Well located, would not recommend
We stayed at the hotel for 6 nights. The hotel was relatively clean, and is very well situated giving you quick access to the convenience of Frisco as well as the ski resorts Copper, Vail, Breckenridge. The staff at the hotel was friendly enough but also seemed to be in a word, 'disinterested' in the quality of the stay. Every day that I stayed there was some unhappy customer trying to get an explanation about some billing or issue they were having with the hotel.
I left the hotel after my stay and was happy with the accommodations. Unfortunately when I returned home I too had a billing issue. I found that I was charged by the hotel for my stay and they charged me for a day after I left. I called the hotel, I was told first that they didn't know if I had two rooms. They bailed on that and then pointed the finger at expedia and that they didn't get paid so they charged me the balance. I asked about the second charge and they said they got an electronic request in their system and I was a no show for a date two days after I left.
I am currently fighting the charges with my credit card company. The hotel nor expedia was of much help in resolving. Its a nice hotel, however I would strongly recommend staying away from here unless you like to challenge billing departments.
Comment from Hotel Management
30-Mar-2016 by Adam, Hotel Management
Thanks for staying with us for 6 nights Dave! We are very careful to make sure billing is done correctly, so I'm sorry to hear you had an issue with that. Thank you also for your nice compliment of our accommodations.