Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
70% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Very nice hotel

Posted 12-Mar-2016
The hotel was very nive. Great location, affordable price and great staff service.
5out of 5
by James from Roswell GA

Nice Condo Close to Keystone's River Run Village

Posted 01-Feb-2016 on Hotels
The condo is located conveniently to River Run Village at Keystone Resort. There are restaurants within walking distance. Off-site check-in was a little inconvenient but check-out was simple and required a brief telephone call and leaving the keys in the condo.
2out of 5
by A verified traveller from La.

Many complaints. Close to shuttle

Posted 24-Jan-2016
Pros: Near Shuttle, hot tub,Small grocery handy.
Cons: Things in working order
Location: Shuttle stopped in front, near Steak House, also food in bar. Breakfast and lunch cafe.
Heater didn,t work. Had to plug and unplug it to regulate heat. Themostat so worn, could not read directions. No front desk made if difficult, Checking in off site, made finding check-in place difficult. Wifi went out. Beds were not comfortable. The repairman was VERY NICE. Carpet torn. Fireplace in lobby never turned on.
3out of 5
by A verified traveller

Overall room was nice

Posted 28-Sep-2015
Came in from garage to hotel- very worried. The elevator and hallways, stairwells were dingy- in need of paint or something? The room though was updated, very nice, comfortable etc. pool and hot tub not nice.
3out of 5
by A verified traveller

First time to Keystone in the summer...

Posted 28-Jul-2015 on Hotels
Checkout was a breeze, but finding the check in office was trickt...no obvious signage. Staff very friendly and efficient.
5out of 5
by A verified traveller

Nice hotel but too close to hidhway

Posted 06-Jul-2015
We enjoy mountain air but traffic noise too loud to keep windows open. Otherwise great hotel.
5out of 5
by Brandon K.

Great Resort Great Value

Posted 02-Jul-2015 on Orbitz
Stayed in the Gateway building, has indoor pool and hot tub, room was clean and spacious. Bed was a bit dated however overall had a great time and made memories that will never be forgotten.
3out of 5
by bart from Dallas

Checking out Keystone

Posted 24-Jun-2015 on Hotels
Quick visit to see about the area and the skiing. The steak house nearby is great. Location is good
3out of 5
by Paul from Boulder


Posted 31-Mar-2015 on Hotels
Room was generic, on highway very noisy, elevator smelled
5out of 5
by Kirk from Broomfield

Pleasantly Surprised

Posted 30-Mar-2015 on Hotels
Contrary to the lukewarm reviews, we thought the Gateway Mountain Lodge was perfectly fine. We (2 adults and 1- 6 y/o) stayed in an Efficiency. It had a comfortable queen and pullout couch. Small kitchenette as advertised. I wouldn't cook in there, but serviceable to heat stuff up. Pretty stocked with dishes, bowls, glasses etc. No dishwasher (I probably would have brought paper plates if I had known.) Bathroom was surprisingly large. The room was clean. It isn't a luxury Keystone Property, but it was nice. Pool/Hot tub was small, but okay - could use a clean. We came to ski and that we did. They even gave us FREE night skiing passes for the night of arrival. Super-fun. Maybe we are undemanding, but have stayed all around Summit county, we will be back.