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Reviews of Country Inn & Suites by Radisson, Stevens Point, WI

2.5 out of 5
Country Inn & Suites by Radisson, Stevens Point, WI
301 Division Street N, Stevens Point, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 438 reviews" "
Rating 8 - Good. 140 out of 438 reviews" "
Rating 6 - Okay. 42 out of 438 reviews" "
Rating 4 - Poor. 18 out of 438 reviews" "
Rating 2 - Terrible. 12 out of 438 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a UWSP event and this hotel was a perfect location! Clean, safe, attentive staff, comfortable. We frequently stay at Country Inns and had just stayed at one in another state and that experience paled in comparison to this one. The breakfast at this location was immaculate, organized and very good (and I’m picky about breakfast). Will definitely stay at this location again!
Stayed 1 night in Mar 2024
Response from Tina on 9 Apr 2024
Thank you for your very kind review of our hotel and its services. We are happy to hear that you had an enjoyable stay with us. We look forward to your future visits!Warm Regards,Tina V.

10/10 Excellent

Katherine

Travelled with partner
Comfortable nice stay.
Stayed 2 nights in Mar 2024
Response from Tina on 1 Apr 2024
Thank for your very kind review of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope that you are able to come and see us again soon!Warm Regards,Tina V.

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. The rooms were nice and comfortable. The only thing is some outlets did not work at all, partial outlets worked and in this day and age with computers, mobile devices, etc. those should all work properly
Stayed 2 nights in Feb 2024
Response from Tina on 26 Feb 2024
Thank you for taking the time to post your review of our hotel and its services on this website. My apologies for some of the outlets not working in your room. From these reviews we get helpful hints on how to improve on our hotel and its services. Thank you, once again, for your feedback!Sincerely,Tina V.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tina on 22 Jan 2024
Thank you for your very kind rating of our hotel and its services on this website. We appreciate your positive feedback. We hope to see you again soon!Thank you!Tina V.

10/10 Excellent

Mainhia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay did us!
Stayed 1 night in Jan 2024
Response from Tina on 22 Jan 2024
Thank you for your nice star rating of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We look forward to your next visit!Warm Regards,Tina V.

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tina on 29 Dec 2023
Thank you for your very kind rating of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

4/10 Poor

Tom

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was close to where I needed to take care of my business so that was very convenient. The hot tub had sand in the bottom of it and the sidewalls were filthy with sludge and scum. It needs to be drained, cleaned, and renovated. The pillows were terrible. Some interest and investment needs to be put in to the pillows. For $110 per night I should have a good pillow on my bed. The comforter needs replacing as well. I may as well have just slept with a sheet. Not very comfortable.
Stayed 1 night in Dec 2023
Response from Tina on 23 Dec 2023
Thank you for taking the time to post your review of our hotel and its services. My apologies for your experience at our hotel. We will definitively be looking in to rectifying these issues.Sincerely,Tina V.

10/10 Excellent

Karla

Travelled with family
T
Stayed 1 night in Dec 2023
Response from Tina on 21 Dec 2023
Thank you for taking the time to post your ranking of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in staff. Very inviting.
Stayed 1 night in Dec 2023
Response from Tina on 10 Dec 2023
Thank you for your very kind review of our hotel and its services. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Kind Regards,Tina V.

8/10 Good

Timothy

Liked: Staff & service
.
Stayed 1 night in Oct 2023
Response from Tina on 8 Dec 2023
Thank you for posting your star rating of our hotel and its services on this website. We are happy to hear that you had a pleasant stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Saundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tina on 5 Dec 2023
Thank you for taking the time to post your rating of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Kind Regards,Tina V.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2023
Response from Tina on 20 Nov 2023
Thank you for taking the time to post your star rating of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convinient for my trip. Good food was close. Easy to get to my event.
Stayed 2 nights in Oct 2023
Response from Tina on 6 Nov 2023
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

8/10 Good

Lars

Stayed 3 nights in Oct 2023
Response from Tina on 5 Dec 2023
We are happy to hear that you had a pleasant stay with us. We hope to see you again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

10/10 Excellent

Darcy C

Stayed 1 night in Oct 2023
Response from Tina on 20 Nov 2023
Thank you for your very kind rating of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Jakub

Stayed 1 night in Oct 2023
Response from Tina on 18 Oct 2023
Thank you for taking the time post your very positive review of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Kind Regards,Tina V.

10/10 Excellent

Teresa

Stayed 1 night in Oct 2023
Response from Tina on 17 Oct 2023
Thank you for taking the time to post your very kind rating of our hotel and its services on this website. We appreciate your very positive feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Tina on 13 Oct 2023
Thank you for taking the time to post your review of our hotel and its services on this website. From reviews, such as these, we glean information on how to improve on our hotel and its services. Sincerely,Tina V.

