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Overview of Mercure Strasbourg Palais des Congres

Photo gallery

Indoor pool, pool loungers
Indoor pool, pool loungers
Desk, blackout curtains, free WiFi
Desk, blackout curtains, free WiFi
Desk, blackout curtains, free WiFi

Mercure Strasbourg Palais des Congres

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationEuropean Parliament12 min walk
    Popular LocationNational University Library13 min walk
    Popular LocationParc de l'Orangerie15 min walk
    AirportStrasbourg (SXB-Strasbourg Intl.)19 min drive

Choose dates to view prices

  • Superior Double Room, 1 Double Bed

    4.2/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Double Room, 1 Double Bed
  • Classic Double Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds
  • Classic Double Room, 1 Double Bed

    4.3/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room, 1 Double Bed
  • Privilege, Standard Double Room, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege, Standard Double Room, 1 Double Bed
  • Superior Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds

About this area

Strasbourg

Located in Strasbourg's Contades neighbourhood, Mercure Strasbourg Palais des Congres is in the city centre and near a metro station. Place Kléber and Strasbourg Cathedral are notable landmarks, and travellers looking to shop may want to visit Rivetoile Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at Zenith Strasbourg. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • European Parliament - 12 min walk
  • National University Library - 13 min walk
  • Parc de l'Orangerie - 15 min walk
  • St. Paul Church - 16 min walk
  • Palace of Europe - 18 min walk

Getting around

  • Lycee Kleber Tram Station - 2 min walk
  • Schiltigheim Bischheim Station - 4 min drive
  • AirportStrasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • Les toqués du coin - 6 min walk
  • Au Wacken - 9 min walk
  • Les Sales Gosses - 11 min walk
  • L'Atelier - 12 min walk
  • La Taverne de Saint-Malo - 12 min walk
View in a map

About this property

Mercure Strasbourg Palais des Congres

4-star Strasbourg hotel in Contades, near European Parliament
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Self parking is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 174 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include coffee/tea makers, free bottled water and hairdryers.
Mercure Strasbourg Palais des Congres offers 174 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Strasbourg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8.50-20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (6458 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone

You may also like

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 6 November 2020 to 2 March 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night for adults; EUR 0 per night for guests up to 18 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 8.50 and EUR 20.00 per person (approximately)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Congres Strasbourg
Mercure Congres Strasbourg
Mercure Palais Congres
Mercure Palais Congres Hotel
Mercure Palais Congres Hotel Strasbourg
Mercure Strasbourg Palais
Mercure Strasbourg Palais Congres
Palais Congres Strasbourg
Strasbourg Congres
Strasbourg Palais
Mercure Strasbourg Palais Congres Hotel
Mercure Strasbourg Palais des Congres Hotel
Mercure Strasbourg Palais des Congres Strasbourg
Mercure Strasbourg Palais des Congres Hotel Strasbourg

Frequently asked questions

Can I cancel my reservation for free at Mercure Strasbourg Palais des Congres and receive a full refund?
Yes, Mercure Strasbourg Palais des Congres offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Strasbourg Palais des Congres cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Strasbourg Palais des Congres have a pool?
Yes, this property has an indoor pool.
Is Mercure Strasbourg Palais des Congres pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night.
How much is parking at Mercure Strasbourg Palais des Congres?
Self-parking is free at this property.
What time is check-in at Mercure Strasbourg Palais des Congres?
Check-in is from 2 PM - 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Mercure Strasbourg Palais des Congres?
Checkout is at noon.
Where is Mercure Strasbourg Palais des Congres located?
Located in Contades, this hotel is within 1 mi (2 km) of European Parliament, Strasbourg Cathedral and Place Kléber. Train Station Square and Rivetoile Shopping Centre are also within 2 mi (3 km). Lycee Kleber Tram Station and Wacken Tram Station are within a 5-minute walk.
4.1
Very good
Rating 5 - Excellent. 268 out of 811 reviews
5 - Excellent 33%
Rating 4 - Good. 406 out of 811 reviews
4 - Good 50%
Rating 3 - Okay. 106 out of 811 reviews
3 - Okay 13%
Rating 2 - Poor. 26 out of 811 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 811 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with partner, Travelled with group
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
I have been going to this hotel for nearly forty years since it was a a Holiday Inn and is living on its reputation. The rooms and the general facilities are poorly maintained, the paint is chipped, the door chain 0f our was broken and the temperature control was not functioning. There we hardly any toiletries in the room and the restaurant was understaffed sobservice was extremely slow. The hote is undeserving of its star rating
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Just ok
The room is old but still ok. The breakfast was lilttle expensive €20/ person for standart menu. The room is not too sound-proof. So we can hear noise from the hallway. Also i heard many times that somebody try to open my door.
Stayed 1 night in Dec 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, reasonable prices and great location
Stayed 1 night in Sep 2019

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