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Reviews of Wherry Hotel

3 out of 5
Wherry Hotel
Bridge Road, Oulton Broad, Lowestoft, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 449 reviews" "
Rating 8 - Good. 171 out of 449 reviews" "
Rating 6 - Okay. 51 out of 449 reviews" "
Rating 4 - Poor. 11 out of 449 reviews" "
Rating 2 - Terrible. 11 out of 449 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the issue I was dealing with at the time
Stayed 1 night in Mar 2024

4/10 Poor

Jagdish

Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quaint old building needing some updating and the beds were not very comfortable. The food was good, area was quiet and picturesque, All The staff were very friendly and helpful. I would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

helen

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Ken

Liked: Cleanliness
Disliked: Staff & service
Not a great stay
Room was OK, had a nice balcony. Big Carvery and pub, but bar shut at 10pm. Breakfast was awful, eggs congealed, bacon hard, hash browns were to well done, it was buffet breakfast. No one was on Reception when we checked in.
Stayed 1 night in Dec 2023

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alison

Travelled with family
Liked: Staff & service, amenities
We chose the wherry hotel as there was a tribute band on. There were 3 couple in iur party. We all enjoyed the stay. The public areas were comfortable. Our room was quite dated the bedding was clean but we couldn't help but feel the carpets were not hoover around the edges. Our room kettle did not work. !( room 204)
Stayed 1 night in Nov 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review, of which your comments have been noted

8/10 Good

DEREK

Stayed 1 night in Nov 2023

8/10 Good

Kevin

Stayed 2 nights in Nov 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review, we look forward to welcoming you again soon

6/10 Okay

Sarah

Stayed 2 nights in Nov 2023

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

10/10 Excellent

Allen

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

10/10 Excellent

Eugene

Stayed 1 night in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but a bit noisy at times
We stayed for 3 nights in room 106. The room was very comfortable as was the bed. The shower was excellent. Tea/coffee and biscuit provision was excellent too. Breakfast was very good, as was the evening carvery, and all the staff very friendly, helpful and efficient. Our only issue was with some noise due to the kitchen extractor/fan being outside our window. We were warned but told it would stop at 10.30pm and restart at 9am. It did stop on time but restarted just before 8am, which was a little annoying. There was also regular noise from what we believe was a water heater. That did interrupt our sleep at times. Another room would probably be quieter but as it was a late booking, we had to accept it. We would still be happy to stay at the Wherry Hotel in future.
Stayed 2 nights in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review of which all your comments have been noted

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Lovely location overlooking oulton broad, the problem was food, very basic menu and not particularly cooked well. Breakfast as well over done. We stayed two nights, and dined their twice for evening meals, we wanted to dine somewhere else the second time but walked around town, there’s no where to eat, turkish has shut down as well as the indian. So we had no choice, I believe they seriously should look at changing something. I was told also that it had been taken over a year ago since then things have never been the same.
Stayed 2 nights in Sep 2023

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
We were very disappointed with the room it should not be let to people renting it should only be used as a store room it was dismal the view from the window was horrible it was room 108 the bathroom left a lot to be desired we only had 2nights thank goodness and were out of the rooom all day the bathroom and bed were not touch day 2 so not cleaned the staff at breakfast were nonsurelant and not botherd but as this suited the ivroment they were working in it was understandable their moral was down you need to walk round your hotel which is in a prime location and sort things out it could be a lovely place to work and stay but for the fact you are not customer friendly
Stayed 2 nights in Sep 2023

6/10 Okay

Linda

Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Management on 16 Nov 2023
Thank you for taking the time to give us a review and look forward to welcoming you again soon

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not ALL That !!!
Tired room .... Not as advertised. Food - mediocre - Old meat - hard and chewy. Not a lot available if not carvery.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wherry nice!
Excellent stay, comfy room, outstanding view, food good
Stayed 2 nights in Aug 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely overnight stay & breakfast with family. Would certainly use again.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Hugh

Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In an excellent position over looking the broad and locks, always something to see and watch. Within walking distance of the park. The staff were all very friendly and helpful
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
the hotel is in a lovely location but is rather dated - rooms probably need an upgrade with new bathrooms, paint, new curtains and bedding.
Stayed 1 night in Jul 2023

2/10 Terrible

Annabel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Really not worth the cost, disappointed

6/10 Okay

Barbie

Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for work would come for pleasure.
Great views, pleasant staff and good food!
Beautiful view before bed
Stayed 1 night in Jul 2023

6/10 Okay

Glynis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately there just weren't enough staff! Waited almost 20 minutes to be served at the bar ordering food and drinks in the evening - seemed just one member of staff taking orders, payment, making coffees and then taking them to tables before coming back to the bar. Breakfast was disgusting! Over an hour's wait from ordering (which also took ages same as previous night). I ordered bacon, tomatoes and hash brown, plus toast. What arrived were two slices of very burnt toast with bacon on, on one plate, and tomatoes and hash brown on burnt toast on another plate! Confusion all round. My husband's toast arrived already buttered - not in triangles unbuttered as most places serve - and equally as burnt. The toast was inedible and we left it. The lovely lady serving the breakfast was doing her best but there only seemed to be two staff on and we were told one chef. It's a shame because we have stayed in the past and had lovely meals, but they really need to get the staffing issues sorted. The room itself was lovely, clean, beautiful view and location but it's a shame that the bar and restaurant experiences completely spoiled our stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Great couple of days at this lovely hotel 🏨 awesome place with fantastic staff. We will be back thank you 😊
Stayed 2 nights in Jun 2023

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our deluxe room, with the added bonus of the balcony on a lovely sunny afternoon.
Stayed 1 night in Jun 2023

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunties 91st celebration
A lovely location. Friendly staff and good food. What else do you need.
Stayed 1 night in May 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel who offer good value for money
Stayed 1 night in May 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

Mr s a

Disliked: Staff & service, property conditions & facilities
Not the best stay with hotels.com,look elsewhere!!
Tired hotel,new owners,overcharged,holes in bathroom floor,noisy extractor fan,thread bare towels,no central heating on,cold breakfast!!!
Stayed 2 nights in May 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very helpful.
Stayed 2 nights in Apr 2023

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming. Staff were friendly and very helpful. Good value for money. Would stay there again.
Stayed 1 night in Apr 2023

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wherry Hotel.
The room was as plan as could be. There's no telephone so you can;t contact reception or order room service. it was quite noisy until ten and then the music downstairs went off and everything was quiet. Bar prices for food and drink are outstanding and too low. They should compare prices and raise theirs. The view over the Broads is lovely and post breakfast coffee on the terrace in the sunshine was very pleasant indeed, there are lots of nearby restaurants and bars. it would be a really good hotel if the rooms were better and you could order room service.
Stayed 1 night in Apr 2023

10/10 Excellent

rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff from check in, bar and restaurant excellent value
Stayed 1 night in Apr 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Food but the hotel is getting a little dated
I stayed there for a weekend, the staff were very friendly and the room was okay (A bit dated) I paid for a double deluxe but unsure what was deluxe about it. The bar is very busy and they should probably have at least 1 more person behind the bar. The prices for drinks are very expensive but the food is lovely.
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay for business ,food very good and decent amount for a decent price service very good throughout ..would recommend and will use again when in area
Stayed 4 nights in Mar 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay weekend away.
Stayed 3 nights in Mar 2023