Ratings based on 713 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2017
Ended up being a bit more expensive than expected due to a $30 fee charged by the hotel on top of the booking cost, but overall excellent experience and the hotel is beautiful. Concierge went out of their way to find us an HDMI cable at 2 AM
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-May-2017
Staff was as courteous as the moose that walked through the parking lot.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pleasanton, CA

Fantastic place to chill

Posted 04-May-2017
My wife and I needed a romantic place to chill while getting in a little end-of-season snowboarding. We stayed in a studio room which was extremely comfortable and had all of the amenities. The front desk and restaurant service was exceptional and the bar was stocked with great whiskys and scotch. I highly recommend staying at the Keystone Lodge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Spring ski trip.

Posted 02-May-2017
I stayed at this property to get some late season skiing in at A Basin. It's really convenient to get from the lodge up the pass to the resort. The hotel is very comfortable with good food and a great staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful, convenient

Posted 16-Apr-2017
Are the rooms smaller than some? Yes, will you care? NO! The beds are super comfortable, the in-hotel food is great, there's tons of stuff for kids to do (even mostly free!) They provide you everything you could need, I stopped at Walgreens for a few things I generally don't like to use at hotels, only to get there and find I bought it for nothing. Really friendly staff, free valet parking (you text them and they bring your car up by the time you get outside). This trip was our honeymoon, we are already planning a trip with the kids and its nice to know we have the perfect place to stay already. Enjoy!
Comment from Hotel Management
24-Apr-2017 by Angela, Hotel Management
Dear Guest, We appreciate the time that you have invested in writing a r3eview of your stay with us. We are delighted to read that you and your family enjoyed the rooms, restaurant and the varied activities offered by the Keystone Lodge & Spa. We hope you have the opportunity to visit us again in the summer!
5 out of 5
Recommended
for Everyone
by A verified traveller from fort collins, co

Great stay and great price!

Posted 03-Apr-2017
Loved staying here - excellent accommodation and location. Loved the heated outdoor pool - was great to swim during a snowstorm ;-). Views from the room were beautiful... Had a great time.
Comment from Hotel Management
05-Apr-2017 by Angela, Hotel Management
Hello Linda, Thank you for the review and joining us for some great snow days! Happy to hear you enjoyed the property and had a "great" stay. In appreciation, Angela/GM
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel to big of pillows

Posted 29-Mar-2017
Excellent check in check out and Parking. Very friendly staff. Great place to stay
Comment from Hotel Management
30-Mar-2017 by Angela, Hotel Management
Thank you for your recent stay at the Keystone Lodge & Spa, we very much appreciate your review of stay in March.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
Great friendly place. Very clean and nice hotel. Staff was really nice and helpful.
Comment from Hotel Management
27-Mar-2017 by Angela, General Manager, Hotel Management
Thank you for the review and great comments on the cleanliness of hotel and the helpful team. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from crested butte Colorado

Amazing views great relaxation

Posted 27-Mar-2017
Pros: Been coming for years to ski. Golf is equally as good. Great memories.
Absolutely love this place. Room is so comfortable and feel of the mountains. Excellent location. Grest food. Best locsl athletic club. A must. Never lets me down.
Comment from Hotel Management
30-Mar-2017 by Angela, Hotel Management
Thank you for choosing to return to the Keystone Lodge & Spa and for taking the time to provide such wonderful feedback about your experience! We look forward to welcoming you back in the near future as golf season is around the corner. Keystone's River Course has set an opening date of May 12th! Regards, Angela, GM
5 out of 5
Recommended
for Families
by A verified traveller

Excellent Customer Service Experience

Posted 19-Mar-2017
The staff at Keystone Resort & Spa provided us with a remarkable experience. Nic the concierge went above and beyond to help us celebrate a Sweet 16 birthday by having a card signed by staff and strawberries delivered to the room! The resort emenities were wonderful and clean. We will be back!
Comment from Hotel Management
27-Mar-2017 by Angela, General Manager, Hotel Management
Thank you for the Review of Excellent Customer Service Experience during your stay at the Keystone Lodge & Spa. Nic is a wonderful Team Member, certainly enjoys enhancing our guests experiences - Happy Sweet 16! We look forward to your return with us.