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Reviews of Hotel Point

3.5 out of 5
Hotel Point
Östgötagatan 65, Stockholm, Stockholm

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 1003 reviews" "
Rating 8 - Good. 470 out of 1003 reviews" "
Rating 6 - Okay. 213 out of 1003 reviews" "
Rating 4 - Poor. 66 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

ARNEL

Disliked: Amenities
Cool place
Stayed 3 nights in Jan 2024
Response from Mårten/Hotel Point on 30 Jan 2024
Thank you for a nice review. Welcome back to us whenever in Stockholm.

8/10 Good

Ivana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey nice stay
Stayed 2 nights in Nov 2023
Response from Mårten/Hotel Point on 22 Nov 2023
Thank you for a nice review. Welcome back to us whenever in Stockholm.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mårten/Hotel Point on 14 Sept 2023
Thank you for a nice review. Welcome back to us whenever in Stockholm.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Comfy but Dark
Pretty interesting looking hotel from the inside, good location and, nice dark theme to it. Couple of comments: the rooms have no source of light, no windows or openings. With lights off, it's pitch-black in the room, literally. Also, the room sizes were surprisingly small - felt like a cell. Good, helpful staff though.
Stayed 2 nights in Aug 2023
Response from Adam on 7 Sept 2023
Thank you for a nice review. Welcome back to us whenever in Stockholm.

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the weekend. The buffet breakfast was great!
Stayed 2 nights in Aug 2023
Response from Mårten/Hotel Point on 9 Aug 2023
Thank you for a nice review. Welcome back to us whenever in Stockholm.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Hotel Point was great. The staff was attentive and the ambiance inside the hotel was good. The room was average, but convenient for a short stays. The biggest advantage was being in Södermalm. Restaurants, stores, attractions, were all in walking distance from Hotel Point.
Stayed 9 nights in Jul 2023
Response from Mårten/Hotel Point on 3 Aug 2023
Thank you for a very nice review. Welcome back to us whenever in Stockholm.

6/10 Okay

Joshua, Seattle

Disliked: Cleanliness
I needed this place for an unexpected trip to Stockholm in late June. Decor was good, room was simple, but set up was strange. It’s the back of an Italian restaurant. Staffing seems stressed and scattered, and the restaurant below seems to be the priority. Some were nice and friendly, but some seemed annoyed at being asked to do things for the hotel as servers - they double as the hotel reception. Room was simple and fine at first, but the room was never properly cleaned while I was there, and even slipped entirely for a day. Neighborhood is great, and close to good shopping and restaurants. I’m not too angry about the stay, as you get what you pay for.
Stayed 6 nights in Jun 2023
Response from Mårten/Hotel Point on 27 Jun 2023
Thank you for your review. The cleaning must be spotless - every day. Our apologies for that. The relations hotel and restaurant is something we will consider for the near future.

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Anette JAMIE Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday!
Absolutely excellent as it’s whole! The hotel was doing some refurbishing at the same time, but this did not affect the comfort massively at all. We were gifted with a lovely room; and was provided with everything we needed. If there was a fault (there was a fidgety part in the shower), that was looked into quickly. Breakfast was pretty small but tasty so absolutely no complaints there. Staff was very friendly - everyone speaks great English too if needed. Not to forget the location - brilliant for exploring Södermalm. Many thanks for having us; we shall definitely visit again! Tusen tack!
Stayed 4 nights in Feb 2023
Response from Mårten/Hotel Point on 1 Mar 2023
Thank you for your nice review. Welcome back to us whenever in Stockholm

10/10 Excellent

olof, Steenkerque

Liked: Cleanliness, amenities, property conditions & facilities
Location and calmness.
Response from Mårten/Hotel Point on 8 Dec 2022
Thank you for a nice review. Welcome back.

8/10 Good

Nicola

Stayed 1 night in Aug 2022
Response from Mårten/Hotel Point on 9 Sept 2022
Thank you for a nice review. Welcome back to us whenever in Stockholm.

8/10 Good

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a 3-day stay
Good location. Lots of options to eat, Coop supermarket 50 m away. 6-7 minutes to metro. Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2022
Response from Mårten/Hotel Point on 9 Sept 2022
Thank you for a nice review. Welcome back to us whenever in Stockholm.

