Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Business Travellers
by Milton from Dallas, OR

Nice view from the room

Posted 19-Oct-2015 on Hotels
There was no AC, so the room was hot, but they did have a fan that i used which made it bearable. Overall, was OK.
2 out of 5
by Mike R.

Thankfully Only 1 Night...

Posted 13-Oct-2015 on Orbitz
Well, we were hopeful our overnight getaway would be great but... 1. It would have been nice to have known that 99.9 of River Run's shops and restaurants are closed the month of October. So much for staying around the isolated local area... 2. The mattress had to have been leftover from a 1970's hotel as it sloped badly to the center and you could feel every spring within it. 3. The glasses, coffee pot and dishes were grossly dirty. Lip prints on the glasses that were in the cabinets and the coffee pot had dried coffee rings in it. Yum? 4. Baby's 1st potty in the restroom. Smallest and lowest bowl I think I've even seen at a resort. At 1st glimpse the place is wonderful and still could be so if more attention was paid to cleanliness and comfort. In hindsight we should have slept on the sofa... We should have stayed at Keystone Inn as our previous stay there was fantastic!
4 out of 5
Recommended
for Business Travellers
by VICKI

Posted 28-Sep-2015 on Hotels
This was not very user friendly check-in. The check-in office closed at 4:00pm but I didn't get out of my conference until 4:30pm. After I ran all over the place to find out how to get checked in, I called the number on my confirmation and they walked me through a long, drawn out process to access my keys from a lock box. I then had to juggle 4 keys, 2 for the outside doors and parking (which only one worked) and 2 for the room keys. They personnel did not know there was onsite underground parking until I figured it out and informed them. They brought me new room keys the next day but I still had to juggle 4 keys and 1 was defective and we were lock out of the building until someone let us in the lobby and then we had to use the lobby phone to call for help to get back into our room since we left our room key in our room (our fault). Just seems like there could have been a much easier way to deal with the building/room/parking key issue.
2 out of 5
by A verified traveller from Texas

Mountain condo

Posted 23-Sep-2015
Pros: Location was good
Cons: Furnishings, linens, shower curtain, everything seemed old
Location: Location good. Shops and restaurants nearby
This condo at river run in Keystone Colorado was disappointing. It appears It hasn't been updated in several years. Old furnishings, bedspread was dirty. The shower curtain liner actually had mold growing on it. The window blinds in the bedroom were not working. Overall disappointing. They could freshen this place up. Won't stay there again
5 out of 5
Recommended
for Couples
by Erock12

Great location

Posted 13-Sep-2015 on Orbitz
This is our second time to stay at Sivermill through Wyndham vacations and have loved it both times. Both units we've stayed in were great and had everything we needed. The only thing to consider is there is no air conditioning so make sure to open some windows and locate the fans if you stay during the summer months.
5 out of 5
Recommended
for Couples
by Erock12

Great location

Posted 25-Aug-2015 on Orbitz
Stayed here in August 2014 and are about to go back over this Labor Day Weekend. The condo is very roomy and close to shops/mountain activities. Late check-in was available which was very convenient as well. I usually stay here for mountain biking but think it would be perfect for ski/snowboard trips as well. The only thing that was not super was not having A/C. We made do with an open window and a fan and figured that is probably not much of an issue most of the year considering the elevation.
3 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view of mountains

Posted 28-Jul-2015
Pros: Location was great. Unit was really nice
Cons: Check in information
Confirmation gave wrong address and absolutely no information on how and where to check in and get room keys. Apparently this has happened before with Expedia and no one has fixed the problem yet.
3 out of 5
Recommended
for Couples
by Cecil from WEST PALM BEACH

CONFUSING

Posted 08-Jul-2015 on Hotels
The check in process was absolutely aweful. We didn't realize that we had to pick up our room keys in one town, at a strip mall .... and then actually drive to the property in a separate town. The process was confusing. There was no Air Confitioning in the hotel ..... an unpleasant surprise...!!!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 07-Jul-2015 on Hotels
Check in is a bit of a hassle, but recieved great service
4 out of 5
Recommended
for Families
by A verified traveller from Deadwood, SD

Great location for skiing Keysone

Posted 06-Jun-2015
Pros: Location, comfort, close by dining
Cons: Nothing
Location: Great skiing in winter, Mountain biking, hiking in summer
Arrived after rental office closed, had no problem getting keys and directions were good. No contact with staff. Room was in good condition and stocked with amenities, underground parking, great location. I would definitely stay here again.