I stay here every time I'm in Houston, for business or for pleasure. The location is gorgeous, great shopping & restaurants nearby, the hotel is fantastic, especially on the lake side. During my recent stay, Michael really went above & beyond to make me happy, and the staff in general is awesome. The breakfast is great too! I'll keep coming back.
Traveller from LA, CA
Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and …More
Top floor room had continuous rumble from roof equipment, toilet shorter than normal which was discomforting, no blanket for bed (only sheets and short spread), had to plug in most of lamps for lighting, refrigerator freezer iced over dripping onto lower section. Room and hotel were clean and fresh with more than adequate towels. Elevator was quick and parking very convenient to entrance. Staff very polite and check in/out expeditious.
Stayed in studio room with two beds. Room was Liu me an overall, pretty clean. Their breakfast is not much of a breakfast which included coffee, some fruit, granola bars & pre-packaged muffins. Our biggest problem was the poor internet signal till we had to go to the lobby where it was accessible, for the most part.
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