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394 reviews

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    3.5

    Guest rating

    5 - Excellent
    71
    4 - Good
    152
    3 - Okay
    100
    2 - Mediocre
    44
    1 - Poor
    27
    3.8
    Cleanliness
    3.7
    Service and Staff
    3.4
    Amenities
    3.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good value

    Good value

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    AVOID this DUMP!

    Disgusting spiders(X2) in the bathroom, rude, nasty & incompetent front desk person, the room was subarctic with NO ability to turn on the heat, cleaning staff ate MY food from the refrigerator, front desk person sent a nasty text message re:my need to check out, fully 24 FULL hours before my scheduled check out with my reservation, & I had to argue with the idiot @ the front desk who agrees upon my 4-day reservation when I checked in & THEN lied about it. Terrible place 2 spend ANY time & I made my reservations fully six(6) weeks before the date of my arrival. Do NOT waste your time money in this AWFUL dump...the Sturbridge Inn(@ which I usually stay is much more physically attractive, with pleasant, helpful front desk personnel, good ambient temperature controls in the rooms & staff honor(without question, reservations); while it is ALSO spotless, unlike this AWFUL place. DO NOT waste your time, money. I alerted my family(living in Sturbridge for 43/+/years), to advise ALL visitors to stay AWAY from this horror!

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nothing to much noisy from dog no internet connection no gd service

    Stayed 4 nights in Nov 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov 2019

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