8/10 Good

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in this hotel twice, and the critical part of doing so is, be sure your room has a window. It's a perfectly nice hotel, but there are no thermostats and no way to control the temperature in your room... and your room becomes a furnace, even in the chilliest weather, if you don't have a window. Zero ventilation except for a blower that fills your room with air of some random temperature, and makes loud noise doing it. No exhaust fan in bathrooms, no flow-thru even if you prop open your door and put a fan in the doorway for hours. Otherwise the hotel's fine and the area is nice too, only a longish walk to Gamla Stan. Has a nice breakfast in the pizzeria.
Stayed 2 nights in Jul 2022
Response from Mårten/Hotel Point on 6 Jul 2022
Thank you for sharing your opinion. There are some issues with the rooms without window. Welcome back to a room with window.

6/10 Okay

TERENCE

Travelled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2022
Response from Mårten/Hotel Point on 11 May 2022
Thank you for your review. Welcome back.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 2 nights in Oct 2021
Response from Mårten/Hotel Point on 20 Oct 2021
Tack för din recension. Vi jobbar ständigt på att förbättra oss. Välkommen åter.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but hotel is not well taken care off. The room and bathroom were worn down, with loads of marks on the walls and floors. Nail polish all over the bathroom floor and parts of the ceiling in the room falling. Room was also not super clean and the breakfast was very simple in comparison to Swedish standards. Restaurant also not clean.
Stayed 1 night in Aug 2021
Response from Mårten/Hotel Point on 21 Sept 2021
Thank you for your review. Our apologies for not be up to your standards. However, it will soon be much better.

4/10 Poor

Ahmad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Jul 2021
Response from Mårten/Hotel Point on 4 Aug 2021
Thank you for your review.

6/10 Okay

Katarina, Örebro

Business traveller
Liked: Cleanliness
Ok for the price, very cheap. Fine for one night.
Stayed 1 night in Dec 2020
Response from Mårten/Hotel Point on 9 Dec 2020
Thank you for your review. Welcome back.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020
Response from Mårten/Hotel Point on 1 Dec 2020
Tack för en fin recension. Välkommen åter.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Decent room, below average breakfast.
Stayed 1 night in Oct 2020
Response from Mårten/Hotel Point on 20 Oct 2020
Thank you for your review. Sorry about the breakfast, but as a small hotel it´s not possible to have a large variety.

8/10 Good

philip

Travelled with group
Liked: Staff & service, property conditions & facilities
Small room but not bad.
Room with lack of space
Stayed 4 nights in Mar 2020
Response from Mårten/Front desk on 10 Mar 2020
Thank you for a nice review. Welcome back.

8/10 Good

Alyson, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location filled with Swedish flavor. Breakfast provided a wide variety of tasty items. Rooms and bathrooms were small but everything worked well.
Stayed 3 nights in Feb 2020
Response from Marten/Front desk on 3 Mar 2020
Thank you for a very nice review. Welcome back.

6/10 Okay

Peder

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Ros, Swindon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and area was where I needed to be, staff Helpful
Stayed 3 nights in Jan 2020
Response from Mårten/Front desk on 4 Feb 2020
Thank you for a nice review. Welcome back whenever in Stockholm.

10/10 Excellent

stewe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Mårten/Front desk on 15 Jan 2020
Vi tackar så mycket.

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020
Response from Marten/Front desk on 14 Jan 2020
Thank you for your review.

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mårten/Front desk on 16 Jan 2020
Tack för en fin recension. Välkommen åter.

6/10 Okay

Amr

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean & very neglected rooms
Very poor rooms - not clean. When we arrived and went inside our allocated room, there were an opened can on the desc, several open & half emptied bottles of water in different places in the room, a half emptied bottle of coca cola randomly on the floor near the bed. When I went back to enquire about it I was given a different (bigger) room & an apology. The new room next door seemed clean but looking closer, the bed sheets had several hairs on them and inside the bed. They were also badly stained and so was the mattress & the sofa. More hairs on other surfaces of the room, and stains on the floor - above all, a very neglected dirty room, definitly do not recommend. Breakfast wasn't as amazing as reviews say, but pizzas were delicious.
Stayed 1 night in Dec 2019
Response from Marten/Front desk on 20 Dec 2019
No, that doesn´t look very good. Shame on ourselves. Our apologies!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Most staff were kind and helpful, especially Milson.
Stayed 5 nights in Sep 2019
Response from Marten/Front desk on 21 Nov 2019
Thank you for your nice review. We will tell Milson.

