Ratings based on 663 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from new prague, mn

Hotel staff could not help with parking issues

Posted 11-Jan-2017
Pros: The room was clean and comfortable. The beds and linens were very good.
Cons: Staff needs to help travelers find appropriate parking. Staff can park the grocery store parking lot a block away.
Location: Close to all summit ski areas. good restaurants in the area.
During our stay a snow storm occurred which resulted in parking at a premium. When we arrived there was no parking available at the property. The desk clerk said we could park a block away at a grocery store parking lot, but she could not tell us if our car would get towed at that location. There were 5 handicap parking spots that were unused at 10:30 at night that she could not release for others to use. There was a truck and trailer that was parked sideways across 5 parking spots, but she would not attempt to determine who owned that truck that was using the extra spaces. So we parked in a fire lane that evening, got up early to move our car. We also noticed that all of evening employees at the hotel had parked in the lot on the property and these spots were open in the a.m. The clerk should have told one of the evening employees to vacate a spot for us to use. The breakfast buffet was very busy and had the standard sub-par cereals, bad eggs and waffles. There are two great breakfast places in town. One is Sunshine cafe a block away. Save your stomach and skip the buffet.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jan-2017
The hotel was fine for our needs over a very busy holiday weekend.
4out of 5
Recommended
for Everyone
by A verified traveller from Englewood (but just moved from NY)

Nicer hotel than expected

Posted 25-Dec-2016
Was looking for an inexpensive place to stay near keystone. This place was nicer than I thought it would be. Breakfast had more options than I expected and room was nicer. Will definitely stay again
4out of 5
Recommended
for Everyone
by A verified traveller from virginia beach

Ski Trip

Posted 22-Dec-2016
Great breakfast included, free parking, great price and location.
5out of 5
Recommended
for Everyone
by A verified traveller

As usual a very nice evening in a nice hotel

Posted 09-Oct-2016 on Orbitz
As usual a very nice evening in a nice hotelmy stays all over the United States in this hotel chain have always been very nice and this one no exception very nice.
5out of 5
by A verified traveller

Great location and great staff.

Posted 07-Oct-2016 on Hotels
I stayed in this hotel for several days and was great value and great view as well. The hotel staff were all very pleasant and helpful when a couple of minor issues came up. So definitely grade A overall.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Sep-2016 on Hotels
2out of 5
by A verified traveller

Posted 27-Sep-2016 on Hotels
Not sure if it was bed bugs, but I was ate up with bites. The beds were worn out. This made for a uncomfortable stay.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2016 on Hotels
5out of 5
by A verified traveller

Perfect value

Posted 20-Sep-2016 on Hotels
New hotel, Excellent value. No complaints