Ratings based on 801 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2018
Accomodated our requests with great service! Appreciated the coin laundry... great restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Feb-2018
The staff went above and beyond to make my stay comfortable. Car valet and front desk were very helpful!
Comment from Hotel Management
08-Feb-2018 by Angela, Hotel Management
Thank you for the review and thank you for your recent stay with us! We appreciate the wonderful comments for the staff at the front desk and valet teams made your stay comfortable and were very helpful. We hope you have the opportunity to return in the near future! In appreciation of your business and thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2018
Pros: location
Cons: humidity
Location: hiking ski
Nice place to live and convenient to walk around to enjoy the beautiful view surrounding.
Comment from Hotel Management
20-Jan-2018 by Angela, Hotel Management
Dear Expedia Guest, Thank you for joining us at the Keystone Lodge & Spa for your recent ski trip! In appreciation, Angela~
5 out of 5
Recommended
for Families
by A verified traveller

Had a nice time at a fancy hotel on the mountain .

Posted 17-Jan-2018
Pros: Outdoor pool , on the mt
Cons: Breakfast could have been better
Location: On the Mt short shuttle bus ride to lift. Good parking , nice and comfortable.
Very nice older hotel with outdoor swimming pool , shuttle bus to ski lift. I will return soon
Comment from Hotel Management
17-Jan-2018 by Angela, Hotel Management
Thank you for your recent stay and for the review of the Keystone Lodge & Spa We are delighted that you enjoyed yourselves and the amenities of the hotel and resort. Additionally, thank you for the note on the breakfast, we would enjoy understaning further of what improvements could be made for a better breakfast experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from georgia

Posted 15-Jan-2018
From the moment we arrived at this hotel, we were impressed! The staff was amazing, and the rooms were very nice and clean. The hotel shuttle arrives within a few minutes of requesting it, and takes you all around keystone. I would highly recommend this hotel!
Comment from Hotel Management
16-Jan-2018 by Angela, Hotel Management
Dear Paige, Thank you very much for the taking the time to post your review of your recent stay at the Keystone Lodge & Spa. This was wonderful to receive and will be sure to share with the Team!
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston TX

Perfect spot - great amenities and superb service.

Posted 10-Jan-2018
Cons: Water drainage in the sinks is pretty slow, but I have noticed that in a lot of hotels in CO.
Location: River Run village is about 19 min away and has a lot of restaurants and shops to enjoy. Breckenridge is 30 min away and also a great place to check.
We really enjoyed our four day stay at Keystone Lodge. The location is 3 min away from the ski resort with free shuttle service. Heated outside pool and Jacuzzi, plus the inside Jacuzzi and fitness center are unmatched. Perfect relaxation with a cocktail in hand after a day on the slopes. The rooms have balconies, heated bathroom floors! and are well equipped and cleaned daily. The restaurant inside the lodge has an excellent menu that's also available in the bar lounge where you will hear live music every night of the week. Service overall is fantastic. Definitely coming back next year.
Comment from Hotel Management
10-Jan-2018 by Angela~, Hotel Management
Greetings Julia from the Keystone Lodge & Spa! Thank you so kindly for selecting us for your recent stay and we are delighted to hear you enjoyed so many amenities of the hotel from the shuttle service door to Gondola, the Spa's Pool, Hot Tub along with our restaurant, the Bighorn Bistro and Bar! Please always feel free to reach out to our Concierge Team to assist with planning your return ski trip back to Keystone. In appreciation,
2 out of 5
by A verified traveller

Overrated for the price.

Posted 29-Nov-2017
Pros: It was nice, but definitely overrated for the price. Would have been just as happy paying half as much at a La Qunita.
Cons: What hotel doesnt have a fridge or microwave? Disappointing. For the price you would think all rooms would have basic amenities like that.
First of all pool closes at 8 which is super early, no microwaves or fridges for us to keep our leftovers, way too expensive to not have basic amenities like that. Actual room was nice, but like I said, too pricey for what we got. Will be booking other hotels in the area for cheaper price next time.
Comment from Hotel Management
12-Jan-2018 by Angela, Hotel Management
Thank you for staying at the Keystone Lodge & Spa and we appreciate your business and feedback provided during your stay to assist improving our customer service and delivery of products.
3 out of 5
by A verified traveller from boulder

Hot tub and pool close at 8? What a joke

Posted 29-Nov-2017
When you spend $200 to stay at a lodge you’d expect the hot tub to be open till 10 or midnight like every other hotel... soo disappointing and waste of money
Comment from Hotel Management
09-Feb-2018 by Angela~, Hotel Management
Thank you for staying at the Keystone Lodge & Spa and we appreciate your business and feedback provided during your stay to assist improving our customer service and delivery of products related to the hours of operation of our Spa's Pool and Hot Tub. Thank you,
3 out of 5
by A verified traveller from Milwaukee

Not worth the money

Posted 27-Nov-2017
Additional charges ruined our stay. Won’t be back.
Comment from Hotel Management
12-Jan-2018 by Angela~, Hotel Management
Thank you for staying at the Keystone Lodge & Spa and we appreciate your business and feedback provided during your stay to assist improving our customer service and delivery of products.
5 out of 5
by Brittany

Posted 20-Nov-2017 on Hotels
Comment from Hotel Management
27-Nov-2017
Brittany, Thank you for the 5 star rating for your stay at the Keystone Lodge & Spa. We hope you have an opportunity to return and visit us again this winter season. Angela~