Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Posted 18-Apr-2016
Awesome room-we stayed in the loft room. The room was wonderful, the staff was very helpful. Highly recommend!
5 out of 5
by A verified traveller

Outstanding vacations.

Posted 06-Apr-2016
Very nice hotel, really beautiful internals and good service.
4 out of 5
by A verified traveller from Chicago

Lovely views. Everything you need.

Posted 02-Apr-2016
Pros: Very clean, fresh, and convenient. Met all of our needs.
Cons: Maybe they could bring it down a few thousand feet. They would make my stay more comfortable. Just kidding, obviously! It was a little pricey though
Location: The location was great. Close to the slopes.The free shuttle service was a huge plus. I would not bother renting a car if I went back.
This was a very comfortable stay for my son and I even though I had high altitude sickness my entire stay. Everything was so convenient for us. The restaurants were convenient and the food was good. Our room was nice. I enjoyed the large picture windows with a beautiful view. Filtered water provided daily and a portable room humidifier were very much appreciated. The hotel overall was clean and fresh looking. The staff was very helpful with everything from valet parking to checking road conditions for us. Karen in housekeeping was especially helpful. I had read that they weren't very welcoming to younger people in the reviews which I thought was kind of a strange complaint. But I did notice they gave my son a long look when we checked in also. But I think that they want to make sure things stay classy enough. Ironically, we went to dinner in the bar the first night and they had to call the police because an old guy was drunk and routy. I never made it to the pool or spa because I was too sick. But, overall this was a very nice place and if it weren't for high altitude sickness, I would stay here again. My son enjoyed the snowboarding, the nice powder that was dumped on us, and the free shuttle to the ski resort.
4 out of 5
by A verified traveller from K

Posted 10-Mar-2016
Overall a good experience. Staff was very friendly. The beds were not comfortable and pillows killed my neck.
5 out of 5
by A verified traveller from Dallas, TX

Colorado winter vacation

Posted 09-Mar-2016
Keystone is one of the best run ski resorts in Colorado. It's family friendly but also fun for a romantic getaway.
5 out of 5
by A verified traveller

Posted 24-Feb-2016
We had a good time in the hotel pool and restaurants.
5 out of 5
by A verified traveller

Posted 23-Feb-2016
Awesome staff. Truly outstanding. They couldn't have been nicer.
4 out of 5
by A verified traveller from Rio de Janeiro

Good price/performance

Posted 20-Feb-2016
Good location. Clean and comfort. Close to an ice skating and hockey ring. 3 minutes away from the ski lines.
2 out of 5
by A verified traveller

NOT WHAT EXPECTED.

Posted 05-Feb-2016
I have stayed at way better hotels and Lodges that promised 4-star accommodations. The rooms were very small and they had an old linen, dirty carpet smell to them. The lobby and lodge itself did not look clean or present itself nicely. To top things off on the day of our departure, the valet locked our keys in our car. We waited for over an hour for our car. No one tried to accommodate us. We had to continue asking in order to receive updates. I would never stay at this Lodge. We were there for an overnight trip celebrating my husband's 50th birthday and it didn't turn out very special at all!!!
5 out of 5
by A verified traveller from Michigan

Great hotel with great staff.

Posted 02-Feb-2016
Pros: Everything was rally clean
Cons: Nothing
Location: Theres several shuttle/bus options to take you mostly anywhere you want to go!
2/1/16 I stayed 2 nights and it was a great stay. The grounds were kept really clean and the staff was exceptionally helpful with everything, the front desk brought me 3 bags of regular coffee when there was only de-caf in my room. The gym was more than adequate and really clean, I didn't use the spa but it also looked really nice. The food at the lodge restaurant was decent and the breakfast buffet was great, plus Its only a 2 minute walk to extreme pizza!! I would definitely recommend this place and/or stay here again in the future.