Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from J

Empty during the week. Cannot speak for weekends.

Posted 10-May-2016
Chef late for breakfast, no copy of bill on leaving, unique customer service attitudes. Not recommend by me.
5out of 5
by A verified traveller from Tyne & Wear

First Class

Posted 02-May-2016
Pros: Everything
Excellent place, happy friendly people, bed was amazingly comfortable, nice and clean and fresh, excellent views, would highly recommend.
4out of 5
by Sybil from Birmingham

Nice place to stay

Posted 27-Apr-2016 on Hotels
This is a good place to stay if you want to visit Clarks shopping village. The room was nicely decorated and the ensuite was functional. The inclusion of a cooked breakfast was an added luxury, it was lovely.
4out of 5
by Sue from Farnborough, Hants

One night stay

Posted 02-Mar-2016 on Hotels
We were only there for one night to go to a friend's party locally. The hotel was exactly what we expected. Unfortunately the heating wasn't working in our room when we arrived but the staff were very helpful and it was quickly remedied. The room was lovely and spotlessly clean. Would definitely stay there again.
2out of 5
by Thomas from Chester

A 3 Day Disaster Break

Posted 12-Jan-2016 on Hotels
We arrived at approx 5pm after a 5 hour drive to find the premises locked up with a Tele No to call. After checking in we were informed that breakfast would be served between 7.00am and 8.00am, we declined breakfast because we thought that it was too early on a leisure break. The Restaurant advertised Fresh Fish from Brixham with 6 selections of fish on the Specials Board so we decided to eat in the Restaurant. When we were asked to place our order we were advised that there had been no fresh fish since Xmasand the Specials Board was not available. After Dinner we were informed that Breakfast on Friday Morning would be served until 9.00am. The following morning we arrived outside the Dining Room at 8.50am to find the door was locked and there were no lights on or staff available. They did manage to serve breakfast on Saturday morning at 9.30am. What a disastrous break we will certainly not be returning
4out of 5
by Adam from bristol,uk

Great Quality Rooms Great Quality Breakfast

Posted 25-Nov-2015 on Hotels
Lovely pub/b&b on the outskirts of Street. The room was lovely, a large very comfortable bed, a nice large bathroom, and very nice décor. The only downside was a green emergency light above the bedroom door that rather illuminated the bedroom somewhat at night. Although being on a main road there was very little noise pollution at night. The staff were welcoming and friendly throughout, and the best bit was the very good sized and good quality full English breakfast, DELICIOUS!! Will be returning :)
4out of 5
by John from Devon

A long weekend break.

Posted 03-Nov-2015 on Hotels
A relaxing stay with good accommodation and food. Great chef!
5out of 5
by A verified traveller

Posted 09-Oct-2015
Very friendly staff. Great food Value for money Nice room
5out of 5
by A verified traveller from Texas

This hotel was very nice

Posted 07-Oct-2015
Pros: The view of the countryside from our window was magnificent. The breakfasts were splendid. And we enjoyed talking to Marcus, the owner/manager.
Cons: Just correct the address on the website so that visitors can find the place! (see above.)
Location: The location was perfect for our plans. (A family reunion.)
We enjoyed our stay at this hotel. However we would suggest that the address on the website should be made more clear. It is NOT in the town of Street, it is actually on the edge of Walton....NEAR Street. After a long transatlantic flight and a long drive, it was frustrating to drive round and round Street, looking for the location. The simplest instructions for visitors should just say "On the A 39" (highway). As a courtesy to the staff, we had called ahead to say that we "might be checking in late" but in fact we arrived at about 4:40pm and so we had to search around the locked building to find someone to check us in. All of that was not a good start......
4out of 5
by A verified traveller

Great Food

Posted 24-Sep-2015 on Hotels
We received a warm welcome on arrival, the room was in good condition and the food, especially the seafood chowder was amazing. There was a very bright green emergency light by the room door which lit up the room - in our case that was helpful as we needed to see to our 9 month old. My only major concern which to be clear wasn't the Gateway's fault is that our specific request on the hotels.com booking for a crib wasn't honoured - they don't do cribs at all, even though hotels.com to this day say they do. Luckily we were able to dismantle the single bed which had been put in our room so our son could sleep safely. If we had a travel cot and were in the area we would definitely consider staying again.