Ratings based on 116 Verified Reviews

3.5 out of 5
63% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Connecticut

Posted 10-May-2017
Mattress was very uncomfortable. Room was a very nice size. Bar staff was very friendly and helpful. Only able to walk through castle for a brief moment due to a wedding. Was looking for a cozier experience.
2 out of 5
by A verified traveller

Posted 08-May-2017
The restaurant and bar area is lovely, however the bedrooms are horrific. They don't match the rest of the hotel, they are dingy and old fashioned.
5 out of 5
Recommended
for Everyone
by A verified traveller from edinburgh

Fab birthday night at Airth castle

Posted 24-Apr-2017
Beautiful location, staff excellent service , lovely spa pity jacuzzi not working let it down but dinner and breakfast fantastic couldn't fault it would love to go back again x
2 out of 5
by A verified traveller from Glasgow

Disappointing

Posted 31-Mar-2017
Pros: Nothing
Cons: Soundproof it, replace the beaten up furniture. Supply tea/coffee/biscuits/sugar to go with the kettle, maybe put a room number on the door, (missing)
Location: Middle of nowhere
Booked in, left about 30 minutes later. Apparently this is not enough of a review for Expedia, they won't let me leave the page until I write more of a review so is this better Expedia? I won't be using you again, can I leave the page now? lets see ...
3 out of 5
by A verified traveller

Shabby Rooms

Posted 08-Mar-2017
Pros: Spa
Cons: Rooms
We will not return to this hotel as the rooms were very shabby and spoiled our overnight stay. Very dissapointing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful setting

Posted 01-Mar-2017
Mixed experience, food excellent first night, not so good 2nd also due to very young inexperienced staff on duty. Breakfast cold 2nd day. Reception staff were excellent and very helpful. The bedroom was clean but disappointing although it was tastefully done up the bathroom was Not! Wood along the bottom of the door and bath splintering. We had 2 rooms and in one the lights were not working- couldn't read a book. I did mention this along with the broken light on the stairs however only the later was fixed, but thankfully not good walking down a stair with poor lighting and a black carpet ( maybe not your best choice) Would I go back? Probably if there was an offer on, for redemption purposes.
5 out of 5
by Mrs Maureen

Stunning stunning stunning

Posted 26-Feb-2017 on Hotels
HAD A GREAT TIME . WEATHER WAS NOT GREAT BUT HAD SOME TIME USING LEISURE FACILITIES..HAD A MEAL IN THE RESTAURANT ..BEAUTIFUL ..RESTAURANT WAS A WEE BIT CHILLY WHEN WE ENTERED BUT MANAGER PUT HEATERS NEAR TO WHERE WE SAT..
5 out of 5
Recommended
for Everyone
by A verified traveller

Stop off point.

Posted 20-Feb-2017
Excellent experience for the price we paid, we ate in the restaurant and the food was fabulous, lovely nights sleep and breakfast was excellent. Why all the harsh reviews? The hotel was totally comfortable and staff very welcoming to our family and Rex our dog!!!! Wish it was closer to where we lived!!!!
3 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Beautiful for a wedding

Posted 20-Feb-2017
We had a lovely day at airth castle The ceremony room was beautiful. excellent food was served after the speeches. Everyone was served their food very efficiently & was pipeing hot Our room let the hotel down badly. The furniture was very dated and damaged. Not at all what wee expected a very dull dark room & dark badly damaged furniture. The curtains had seen better days the pellet was just a bit of different material stappled to the wood. The bathroom was clean but had a shaky toilet sèat. & a few chips in the bath. We would only go to a wedding there if we were guaranteed to get a better room😕😕
1 out of 5
by A verified traveller from b

Extremely poor customer service

Posted 19-Feb-2017
Having been at a wedding here two years ago and had fab experience decided to repeat- this time was horrific experience. Spent time chasing staff for simple jobs especially in the restaurant- customer service exceedingly poor during and after trip- will not be returning to this hotel any time soon if at all in the future. Disappointed is an understatement!!