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Reviews of Regent Contades, BW Premier Collection

4 out of 5
Regent Contades, BW Premier Collection
8 Avenue De La Liberte, Strasbourg, Bas-Rhin

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 881 reviews" "
Rating 8 - Good. 284 out of 881 reviews" "
Rating 6 - Okay. 71 out of 881 reviews" "
Rating 4 - Poor. 21 out of 881 reviews" "
Rating 2 - Terrible. 10 out of 881 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Parking can be a big problem
Lovely hotel. Suite was huge as was bathroom. Bed was comfortable. Relaxing bar offered a free welcome drink. The problem was that we booked parking for a car of unknown size as we were renting it the day before. They left it out on the street not in a parking spot which they said was ok as it was Sunday. They promised to park it the next day but it was still there Monday morning. They refused to park it as it had turned out that the car was bigger than they anticipated. They did not reach out to us to tell us they were not parking it. They would have let us get a ticket even though was in their possession and they had the keys. If you want to book parking, tell them it is a larger car when you book the room. Btw it was a bmw 350, not some giant truck. They offered nothing for our inconvenience and no apology for leaving the car on the street in what was obviously not a parking spot. We asked for our keys and took the car to a garage a 15 minute walk away (closest one). This left us with a bad feeling about the hotel which should not have happened.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant boutique hotel, very luxurious!
Elegant, five star service, fine linens, great location, great view of the church, wonderful stay, highly recommend!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience at this hotel. Loved it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price in off season
Stayed 1 night in Nov 2023

8/10 Good

Enrico Emanuele

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Positives: The building is beautiful and maintained to a very high standard. My room was spacious and comfortable, and it had all the expected amenities. Breakfast was plentiful and delicious. The hotel is excellently located for the National & University Library and only ten minutes' walk from the Cathedral, which makes it very convenient for the city centre as well. Buses to the train station and other parts of town run frequently. Altogether it is a very pleasant place to be and the price is good for what it offers. Negatives: Although I had specifically booked a double room, I was given a twin. Since I was travelling on my own, this meant that I had to sleep in a single bed in spite of paying for a double. I had to speak to three members of staff over two days to persuade them that it wasn't right. Upon check-in, the person at the front desk led me to believe that breakfast was included; then upon check-out I was billed about 50€ extra because it was not (the booking confirmation email did not specify either way). Overall: still very good - the hotel is very nice indeed - but some members of staff could have been a touch more careful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, beautiful building with amazing location.
Stayed 1 night in Oct 2023

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome.
Stayed 3 nights in Sep 2023

10/10 Excellent

ITAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Overnight in Strasbourg.
Excellent hotel,warm staff. We were upgraded to a suite which was very big and beautiful. The location was fantastic. For sure take this hotel on our next visit.
Stayed 1 night in Aug 2023

8/10 Good

Christian

Stayed 3 nights in Aug 2023

10/10 Excellent

Faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made you feel like at home . It is center of the city . I traveled with kids. Finally it is family oriented hotel . Amazing experience
Stayed 7 nights in Jul 2023

10/10 Excellent

Faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is and excellent service and location . Value for money it is worth it
Stayed 1 night in Jul 2023

10/10 Excellent

peter

Stayed 2 nights in Jul 2023

10/10 Excellent

France

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Martin

Stayed 3 nights in Feb 2023

10/10 Excellent

Vitaly

Stayed 1 night in Feb 2023

6/10 Okay

virginia

Travelled with family
Lobby/ entrance not inviting, elevator shabby/dirty The building from the outside looked abandoned The proximity to city center was great

10/10 Excellent

Artem, Richmond Hill

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good location.Across the hotel near cathedral parking is more cheaper.
Stayed 2 nights in Sep 2022

10/10 Excellent

James

Stayed 6 nights in Sep 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

Shirley

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Nikhil

Stayed 2 nights in Jul 2022

10/10 Excellent

didier

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ofir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, large rooms, staff was considerate and helpful and overall stay was great.
Stayed 3 nights in Jul 2022

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was way beyond our expectations. The room was huge with a separate room for the kids. It was nicely appointed. The location was a short walk from the tram and a short walk into the main shopping area -maybe 5 minutes across the bridge. It was in a quiet location but so close to everything. The lobby was smaller but it had a bar and eating space to the side. It was decorated in the old European style which was a pleasant change. We had the top floor and unfortunately the elevator only goes to the fourth so we had to carry our luggage up a flight. They did offers to bring them up for us. And the lobby entrance was down some stairs so the same issue applied but there was a small lift we could have used if we wanted. Overall an excellent hotel we will definitely return to later.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Great value for money
Stayed 3 nights in Jul 2022

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of mind.
Friendly staff, prime location, very clean rooms.
Stayed 2 nights in May 2022

2/10 Terrible

Rakefet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff was very kindly the breakfast was wonder
We get a regular room, When we want go to sleep we saw that they didn’t change the sheets and ther was a stains of blood and other things. I showed them a picture of it and they changed us the room immediately but the filling was horrible.
Stayed 1 night in Mar 2022

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well decorated, very clean, friendly staff. While booking you could read that there were free parking places available. That was unfortunately not the case because “my car was too big”. Had to pay for parking 700m from the hotel. Good breakfast- not included in the booking though.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - normal rectangular pillows (rare in Europe)
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old charm
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay during a rainy week!
Stay at regent comtades during a rainy week in Strasbourg! Hotel staff were really helpful, especially with our two children. Great with helping us with bags, lending of umbrellas, welcome drink. Sanitary norms fully respected and delicious breakfast in a beautiful light airy restaurant with lots of character. Would have liked to stay another night!
Stayed 1 night in Jul 2021

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still unique and charming 20 years after
I first stayed there with my parents 20 years. When I came back, I was not sure whether it would be one of these former glories hotel. It has kept all of its charm and class over the years, and the property is well maintained and room have a timeless chic vibe to it. Both super central and super quiet.
Stayed 1 night in Jun 2021

8/10 Good

Joseph, Rhineland, DE

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was centrally located, breakfast, good... only put off was our room was in the attic... All in all, good place
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

JoeR, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property that while not on the old town island is still a short walk away on a quiet corner
Stayed 3 nights in Dec 2019

10/10 Excellent

M.H., Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, large, and modern. Granite countertop in the bathroom, good sized shower, large flat screen TV, desk and in room coffee maker. Thy had a little bar in the lobby, which was nice for a drink at the end of the day. I’d stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Carolyn, Aichtal, Germany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will stay at this property again when we are in Strasbourg. It is a very quick walk to the Cathedral, restaurants and shopping. Right across the river is an excellent boulangerie! Our room was clean, quiet and comfortable.
Stayed 1 night in Dec 2019

8/10 Good

Alex, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, very easy to to city center
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people and great service! Beautiful hotel in a great location
Stayed 1 night in Dec 2019

10/10 Excellent

Simon, Miramar, FL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance of the historic center, which is the place the Christmas market is located.the staff is always willing to help, the property and the rooms are clean.
Stayed 3 nights in Nov 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel
So happy I picked this hotel. Classy, welcoming, comfortable, very well furnished. Quiet at night. Walking distance to many fine restaurants and sights.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel is well appointed and the staff very friendly. The hotel is perfectly located, an easy walk to the Christmas markets but out of the main noise and traffic. Would happily stay here again.
Stayed 2 nights in Nov 2019