Make sure heat works before reserving
We only stayed at this $200 per night hotel since there was a huge traffic backup on i70e this past Sunday night, and woke up inside a very cold room early next morning. Receptionist came into the room and apologized for the inconvenience, said he will talk to his manager and see what he can do to compensate, and was going to call me. Never heard from them ever again. I mean, this at a supposedly 4-star, $200 for a 12hr stay hotel, is very unacceptable. Their heating system is ancient (radiators). Not going back ever again and will warn all my friends and colleagues too.