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very few pleasant staff and is well maintained.
Stayed 1 night in Oct 2023
Response from Tina on 6 Oct 2023
Thank you for your kind review of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Phouang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great choice for my family and I while we were attending my cousin’s wedding in Rapids. The room was spaces, clean, the location was near a highway, golf course as well as a walking trail. The staff was helpful and friendly. I appreciate the outdoor seatings. We would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from Tina on 3 Oct 2023
Thank you for your very kind review of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope that you are able to come and see us again soon!Warm Regards,Tina V.

2/10 Terrible

Christopher

Business traveller
Disliked: Staff & service
Wi fi did but work Complete inconvenience as this was a work trip Front desk person won’t do anythjng since we acquired through 3rd party
Stayed 1 night in Oct 2023
Response from Tina on 3 Oct 2023
Thank you for providing us with your feedback. Our apologies for the WIFI being out during your recent stay with us, as one of our providers was having issues. We are able to offer you Choice Privilege's points if you are Choice Privileges member. Unfortunately, we are not able to discount Third party reservations. Again, my apologies for your experience at our hotel.Sincerely,Tina V.

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Tina on 6 Nov 2023
Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We are so happy to hear that you enjoyed your time at our hotel. We look forward to seeing you again soon!Kind Regards,Tina V.

10/10 Excellent

MARLENE, APPLE VALLEY

Stayed 1 night in Sep 2023
Response from Tina on 6 Nov 2023
Thank you for your very kind ranking of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The promise of a clean room with comfortable bed and spotless functional bathroom as well as pool and hot tub working as expected was exactly what was expected and what was delivered
Stayed 1 night in Sep 2023
Response from Tina on 25 Sept 2023
Thank you for taking the time to post your review of our hotel and its services on this website. We are happy to hear that you had an enjoyable stay with us. We hope that you will come and see us again when your travels bring you back to the Stevens Point area!Kind Regards,Tina V.

10/10 Excellent

Richard

Very nice property!
Stayed 1 night in Sep 2023
Response from Tina on 25 Sept 2023
Thank you for your very kind feedback. We are happy to hear that you enjoyed your stay with us. We hope that will come and see us again soon!Warm Regards,Tina V.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2023
Response from Tina on 6 Nov 2023
Thank you for your very positive ranking of our hotel and its services on this website. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!Kind Regards,Tina V.

8/10 Good

Stacie

Stayed 1 night in Sep 2023
Response from Tina on 19 Sept 2023
Thank you for taking the time to post your ranking of our hotel and its services on this website. We are happy to hear that you had a pleasant stay with us. We hope to see you again soon!Kind Regards,Tina V.

10/10 Excellent

Patti

Rooms are very nice. Towels could be a little more plush. Breakfast was good. Employees were Towels could be a little more plush. Breakfast was good. Employees were great.
Stayed 1 night in Sep 2023
Response from Tina on 13 Sept 2023
Thank you for your very kind review. We are happy to see that you had an enjoyable stay with us. I will pass your compliments off to the rest of my staff. We hope that you are able to come and see us again soon!Warm Regards,Tina V.

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I checked in until I was ready to leave, everything was just right. I loved that I had windows that I could open to allow fresh air in. I was quite satisfied!
Stayed 2 nights in Aug 2023
Response from Tina on 11 Sept 2023
Thank you for your very kind review. We are so happy to hear that you had a very enjoyable stay with us. We hope that you will come and see us again soon!Kind Regards,Tina V.

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here twice a year on our way to the U.P. We love the welcoming, helpful staff, the rooms, the walking trails nearby and the Hill Top restaurant! We can't praise The Country Inn and Suites in Stevens Point enough.
Stayed 1 night in Sep 2023
Response from Tina on 8 Sept 2023
Thank you for your very kind review. We are so happy to hear that you enjoyed your stay with us. We look forward to your next visit!Warm Regards,Tina V.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tina on 6 Sept 2023
Thank you for your very kind review of your hotel and its services on this website. We are happy to hear that you had an enjoyable stay with us. We hope you will come and see us again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It was a short stay but would definitely consider coming back.
Stayed 1 night in Aug 2023
Response from Tina on 5 Sept 2023
Thank you for your feedback! We are happy to hear you had a pleasant stay with us. We hope to see you when again, when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

8/10 Good

Lon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tina on 28 Aug 2023
Thank you for taking the time to post your review of our hotel and its services on this website. We are happy to hear that you had an enjoyable stay with us. We hope to see you again soon!Warm Regards,Tina V.

