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Overview of The Welcombe Hotel, BW Premier Collection

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

The Welcombe Hotel, BW Premier Collection

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationShakespeare Monument3 min drive
    Popular LocationGuild Chapel4 min drive
    Popular LocationBirthplace Museum4 min drive
    AirportBirmingham (BHX)29 min drive

Choose dates to view prices

  • Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Suite, 1 King Bed, Non Smoking (Four Poster Bed)
  • Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)
  • Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

    Room amenities

    • Sleeps 5
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)
  • Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)
  • Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

    Room amenities

    • Sleeps 5
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)
  • Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

    Room amenities

    • Sleeps 7
    • 3 Double Beds
    More detailsStandard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)
  • Suite, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • Sleeps 2
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)
  • Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsFamily Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

About this area

Stratford-upon-Avon

The Welcombe Hotel, BW Premier Collection is located in Stratford-upon-Avon. Royal Shakespeare Theatre and Swan Theatre are cultural highlights, and some of the area's attractions include Stratford Butterfly Farm and Hill Close Gardens. Hatton Country World and Kiftsgate Court Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Shakespeare Monument - 3 min drive
  • Guild Chapel - 4 min drive
  • Birthplace Museum - 4 min drive
  • American Fountain - 4 min drive
  • Stratford Butterfly Farm - 4 min drive

Getting around

  • Stratford-Upon-Avon Station - 5 min drive
  • AirportBirmingham (BHX) - 29 min drive

Restaurants

  • Huffkins - 4 min drive
  • Hobsons Patisserie - 4 min drive
  • The Fourteas - 4 min drive
  • Café Rouge - 4 min drive
  • Hathaway Tea Rooms - 4 min drive

About this property

The Welcombe Hotel, BW Premier Collection

4-star spa hotel near Royal Shakespeare Theatre
Along with a full-service spa, this smoke-free hotel has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 78 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Rainfall showerheads, coffee/tea makers and hairdryers are among the other amenities available to guests.
The Welcombe Hotel, BW Premier Collection offers 78 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Welcombe has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Romanian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The following facilities or services will be unavailable from January 5 2021 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Recreation facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The property is closed between 5 November and 16 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon
Menzies Hotels Stratford upon Avon Welcombe
Menzies Hotels Stratford upon Avon Welcombe Hotel
Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon
Stratford upon Avon Welcombe Hotel
Welcombe Hotel Stratford upon Avon
Welcombe Stratford upon Avon
Hallmark Hotel Welcombe Stratford upon Avon
Hallmark Hotel Welcombe
Hallmark Welcombe Stratford upon Avon
Hallmark Welcombe
Hallmark Hotel The Welcombe
The Welcombe Hotel, BW Premier Collection Hotel
Hallmark Hotel The Welcombe Stratford upon Avon
The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

Frequently asked questions

Can I cancel my reservation for free at The Welcombe Hotel, BW Premier Collection and receive a full refund?
Yes, The Welcombe Hotel, BW Premier Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Welcombe Hotel, BW Premier Collection cancellation policy on our site for more details about any exclusions or requirements.
Does The Welcombe Hotel, BW Premier Collection have a pool?
Yes, this property has an indoor pool.
Is The Welcombe Hotel, BW Premier Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay.
How much is parking at The Welcombe Hotel, BW Premier Collection?
Self-parking is free at this property.
What time is check-in at The Welcombe Hotel, BW Premier Collection?
Check-in is from 3:00 PM - anytime.
What time is check-out at The Welcombe Hotel, BW Premier Collection?
Checkout is at 11 AM.
Where is The Welcombe Hotel, BW Premier Collection located?
Situated in Stratford-upon-Avon, this spa hotel is 1.6 mi (2.6 km) from Shakespeare Monument and 1.7 mi (2.7 km) from Royal Shakespeare Theatre. Guild Chapel and Birthplace Museum are also within 2 miles (3 km).
4.2
Very good
Rating 5 - Excellent. 370 out of 722 reviews
5 - Excellent 51%
Rating 4 - Good. 226 out of 722 reviews
4 - Good 31%
Rating 3 - Okay. 77 out of 722 reviews
3 - Okay 11%
Rating 2 - Poor. 28 out of 722 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 722 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with pets, Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
We've stayed here before and really liked it, but sadly it feels like standards have slipped and the hotel is in need of some TLC. The staff were very friendly and were clearly running on a skeleton crew. We had to change rooms because the room we booked was boiling hot when we checked in and the radiator wouldn't turn off and only one window open slightly in the bedroom, it wasn't just warm, it was so hot we both were sweating just sitting in the room and ended up propping open the door to the hallway to let some cool air in. In the bathroom the window opened but the curtain, which was very heavy, was broken so we couldn't get much air through. There was also a fair amount of wall paper missing. The staff was very helpful in helping us find a new room and room we moved to was fine, but the carpet was dirty and covered in stains. Tea and coffee was in a ziploc bag and was clearly not replenished as it only had decaf coffee and no milk and in the morning we realised we only had one towel, but there was no phone in the room to call reception and when we tried the public number the prompts all took us to voicemail. The food wasn't great so we skipped breakfast. I hope the hotel can upgrade their spaces, the price for what we received and experienced was not comparable at all to others in the same category or price bracket that we have experienced.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with group
Happy face iconLiked: Property conditions & facilities, room comfort
Disappointed that we were not informed that our rooms would not be serviced during our stay. Due to Covid 19. Understand the reasoning but we should have been informed. This was on a letter in our room when we arrived. I bet there was not a reduction in the cost! Also at bfast the system was not explained and we were all given a mini full English which we didn’t want. Hotel was lovely and the golf course fantastic
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
We complained that the cold tap wasn’t working in our room, they moved us immediately to a different room which suited my husband much better due to size and amenities. All the staff were so helpful and polite and chatty. The hotel is in a beautiful location with lovely views. It’s a wonderful old house with lots of features. The staff worked hard to meet all the restrictions placed on them during this time. I would definitely stay again
Stayed 1 night in Sep 2020

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