Ratings based on 861 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 13-Sep-2018
Comment from Hotel Management
14-Sep-2018 by Angela~, Hotel Management
Thank you for joining us at the Keystone Lodge & Spa.
4 out of 5
by a verified traveller

Posted 04-Sep-2018
Comment from Hotel Management
08-Sep-2018 by Angela~, Hotel Management
Thankyou for joining us at the Keystone Lodge & Spa and your 4 out of 5 rating.
4 out of 5
by a verified traveller

Posted 03-Sep-2018
Comment from Hotel Management
03-Sep-2018 by Angela, Hotel Management
Thank you for joining us at the Keystone Lodge & Spa.
5 out of 5
by a verified traveller

Posted 03-Sep-2018
The room was perfect! Facilities and amenities were great. The only thing I didn't care for was that small children were in the hot tub.
Comment from Hotel Management
03-Sep-2018 by Angela~, Hotel Management
Thank you for the review and for joining at the Lodge & Spa!
4 out of 5
by a verified traveller

Posted 19-Aug-2018
Comment from Hotel Management
20-Aug-2018 by Angela~, Hotel Management
Thank you for staying with us!
5 out of 5
by a verified traveller from Germantown MD

Posted 04-Aug-2018
Great place to stay - staff, atmosphere, room and bh
Comment from Hotel Management
06-Aug-2018 by Angela~, Hotel Management
Thank you Stu for joining us at the Keystone Lodge & Spa - wonderful you enjoyed the hotel and staff were accomodating.
5 out of 5
by a verified traveller

Posted 04-Aug-2018
Comment from Hotel Management
04-Aug-2018 by Angela~, Hotel Management
Thank you for the 5 out of 5 review!
4 out of 5
by a verified traveller

Posted 30-Jul-2018
No air conditioning in the summer, no air flow. Small tabletop fan provided in the room. Room cost was too high for what we received. Staff were wonderful. Location was beautiful.
Comment from Hotel Management
30-Jul-2018 by Angela~, Hotel Management
Thank you for joining us at the Lodge & Spa. Our appologies, for not having a/c is a dissapointment. Absolutely wonderful to hear you enjoyed the location and the staff were wonderful!
5 out of 5
by a verified traveller from Chicago

Posted 29-Jul-2018
Loved every minute of it. Want to come back again
Comment from Hotel Management
29-Jul-2018 by Angela~, Hotel Management
How wonderful to hear that you LOVED every moment - Experiences are so very special and would love to share more in the future!
5 out of 5
by a verified traveller from Colorado Springs

Posted 14-Jul-2018
People were very friendly and helpful with directions and suggestions for restaurants.
Comment from Hotel Management
16-Jul-2018 by Angela, Hotel Management
Denise, Than you for staying with us recently at the Keystone Lodge & Spa! I am delighted to that the Teams friendliness culture shines thru! Hope you have an opportunity to return in the future.