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Reviews of Ramada by Wyndham Frisco

2.5 out of 5
Ramada by Wyndham Frisco
990 Lakepoint Drive, Frisco, CO

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Staff & service, property conditions & facilities
Quiet and comfortable and at a reasonable price.
Stayed 1 night in Apr 2024

6/10 Okay

Khozaim, Chadds Ford

Liked: Cleanliness
Pros: Shuttle service: On time. Cons: Rooms keys did not work until the third attempt; no apology from front desk agent. Only warm water in shower at 8p, Bathtub not draining. Towels are thin.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Tom

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Caren

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating to my dogs needs,
Stayed 2 nights in Mar 2024

6/10 Okay

Bernadine

Travelled with partner
Close to Copper mountain. Good place to stay if you want just the basics
Stayed 2 nights in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, will stay here again, Friendly front desk folks !
Stayed 2 nights in Mar 2024

2/10 Terrible

Ghada

Travelled with partner
Disliked: Staff & service
Location was great.. Room was so small for two people and staff service was not nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Larry

Travelled with family, Business traveller
Liked: Cleanliness
The staff was sullen. The room was small. The experience was average or less than average
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Clean. Quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean, easy to find and stay at, Our 3rd visit in several years... great hotel !
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay Very convenient for the free bus to copper mountain
Stayed 5 nights in Feb 2024

8/10 Good

John

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service
Front seat was very helpful with our group if rooms and assignments on same floor.
Stayed 1 night in Feb 2024

4/10 Poor

Hao

Stayed 1 night in Feb 2024

10/10 Excellent

Donna, Littleton

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 1 night in Feb 2024

10/10 Excellent

Florent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
Rooms were small
Stayed 1 night in Jan 2024

6/10 Okay

Matthew

Travelled with pets, Travelled with group
Disliked: Staff & service, property conditions & facilities
-One of the cheaper places to stay in Frisco that allows pets. -Very old looking but it was still clean at least - Front desk employees could probably go and learn some basic customer service skills. “ Hi - welcome to the ….. how are you this evening”. Other than that, It was as I expected it to be.
Stayed 1 night in Feb 2024

10/10 Excellent

Bridget, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Gary

Travelled with partner
Liked: Amenities
Like all hotels in the mountains near ski areas, this hotel was overpriced. The room was basic and clean. The evening front desk clerk was inattentive while the morning clerk was friendly. If you have the option, wait until day before to book your reservation and save $100 per night.
Stayed 1 night in Jan 2024

2/10 Terrible

Suresh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing experience at Ramada by Wyndham Frisco, Colorado. The staff's behavior was unsettling, with what seemed like judgmental looks and unhelpful attitudes. The room was dirty, had a persistent unpleasant smell, and the carpet appeared neglected. When we checked out, communication with the housekeeping staff was challenging, as they had limited English proficiency. This language barrier was a recurring issue with several staff members. To add to the frustration, our self-checkout from Walmart led to a bizarre situation. After leaving the hotel, we were approached by the police, who mentioned that the hotel had reported something suspicious in our room. It turned out to be a misunderstanding related to a Walmart tag, which the hotel staff apparently couldn't identify. The lack of communication and cultural sensitivity from the hotel manager and front desk was disappointing, and their response to the incident left much to be desired. As someone who has traveled extensively, this was by far the worst experience, likely exacerbated by our different nationality. Despite being a family with children, the hotel's reported concerns lacked any basis, and the subsequent lack of apology or explanation was disheartening. This experience has left me questioning the professionalism and cultural awareness of the hotel staff.

10/10 Excellent

Nicolas

Liked: Amenities
the place was clean, very nice central location for all skiing resorts. staff was very helpful and nice to talk with about town and places for food and other things. Great experience!
Stayed 7 nights in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Angelica, Garland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size room for two queens. Property is convenient and located in a good area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Maria, Edinburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent
Older hotel. Beds are very comfortable. Close to food and gas. No frills hotel. Pricy due to time of year around the skiing areas but expected. Would probably pay a little extra next time for a little better hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Leon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities
Wish there was more options on breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2023

8/10 Good

Emalee

Business traveller
Just snowy and cold outside
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, great breakfast
great hotel, especially for the price. comfy beds, nice built in seat above the ac/ heater to look out the window, direct tv, heater in the bathroom ceiling and an excellent breakfast!! the only things that impacted our comfort was the general temp in the room while sleeping (too hot, even with the heat off... next visit we will crack the window), the wild kids clearly bouncing of the walls above us (no fault of the hotel) and the shower head is a bit low. fine for me, but my husband is 6'. we are staying 2 more weekends so will update, if needed!
Stayed 1 night in Jan 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff.. rooms fairly small and could hear neighbors through walls.
Stayed 3 nights in Jan 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Small and noisy
I was surprised at the small size of the room. I had a single queen size room and there just enouvh room for the bed. There was no microwave or Frig which would have been helpful. I could here everyone walking down the hallway and if they talked i could.hear them. Not well insulated.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzie

Travelled with family, Travelled with group
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Option for Frisco
You can tell theyre doing their best to keep the hotel updated. Friendly staff let us check in 30 minutes early. Comfortable room. Easy access to I70. Decent breakfast options as well. Great rate for a holiday weekend
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central spot, staff who cares
Stayed 9 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
It was fine.
The rooms were nice and the staff was generally nice. The check in experience was not so nice. I still don’t understand what the issue was and why they couldn’t find all our room reservations but it all worked out in the end.
Stayed 1 night in Dec 2023

4/10 Poor

Sivakumar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced and outdated room, and very small too. The bathroom smelled terrible and when we reported this to the front desk gentleman (who was not so friendly), he gave us a spray, but it still smelled terrible. It was so strong that we couldn’t sleep because of it. All the carpets looked extremely dirty. The room was hot and the A/C didn’t work properly till the morning…would never go back to this hotel again, even though the location is very nice. The staff working in the breakfast area was very friendly and helpful. The lady who was at the front desk during the checkout was nice too. The lights and decors at the entrance were nice and grand but very disappointed with the room ..please renovate the rooms and bathrooms as well .
Stayed 1 night in Dec 2023

6/10 Okay

OLIVER

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very basic hotel. We had zero room service during our 5 night stay. The room was tiny as was the TV. The breakfast is matching the rest. Not worth the over $300 per night I paid, even considering the time of year it was.
Stayed 5 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful.
Stayed 2 nights in Sep 2023
Response from John on 29 Dec 2023
Thank you for sharing your feedback on your recent stay at Ramada by Wyndham Frisco.We're thrilled to learn that you had a positive experience, and your kind words about our staff are truly appreciated. Providing excellent service is our priority, and it's rewarding to know that our team made a positive impact on your stay.We can't wait to welcome you back for another great stay.Regards,Ramada StaffRamada by Wyndham Frisco

6/10 Okay

Charles, Woodland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms real small: not sound proof and all the pillows are like bricks the staff was friendly and breakfast was good , would stay again but will bring a different pillow ,
Stayed 1 night in Dec 2023