Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Super 8 by Wyndham Sturbridge

2 out of 5
Super 8 by Wyndham Sturbridge
358 Main St, Sturbridge, MA

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1001 reviews" "
Rating 8 - Good. 393 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeanette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Sue

Travelled with family
Disliked: Staff & service, amenities
Lots of noise... little kids crying and yelling. Adult voices. Kids in parking lot, not seemingly understanding that cars are dangerous... the room was not cleaned as expected, cobwebs, stuff on bathroom wall. Bed was excellent.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience we’ve ever had traveling!
Unbelievably bad stay, we will never stay at a Super 8 again. It was filled with loud immigrants living there. We were unable to sleep due to the constant noice and the front desk manager was no help, he actually yelled at us when we called for a second time to complain. Very very bad experience!
Stayed 1 night in Oct 2023

6/10 Okay

Teresa

Travelled with family
Difficult driving access
Stayed 1 night in Sep 2023

6/10 Okay

Laura

Liked: Room comfort
Disliked: Property conditions & facilities
Some good, some bad.
The room was somewhat run down with old furnishings and torn wallpaper. The walls and ceiling in the bathroom had mildew. The shower door didn't stay closed. No hooks in the bathroom to hang up your things. The jacuzzi in the bathroom was great and it was clean. The pool was not blue like the photo. The water was yellow green. The bed mattress was nice and firm and the bedding was very clean. Overall, not horrible, but not what one would expect for over $1000 for a 3-day stay.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities
Most disgusting hotel I have ever stayed in!
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! The clerk was very personable and the room and bathroom was clean. The only small thing I would mention is the cobwebs in the extremely high corners of the ceiling. That's it other than that everything was great!!?
Stayed 1 night in Sep 2023

10/10 Excellent

Forrest

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the size of our suite, and very affordable prices.
Stayed 2 nights in Aug 2023

2/10 Terrible

Richard

Travelled with family
Disliked: Amenities
That this place was going to be good given the rating in comparison to other places in the area. But when we got to the room there were stains on the carpeting and on the chair. The room smelled and we couldn’t sleep do to the condition. We had planned to stay to nights and paid $385 since there was a 2 night minimum. They said breakfast was included but it wasn’t really. My wife and I left after the first night disgusted. For almost $200 a night I would expect more.
Stayed 2 nights in Aug 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Arachnophobia
Wasn’t so bad except for the spiders crawling on me in the bed and shower
Stayed 1 night in Aug 2023

10/10 Excellent

Angel, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was spotless, the bed was very comfortable, bathroom was very clean. All the staff I had contact with were very helpful. I requested a downstairs room and got one even though my reservation was the night before we arrived. I have stayed here often and always very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

JEREMY

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there and the view of the lake was amazing and close to o stuff to do and eat and very nice and friendly and relaxing
Stayed 5 nights in Aug 2023

8/10 Good

Patricia

Good location for travel on Rt 20. Need better entrance marking when coming east on Rt 20. When it’s dark it’s hard to see. Room was good, comfortable bed. Pool area needs some cleaning up. Lots of cigarette butts on the property. All and all a good one night stay.
Stayed 1 night in Aug 2023

8/10 Good

Bruce

Stayed 1 night in Aug 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept property, lots of hanging plants
Budget breakfast but room was modern with good size fridge and a microwave.
Stayed 1 night in Aug 2023

4/10 Poor

JULIE

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceiling ws leaking brown water into our shower. Not just. Little leak but raining water into our bathroom the first night. I was reassured it was fixed but they only replaced the ceiling tile and the same ensued the 2nd night. Stains I n bed skirt and visible dirt long baseboards in room. Many migrants seem to be living here which is fine except there were about 15 drink mexicans at the pool and various arguments throughout the day. Another customer had their vehicle backed into while we were there. There were people grilling in the yard. The breakfast is very minimal and after seeing the kitchen wouldn't eat there. Was not a good location to stay with kids.
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nawraj

Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Stayed 1 night in Jul 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a great plave to stay
I have stayed here in the past srveral times an Again now , the rooms are large an clean , an the beds are Wonderful ( pillows an blankets too ) I always sleep well here ..my pnly disappointment this time is ..they reduced the breafast items offered , an during my visit the juice machine was out of order an none was offered by other means ( i do not drink coffe an tea )an the Hot items were no longer offered ( eggs an sausage as in the past ) but there were 3 yogurt cups when i arrived at 7am to get something to eat an several fresh bananas . I also saw toaster waffles, muffins an apples.
Stayed 1 night in Jul 2023

