Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Reviews of ibis budget Haguenau

ibis budget Haguenau
2 Bis Chemin de la Sandlach, Haguenau

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 250 reviews" "
Rating 8 - Good. 116 out of 250 reviews" "
Rating 6 - Okay. 33 out of 250 reviews" "
Rating 4 - Poor. 15 out of 250 reviews" "
Rating 2 - Terrible. 11 out of 250 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Rest stop on road trip
Very limited furnishings, no kettle etc. space ok for one person for one night but not particularly quiet so not the best rest stop.
Stayed 1 night in Apr 2022

8/10 Good

Mimi, Grays

Travelled with family
Liked: Cleanliness, staff & service
The room is really small. The shower is a bit weak the door doesn't close properly and the drainage is a bit blocked.
Stayed 1 night in Feb 2022
Response from ko on 14 Feb 2022
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous sommes navrés que les prestations n’aient pas été à la hauteur de vos attentes. Nous vous informons que nous procédons suivant le concept Accor. Toutefois, la marque Ibis compte 3 segments : Ibis –Ibis Style – Ibis Budget. Il s’agit de différentes gammes. Les hôtels Ibis Budget représentent la gamme de la simplicité à prix économique. Nous espérons pouvoir vous retrouver lors d’une prochaine expérience dans l’un de nos hôtels Accor. Cordialement, Karine. O, Manager

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Dr Tahar

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the essentials
I was taking care of some family business and needed a place to stay. No frills, but all the essentials. Like a motel with plenty of parking, close to highway. Good breakfast in the morning. A little bar for an evening drink. A pizzeria and a steakhouse just next to it (were not open due to covid). Not much to do around as the hotel is in a Z.A. Was recently renovated. Room is a little small but functional. Bedding is comfortable. Good WiFi and TV with plenty of channels. Staff is very friendly. I liked the place.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Ok for the money
Staff were not particularly friendly. The room was ok for the intention of having a bed for the night. Breakfast was below par.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for just one night and plenty of choice for eating out
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Clean comfortable room at reasonable price. Receptionist not very helpful, she charged us £1 more than agreed Expedia price, gave us a room that was not ready for occupancy, went back to reception and was given another room which would not open with the code she gave us. Went back to reception again and she said I should ask one of the cleaners to sort out the problem. Cleaners obviously couldn't understand my poor French and came back to reception with me to get instructions and then we finally got into our room. Had meal in L'Atelier Steakhouse which is joined to the hotel, the food came out of a freezer and was not cooked long enough still ice cold on the inside, they re heated it and brought it back but very disappointing. We might as well have gone to the McDonalds next door at least it would have been cheap instead of being expensive crap. If you just want a budget hotel room though it was fine
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for 1 night with no extras
This hotel provides a good standard for the budget price paid. But if you are only sleeping there for one night it is fine. Everything works but is very basic. Breakfast is OK for the price charged. Choice of restaurants within a few hundred metres, with discount vouchers for hotel guests.
Stayed 1 night in Nov 2017

4/10 Poor

V, Northampton UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad location
Unless a vehicle is available it is impossible to travel around this location which is in an industrial area. Even though the hotel claims that there is bus services, it was not visible or easy to locate. Taxi services were almost non existent. If you arrive on a weekend especially Sunday, DO NOT expect to rely on public transportation! It exists not. Hotel is pricey to be a budget hotel. Room was too small, bare essentials, only 2 towels provided, even if requested for additional. No other toiletries except a combo of shower gel/shampoo and a bar soap. Bed was ok. The only good thing that the meals out of the vending machine was superb and great quality. The salmon was very good portion as was beef. It was so good it's unbelievable! Certainly hard to find in a restaurant in UK! The cheapest car rental was from Europecar located in Haguenau. It costs €120. Do not even waste time going to Avis, they asked for €2000 deposits and further €258 for 5 days rentals. It cost 020€ for 5 hours parking at train station! And hospitals was 2 hours free and 1st hours free in centre ville. Its so easy to travel by train to Strasbourg. I love Haguenau.
Stayed 5 nights in Oct 2017

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has good clean fairly priced rooms.
Stayed 2 nights in Sep 2017

6/10 Okay

Julien

Hotel ok for a night or two
Convenient hotel if you need to do a stop in the area. Stayed there 1 night - it was enough.
Stayed 1 night in Aug 2017

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Business
Okay given the price you paid

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel in keeping with the price charged
Functional basic accommodation. No reception desk after 9pm. Wifi was too slow to use in the evening even after 12.00. Was able to connect in morning. Fair size Carpark, plenty of places to eat nearby. Basics breakfast, in keeping with the cost of staying here. No points offered for Accor loyalty card holders

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jean Jacques

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Inga-Lill

Liked: Cleanliness, property conditions & facilities
Ok för en natt
Bra hotell för en övernattning, men man får det man betalar för. Plastiga separata bås för toalett och dusch och handfat på rummet. Frukostbuffén var spartansk och inte värd sitt pris. Kvinnan i receptionen hälsade inte ens på morgonen, fick bara en likgiltig blick. Om bemötandet är känsligt för er, skulle jag rekommendera ett annat hotell. Bra parkering på boendet.
Stayed 1 night in Nov 2023

4/10 Poor

nicolas

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
On entend les chambres voisines sans que la personne ne fasse rien de particulier
Stayed 1 night in Nov 2023

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour 2 nuits en novembre 2023
Service et propreté impeccable, mais nous aurions aimé avoir un peu plus chaud en rentrant le 2ème soir de nos emplettes à Roppenheim, car nous avions passé la journée quasiment sous la pluie, d'où la difficulté à se réchauffer à notre retour. Sinon, aucun problème, petit-déjeuner varié et copieux selon les goûts de chacun. Literie confortable, personnel avenant.
Stayed 2 nights in Nov 2023

