Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Denver

Terrible night

Posted 08-Sep-2016
The staff kept us waiting all morning for an "upgrade." They then did not have an upgrade with 2 beds. They convinced us to take a room with 1 bed and a rollaway. The rollaway was never delivered. When we finally got it, it was so uncomfortable no one could sleep on it. So we slept 3 people in one bed and 1peraon in a chair. The jucuzi tub is in the middle of the room with no privacy. The balcony was tiny and dirty. That was the upgrade. I was thoroughly unimpressed.
4out of 5
by Michael

This traveller left a rating score only Posted 31-Aug-2016 on Hotels
4out of 5
by A verified traveller

Overall had a good stay

Posted 22-Aug-2016
Pros: Overall a good place to stay. Comfortable beds.
Location: Close to Breckenridge, Frisco and other activities.
Nice hotel, nice staff, good breakfast with plenty of choices and close to many activities.
Comment from Hotel Management
28-Aug-2016 by Hannah S, Front Office Manager, Hotel Management
Dear guest, Thank you for taking the time to review us on Expedia. We appreciate your positive comments and hope that you had a safe trip home! Sincerely, Hannah
3out of 5
by Melinda

This traveller left a rating score only Posted 17-Aug-2016 on Hotels
4out of 5
by Nancy from Florida

Great value, great staff

Posted 17-Aug-2016 on Hotels
Front desk staff were great multi-taskers who maintained a positive, helpful attitude under pressure. we were very impressed.
Comment from Hotel Management
28-Aug-2016 by General Manager, Hotel Management
Dear Nancy, On behalf of our entire staff, thank you for your recognition of our skills. We are always pleased to receive such positive feedback and will be sure to share it with our team. We hope to see you again soon! Sincerely, Hannah Swenson Front Office Manager
5out of 5
by A verified traveller

motel in gorgeous setting Colorado Mtns.

Posted 16-Aug-2016
Pros: pleasant and helpful folks at front desk , Kaitlin was especially helpful with computer problem stores nearby
Cons: maybe some painting spruce
Location: we went mountain hiking every day, met up with family specifically for gorgeous mountain scenery
Pleasant enjoyable stay at the hotel, breakfast included, good coffee, juices, eggs, bacon or sausage, toast, danish, etc., not a Ritz Carlton but a reasonably good breakfast, some eggs also which I can understand why they were as presented since everyone has a different view on eggs, anyway they were eatable a.c. does work, not freezing cold as we hv here in VA but it was pleasant hotel needs some sprucing up but all in all very satisfied with pricing and location
Comment from Hotel Management
28-Aug-2016 by Hannah S, Front Office Manager, Hotel Management
Dear Gigisnowflake, Thank you for taking the time to provide us with your feedback. We are appreciative of the opportunity that you have given us to improve, and will be sure to capitalize on your suggestion for painting. We hope that you will consider staying with us in the future as well!
4out of 5
by A verified traveller from T

Best value in Summit County!

Posted 13-Aug-2016 on Orbitz
Wasn't expecting a lot for the price, very pleasantly surprised!! Room was big and clean. Hotel was in good shape considering how busy Summit county is year round, a little worn around the edges, but nothing horrible. Definitely our go to hotel for Summit county trips from here on out!
Comment from Hotel Management
28-Aug-2016 by Hannah S, Front Office Manager, Hotel Management
Dear Dana, Thank you for your positive review! It is always a pleasure to hear that our hard work is paying off in creating an enjoyable experience for our guests. We look forward to seeing you in the future!
4out of 5
by A verified traveller

Nice

Posted 07-Aug-2016
The only negative things I have to say is the breakfast bar was taken down to early.if ppl are still there eating I think u should wait to start cleaning up
Comment from Hotel Management
by Hannah S, Front Office Manager, Hotel Management
Dear guest, Thank you for taking the time to provide feedback regarding your recent stay. Our breakfast hours are posted in multiple areas, as well as shared at check in. I will discuss potential late break-down with our breakfast attendants, but we also ask that you respect their time and our policies if our employees decide to enforce the breakfast hours.
3out of 5
by Hector from Colorado Springs

Posted 01-Aug-2016 on Hotels
Wish the spa and pool area were cleaner
Comment from Hotel Management
10-Aug-2016 by General Manager, Hotel Management
Dear Hector, Thank you for taking the time to review our hotel. We appreciate your feedback and will work hard to deep clean our pool / spa area, as well as keep it clean. Sincerely, Hannah S Front Office Manager
3out of 5
by kim from denver

High rates for average room

Posted 01-Aug-2016 on Hotels
Not worth the high rate
Comment from Hotel Management
02-Aug-2016 by Hannah, Hotel Management
Dear Kim, Thank you for your recent business and the time that you took to provide your feedback. If you have any suggestions as to what we need to improve, please feel free to leave specific comments. We hope that we will be able to use your opinion in making changes and upgrades to improve our value. Thanks