8/10 Good

richard

Travelled with group
Liked: Staff & service, room comfort
Simple and easy hotel to use in a good location. Small single rooms, but well laid out. Decent spread at breakfast. Overall decent value if you want to be in Sofo
Stayed 3 nights in Sep 2019
Response from Marten/Front desk on 2 Oct 2019
Thank you very much for your review. Welcome back!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Mårten/Front desk on 18 Sept 2019
Thank you very much!

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
two nights sleep.
Good restaurant, excellent service, great breakfast, very minimalist room barely acceptable.
Stayed 2 nights in Sep 2019
Response from Marten/Front desk on 17 Sept 2019
Thank you for your review. Yes, some of our rooms are quite small.

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019
Response from Mårten/Front desk on 11 Sept 2019
Tack.

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019
Response from Mårten/Front desk on 12 Sept 2019
Tack för din recension. Välkommen åter.

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from Marten/Front desk on 3 Sept 2019
Thank you for a nice review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has everything you need but the room was stifling hot
Stayed 4 nights in Aug 2019
Response from Marten/Front desk on 31 Aug 2019
Thank you for your review. Swedish buldings are not made for heat and it is not common with air conditioninng.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at Hotel Point are small but this didn't bother us at all as it had everything we needed. The room was clean, modern looking and the location was great. The breakfast was terrific and we would stay here again.
Stayed 1 night in Aug 2019
Response from Marten/Front desk on 3 Sept 2019
Thank you for your nice review. Welcome back to us whenever in Stoockholm.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Marten/Front desk on 27 Jul 2019
Thank you very much! Welcome back whenever in Stockholm.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Early check in allowed after over night train which we appreciated, easy to get to on subway, nice area, lots of eats, supermarkets. Very friendly staff and helpful, beautiful pizza at night for dinner with a refreshing beer. Highly recommend it
Stayed 1 night in Jun 2019
Response from Mårten/Front desk on 18 Jun 2019
Thank you very much for a nice review. Welcome back!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in May 2019
Response from Mårten/Front desk on 7 Jun 2019
Tack för ditt omdöme. Välkommen åter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from Mårten/Front desk on 28 May 2019
Thank you for a nice review. Welcome back!

8/10 Good

Omar Hamed

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Mårten/Front desk on 28 May 2019
Thank you for your review. You are welcome back to us whenever in Stockholm.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, the dining room and the breakfasts. Did not like the lack of control for the air conditioning.
Stayed 7 nights in May 2019
Response from Marten/Front desk on 23 May 2019
Thank you for your review. Unfortunately air conditioning is not very common in Swedish hotels - or in Swedish homes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2019
Response from Mårten/front desk on 6 Apr 2019
Thank you.

10/10 Excellent

soumik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very friendly
One of the friendliest places i have stayed ever and i have been to atleast 14 countries.location very good
Stayed 2 nights in Mar 2019
Response from Marten/Front desk on 21 Mar 2019
Thank you for your very nice review. This makes us very happy. Welcome back next time in Stockholm.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location, like 15 min. walking to turistic center and many stores around. Good breakfast. They need to improve in cleaness (the little spoons for breakfast were dirty 2 days in a row). The room was poor, I could hear the neighbors.
Stayed 3 nights in Mar 2019
Response from Marten/Front desk on 13 Mar 2019
Thank you for your opinion. Of course the plates, spoons, knives etc should be spotlessly clean. We apologise for that. We also are working on making the rooms even better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Mårten/Front desk on 2 Apr 2019
Vi tackar och bockar.

8/10 Good

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Had a small room with no windows, but we were really there just to sleep. A little tight with our luggage but definitely manageable. Subway is close and easy to use. Staff were friendly. Breakfast was very good.
Stayed 1 night in Jan 2019
Response from Marten/Front desk on 31 Jan 2019
Thank you for your review. You are welcome back next time in Stockholm. Maybe a room with a window then?

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is good, no temperature control system , was pretty warm room that you can’t sleep, otherwise it was ok
Stayed 2 nights in Jan 2019
Response from Hotel desk on 11 Jan 2019
Thank you for choosing us for your stay. We have a 24/7 front desk, and would have been happy to provide you with a fan. Welcome back!