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It was clean, Staff friendly and fixed problem with wall socket straight away. Just shame the towel rail had been disconnected leaving the bathroom cold when taking a shower.
Ideal hotel for short stay with your dogs. Leafy area with walks nearby. The staff were welcoming and smartly dressed. Easy and convenient parking. Bed clean, crisp cotton sheeting. The only negative was that there was an overwhelming smell of bleach in the room.
Everything about this hotel stay went smoothly. Apart from the length of the walk between reception and my room, everything was satisfactory and can be recommended.
Upton is a quaint town with hidden gems, and The Swan Hotel is perfectly located to explore the surrounds. Very welcoming and dog friendly, superb breakfast and spotlessly clean. From the hotel there are a number of great walks, and only a short drive to Great Malvern with walks along the ridge.
Anticipating a long drive to Cornwall from West Yorkshire we decided to break our journey, travelling with a small dog means finding somewhere reasonable and this was just the ticket. Clean room, friendly staff and a decent breakfast deal. It's not luxury - but it was very welcome at 11pm! It proved ...
Nice hotel. Friendly staff. The hotel is very clean. The hotels interior is in keeping with exterior. The hotel is in a quiet area which aids a peaceful sleep.
It's certainly not 5*, but exceeded all expectations for the price. The room was clean, the staff were friendly, what else do you need!
The location of the hotel is very convenient, prices are cheap and staff ok. Problem is it was really cold in the room and the heating system was not effective. I asked for help but nobody knew how to heat the room. I slept in a very cold room.
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