Nice hotel near Loch Ard but terrible restaurant
We stayed at the Macdonal Forest Hills hotel near Aberfoyle for 3 nights at the end of April 2017. Our experience of our stay was mixed.
- Friendly reception staff
- Excellent that fresh milk and ice are brought to the room free of charge. This was done promptly each time requested
- Very spacious feature double room with view of Loch Ard and balcony
- Good pool and jacuzzi, steam room, sauna etc
- The restaurant. This is supposed to be a AA Rosette winning restaurant so we decided to treat ourselves to a meal there on our first night. The prices were high but we thought the food would be absolutely delicious. I ordered the hake which was ok, however, my partner ordered the chicken supreme which was appalling! Chicken supreme is typically in a creamy sauce with bacon pieces. What he was served was basically a piece of chicken on a plate, with no seasoning, flavouring or sauce whatsoever. It was served with 4 tasteless chips and some seaweed that also tasted of nothing. It cost £17. I have never tasted such a bland dish, and could not believe this would be served up in a restaurant that is supposed to be a very high standard. Clearly standards have slipped since the award was given, and the quality has not been maintained in order to be worthy of a AA Rosette status. I informed the hotel of our very poor experience at the restaurant.
Housekeeping poor: room not serviced until around 4pm when we then wanted to be in our room.