4/10 Poor

Gary

Disliked: Property conditions & facilities
TV channels would not come in microwave not plugged in behind cabinet sewer smell from bathroom not enough towels
Stayed 4 nights in Jul 2023

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the accessibility room. Was the best one ever been in. Breakfast ends early, so wasn't expecting that, but we were accomodated anyway, which was very much appreciated. Would stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service
The staff was super nice. The property was pretty basic, but we expected that. We were hoping for a bit more offerings for breakfast. But otherwise it was fine for us. It was just a midway point on our trip northward.
Stayed 1 night in Jul 2023
Response from Jen on 24 Jul 2023
Dear Lori,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am glad we were a friendly stop on your north bound trip. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Right off interstate. Next to local dining. Friendly staff.
Stayed 1 night in Jun 2023
Response from Jen on 24 Jul 2023
Dear Bonnie,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. Sturbridge has so many great dining options! I am glad you enjoyed your stay.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

10/10 Excellent

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Get a large lake view room
As the Sturbridge motels go, it’s one of the best but it’s deceiving from the outside. The room interiors were redone a few years ago and are great, even though the outside looks like an old time roadside motel. Spend a little extra and get one of the large king rooms overlooking the lake. Surprisingly big and nice for this type of accommodation
Stayed 1 night in Jul 2023
Response from Jen on 24 Jul 2023
Dear Howard,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoy the King Lakeview rooms. Second floor has the high ceilings and balconies overlooking Cedar Lake.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

10/10 Excellent

Maricela

Travelled with partner
Liked: Staff & service, property conditions & facilities
Truck parking
Stayed 1 night in Jul 2023
Response from Jen on 24 Jul 2023
Dear Maricela,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am pleased to hear that you appreciated the truck parking.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

8/10 Good

Cristina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jen on 24 Jul 2023
Dear Cristina,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Meghan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was extremely kind upon check in. The location was really convenient to stop over night. The have a separate pet area for dogs to go potty in. The room was updated and clean.
Stayed 1 night in Jul 2023
Response from Jen on 24 Jul 2023
Dear Meghan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

6/10 Okay

Julia

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Sharon

Liked: Staff & service
The room wasn't clean the comforter had stains on it. We had black carpenter ants in our room. We had to park far away from are door, our door was located under the stairs. They charged me 27.50 for my 10 lb. blind dog. The rooms that were so called pet friendly should be equipped with paper towels in case of accidents. The checkout is 11:00am.they knocked on the door to clean the room at 10:00am. Not a very pleasant stay.
Stayed 1 night in Jul 2023

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Jen on 24 Jul 2023
Dear Kimberly,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for stay over long drive
Stayed 1 night in Jun 2023
Response from Jen on 24 Jul 2023
Dear Leah,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

8/10 Good

LACY

Travelled with partner
Liked: Cleanliness
Clean and fresh rooms. Nice stay while passing thru
Stayed 1 night in Jun 2023
Response from Jen on 2 Jul 2023
Dear Lacy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room clean and fresh. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

6/10 Okay

Felix

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Basic motel. Fine for one night
Stayed 1 night in Jun 2023
Response from Jen on 2 Jul 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

4/10 Poor

Liz

Stayed 1 night in Jun 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked our stay at the motel while we were at Sturbridge Village. We will definitely book with Super 8 again.
Stayed 1 night in Jun 2023
Response from Jen on 2 Jul 2023
Dear Paul,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location being so close to OSV. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. An older style model.
Stayed 1 night in Jun 2023
Response from Jen on 2 Jul 2023
Dear Todd,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant, if not slightly dated. Lovely view next to the river. Would stay again.
Stayed 1 night in Jun 2023
Response from Jen on 18 Jun 2023
Dear Steve,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay and the view. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

10/10 Excellent

J Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jen on 18 Jun 2023
Dear J Taylor,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk

2/10 Terrible

Bruce

Stayed 1 night in Jun 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lake view on the balconies
Stayed 1 night in Jun 2023
Response from Jen on 15 Jun 2023
Dear Greg,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed the lake view. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jennifer SFront Desk