Ratings based on 768 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 28-Sep-2017
Pros: Location, location, location
Cons: Nothing
Location: We had dinner at the top of the mountain. I would highly recommend everyone take the gondola to the top. The food was fantastic.
Everyone was very friendly and helpful. They had buses that would take you all over town. Of course you are right at the base of the mountain so every view was breathtaking. The beds and the two sinks for 2 people to get ready at once was a bonus. We will definitely be returning. We loved it. The leaves were turning and it was gorgeous. The spa and the indoor and outdoor pool gave us a place to relax. We could still walk to everything. Their is a trail behind the hotel that you can walk for miles and miles.
Comment from Hotel Management
30-Sep-2017 by Angela, Hotel Management
Thank you for the review regarding your "AMAZING" experience and stay with us at Keystone Lodge & Spa. We hope you have the opportunity to return this winter as the Gondola and dining at the mountain top is just as breath-taking in the winter snowscape. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Sep-2017
Great location. Friendly staff. Clean room. Lots of activities.
Comment from Hotel Management
21-Sep-2017 by Angela~, Hotel Management
Thank you for staying with us at the Keystone Lodge & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2017
Friendly staff, clean and comfortable room, plenty of activities, beautiful views and trails.
Comment from Hotel Management
22-Sep-2017 by Angela~, Hotel Management
Thank you for staying with us at the Keystone Lodge & Spa and sharing the wonderful fall pictures of the Snake River and the lake in Keystone Village!
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Very nice experience overall.

Posted 19-Sep-2017
Great staff. Good food in cafe. Clean room with comfortable bed and perfect pillows! Ha!
Comment from Hotel Management
20-Sep-2017 by Angela~, Hotel Management
Dear Mary, Thank you so very much for staying with us recently and the comments for great staff, good food in our Cafe and wonderful to hear you had a nice relaxing and restful stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sugar Land TX

Blown away

Posted 19-Sep-2017
This was one of the nicest hotel stays I have ever had. Its not that it was the ritziest but there was something about the ambiance here that helped my soul. Maybe it was the amazing all window view of the mountains and babbling brook below, the perfect room service, or the incredible forever walk in the morning along the lake and mountain stream with the aspens at the peak of color.
Comment from Hotel Management
20-Sep-2017 by Angela, Hotel Management
Dear 'Blown Away", Thank you for joining us at the Keystone Lodge & Spa recently for a relaxing and tranquil getaway in one of my favorite times of the year. I am thrilled to read all of the enjoyable epic moments that you experienced during your stay! In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Nice hotel, beautiful views

Posted 30-Aug-2017
We had a lovely stay. The room was very nice with a beautiful view. The only concern I had was the food at the hotel....it was expensive and not that good. Would stay again, thanks!
Comment from Hotel Management
01-Sep-2017 by Angela, Hotel Management
Dear Marilyn, Thank you for the review of your recent stay with us at the Keystone Lodge & Spa. Please feel free to stop by our Concierge Desk as we are happy to share the varied restaurant options for our guests. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveller from denver

Relaxing

Posted 27-Aug-2017
It was perfect. I will come back. I swam and kyaked.
Comment from Hotel Management
27-Aug-2017 by Angela, Hotel Management
Dear Frank, Thank you for the recent post on Exedia. We so very much appreciate you staying with us and glad you found the stay relaxing and "perfect"! Sounds as the relaxing getaway of kyaking on the lake and swimming in the outdoor hotel pool were fantastic. Thank you again, Angela~
5 out of 5
by Emily

Posted 25-Aug-2017 on Hotels
Comment from Hotel Management
27-Aug-2017
Emily, Thank you for your stay at the Keystone Lodge & Spa and for your 5 out 5 rating! We hope you have an opportunity to return with us again. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveller from Minnesota

Great Relaxing Retreat

Posted 25-Aug-2017 on Orbitz
Booked hotel to hike a "14er" with my son. Perfect location and could not be happier. Very friendly and welcoming staff. Clean, quiet and spacious room. Awesome pool, steam room and sauna. A perfect location to relax after our hike. It only needs "to go" cups for the in room coffee! We needed to be on the mountain early. If that is all I have to complain about, you're doing good. This review is by an airline pilot who spends more time in hotels than at home.
Comment from Hotel Management
27-Aug-2017 by Angela, Hotel Management
Dear Jon, THANK YOU for the wonderful insightful review. I will certainly consider the to go cups as a fantastic idea for those early risers that prefer over going to the Coffee Shop. Wonderful you and your son created an awesome memory and we are delighted to have been apart of. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Visit

Posted 25-Aug-2017
Lovely hotel with great views and lots of amenities.
Comment from Hotel Management
25-Aug-2017 by Angela, Hotel Management
Michelle, Thank you so very much for the review of your stay with us at the Keystone Lodge & Spa. Angela~