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien situé,bien fréquenté, proche des axes routiers,restaurants et zones commerciales.J ai juste eu un peu froid dans la chambre et pas de sèche cheveux,mais ce n est qu un ibis budget...
Stayed 3 nights in Oct 2023

8/10 Good

HAYOTTE

Stayed 1 night in Oct 2023

2/10 Terrible

Jacques

Stayed 2 nights in Oct 2023

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bien pour une nuit de visite de la région. Chambre confortable et relativement grande, propre mais la salle de bain manque vraiment d'intimité. Petit déjeuner minimum. Dans l'ensemble, pour le prix c'est correct.
Stayed 1 night in Sep 2023
Response from cg on 4 Oct 2023
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous sommes navrés que les prestations n’aient pas été à la hauteur de vos attentes. Nous vous informons que nos chambres sont toutes équipées suivant le concept Accor. De ce fait, le lavabo et la cabine de douche sont intégrés directement dans la chambre. Les hôtels Ibis Budget sont désireux de vous offrir le confort à prix bas. Toutefois, la marque Ibis compte 3 segments : Ibis –Ibis Style – Ibis Budget. Il s’agit de différentes gammes. Les hôtels Ibis Budget représentent la gamme de la simplicité à prix économique. Nous espérons pouvoir vous retrouver lors d’une prochaine expérience dans l’un de nos hôtels Accor. Cordialement, Karine. O, Manager

2/10 Terrible

YORAM

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ouverture de porte de chambre défectueuse... Je préfère rajouter quelques euros de plus et avoir plus d'espace et confort. C'est exigu et ambiance démoralisante... Je suis resté dans cette chambre le moins possible... Horrible, plus jamais...
Stayed 2 nights in Aug 2023

10/10 Excellent

Rodolphe

Stayed 1 night in Aug 2023

2/10 Terrible

Alexis

Stayed 3 nights in Jul 2023

6/10 Okay

Jacob

Travelled with family
Disliked: Staff & service
Billigt og alligevel lidt skuffende
Man får hvad man betaler for, så i den forstand lever det op til forventningerne for et billigt hotel. Havde dog købt med morgenmad, men en ikke så imødekommende receptionist sagde at morgenmaden kun var for en person, til trods for at vi var tre, og det under bestillingen intet sagde om det, ej heller var det muligt at købe for alle tre.
Stayed 1 night in Jul 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans surprise
Ne déroge pas aux standards de la chaîne
Stayed 1 night in Jul 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jean-Pierre, Gatineau

Liked: Staff & service, property conditions & facilities
Parfait pour notre séjour
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service
The rooms a efficient and clean. But the shower element shows longer usage. But for that price, the room is very good and clean. The staff is friendly and efficient.
Stayed 1 night in Jul 2023

6/10 Okay

Gwenael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Joerg

Stayed 1 night in May 2023

8/10 Good

paul

Stayed 1 night in May 2023

2/10 Terrible

Laura

Stayed 1 night in Mar 2023

8/10 Good

RACHEL

Stayed 1 night in Feb 2023

10/10 Excellent

Sze Teck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Boom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Rdv médical sur brumatt. Séjours d'une seule nuit.
Stayed 1 night in Dec 2022

2/10 Terrible

BRUNO

Stayed 1 night in Dec 2022

4/10 Poor

Roger

Stayed 1 night in Dec 2022
Response from cg on 10 Dec 2022
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous sommes navrés que les prestations n’aient pas été à la hauteur de vos attentes. Nous vous informons que nos chambres sont toutes équipées suivant le concept Accor. Les hôtels Ibis Budget sont désireux de vous offrir le confort à prix bas. Toutefois, la marque Ibis compte 3 segments : Ibis –Ibis Style – Ibis Budget. Il s’agit de différentes gammes. Les hôtels Ibis Budget représentent la gamme de la simplicité à prix économique. Nous espérons pouvoir vous retrouver lors d’une prochaine expérience dans l’un de nos hôtels Accor. Cordialement, Karine. O, Manager

8/10 Good

GREBIN

Stayed 1 night in Dec 2022

10/10 Excellent

Agnès

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant et le petit Vin chaud à l'arrivée une belle surprise
Stayed 1 night in Dec 2022

6/10 Okay

Sergio

No show as I booked the wrong date and was not refundable.

4/10 Poor

sandrine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible de rentrer dans l’hôtel la nuit pas le bon code on a dû aller voir dans l’autre hôtel pour avoir le bon code il était quand même 3h30 du matin…une seule serviette de toilette nous sommes 2 …..le robinet fuyez
Stayed 1 night in Oct 2022
Response from cg on 3 Dec 2022
Bonjour, Nous vous remercions d’avoir pris le temps de nous transmettre votre avis suite à votre séjour dans notre hôtel. Nous avons pris connaissance des gênes rencontrées et vous présentons nos excuses. Soyez assurée qu’un point a été fait avec notre service technique. La satisfaction clients est au cœur de notre métier. Nous espérons sincèrement avoir l’opportunité de gagner votre entière confiance à l’occasion d’un prochain séjour. Cordialement, Karine. O, Manager

8/10 Good

Serge

Stayed 1 night in Oct 2022

8/10 Good

Frederic

Stayed 1 night in Sep 2022

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une borne à l'entrée de l'hôtel afin de récupérer sa chambre qui demande d'entrer un code de réservation que je n'ai jamais reçu j'ai dû me rendre à l'autre IBIS qui à réglé le problème, petit déjeuner très light Je ne recommande pas cet établissement
Stayed 1 night in Sep 2022

8/10 Good

CATHERINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022