great
2 problems: Housekeeping staff removed one cover on one bed when cleaning and did not replce it for the second night...hence had to keep the heat up for adequate warmth while sleeping. 2nd problem room phone disconnected (but there) but no obvious place to plug it in. This made reaching the front desk very difficult thru cell phone. Troubleshooting the wifi was difficult without this connection too. In general no coffee or milk when arrived for continental preakfast, had to retreive staff to fix this and it took time.
1 out of 5
by A verified traveller from Katy, Tx

Couldn't get housekeeping service

Posted 25-Dec-2015
Cons: Need to have management on staff to be accountable for shortcoming of staff.
Booked a room for four night. The housekeeper made one of two bed. Second night, made the mistake by not taking out do not disturb sign, thus they did not clean the room, told me to put Please clean room sign. After third night, put up the sign at about 9:30 and when I came back at about 4, room was still not cleaned. when I asked for housekeeping service, was told that the housekeepers went home so they will clean my room after I check out. Un-acceptable!
2 out of 5
by A verified traveller

Would not stay here again

Posted 24-Dec-2015
Ice machines broken, hot water not working, staff screwed up reservations, breakfast was terrible, bedding was torn, towels were stained.... The cost should of been half what we paid and we still would t got there again. There are 5 other hotels in that area. Pick one of them.
2 out of 5
by A verified traveller from p

Where is the water?

Posted 24-Dec-2015
No hot water Room wasn't clean Staff was friendly and I got a refund
4 out of 5
Recommended
for Everyone
by A verified traveller from boulder

Basic, everything we needed, very clean rooms

Posted 02-Dec-2015
Perfect ski hotel - nothing fancy but cleanliness and comfort were on par.
1 out of 5
Recommended
for Couples
by Noemi

This traveller left a rating score only Posted 09-Oct-2015 on Hotels