8/10 Good

Mark A.

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, but i wish they were upfront about charging $50 for my cat. I didn’t mind paying but i never saw anything about that charge when making the reservation.
Stayed 2 nights in Aug 2023
Response from Tina on 5 Sept 2023
Thank you for posting your review of our hotel and its services on this website. My apologies for the confusion about out pet policy. It is on hotel website, as well as when reservations are made, if a pet is mentioned, we do generally inform our guests that we do have a 50.00 cleaning fee, for pets that stay in our guest rooms. Thank you again for your feedback.Sincerely,Tina V.

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tina on 25 Jul 2023
Thank you for your very kind rating of our hotel and its services. We are so happy to hear that you enjoyed your stay with us! We hope that you are able to come and see us again soon!Warm Regards,Tina V.

8/10 Good

Morgan

Stayed 1 night in Jul 2023
Response from Tina on 24 Jul 2023
Thank you for providing us with your feedback regarding your recent stay with us. We are happy to hear that you had a pleasant stay with us. We hope that you are able to come and see us when your travels bring you back to the Stevens Point area!Kind Regards,Tina V.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and nice.
Stayed 1 night in Jul 2023
Response from Tina on 24 Jul 2023
Thank you for taking the time to post your review of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Tina on 9 Jul 2023
Thank you for your very kind rating of our hotel and its services on this website. We appreciate your positive feedback. We hope that we will see you again, when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get rid of the styrofoam!
We stayed in a Country Inn and Suites in Mankato two weeks ago and the breakfast items wee served with ceramic bowls and plates and real silverware. We are disturbed that the Stevens Point location continues to use styrofoam and plastictic - SO BAD for the environment!
Stayed 1 night in Jun 2023
Response from Tina on 26 Jun 2023
Thank you for taking the time to post your review of our hotel and its services on this website. From these reviews we helpful hints and suggestions on how to improve on our hotel and its services.Sincerely,Tina V.

8/10 Good

Stephanie, Iowa City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious and lots of options. Love the closeness to the interstate. Easy check-in and check-out. The only negative comment is that morning cleaning staff were so loud it woke us up. We were out so late due to an athletic tournament it would have been nice to have been able to sleep in before one more game and a 5.5 hour drive home. It was like they completely forgot people were sleeping at 8:30AM that they were basically yelling about what room checked out and why someone wanted to clean instead of sitting at the front desk. Lastly, I would definitely consider purchasing outlets on the lights for the nightstand. It’s been a long time since I’ve had to literally look for an outlet to charge devices. I ended up having to pull out the nightstand and disconnect the light. Would potentially stay again but the above mentioned was pretty inconvenient considering $211/ night.
Stayed 2 nights in Jun 2023
Response from Tina V. on 21 Jun 2023
Thank you for taking the time to post your review of our hotel and its services on this website. My apologies for your being awakened by our morning housekeeping staff. We will definitely be speaking with our staff about being more quiet around guest rooms.Sincerely,Tina V.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there five nights enough time to get a feel that it was a good place to stay. Mostly clean with friendly and welcoming staff. Spa tepid and disappointing. Coffee always hot, good, and ready. Parking lot strewn with trash. Cleaning available as asked. Room right size for two of us. No issues with room. Television service slow and at times only a few channels. We were not there for TV. Most important, all things the same we will stay again next time, again, for the next family gathering, holididay, graduation. Place works for us.
Stayed 5 nights in May 2023
Response from Tina on 2 Jun 2023
Thank you for taking the time to post your review of our hotel and its services on this website. We are happy to hear that you had a pleasant stay with us. My apologies for our not getting to the trash in the parking lot to have that cleared quickly. We look forward to seeing you again soon!Warm Regards,Tina V.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Great stay Great hotel and staff,
Stayed 2 nights in May 2023
Response from Tina on 23 May 2023
Thank you for your very kind review of our hotel and its services on this website. We are happy to hear that you had an enjoyable stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tina on 22 May 2023
Thank you for taking the time to post your ranking of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope that you are able to come and see us again soon!Warm Regards,Tina V.

6/10 Okay

Larisa

Travelled with family
Disliked: Cleanliness
Not happy…
I was supposed to have a king room with a pull out couch and jetted tub. There wasn’t a jetted tub. The pullout sofa was very uncomfortable. We had to close it up because the sofa itself was “better” than the pullout bed. There weren’t extra pillows for that so we had to share the flimsy pillows. It wasn’t very clean. Like the cleaning person passes a dirty towel over everything. BTW, the phone should be thrown away, is disgusting! I can’t believe how dirty it is. Also, the bed sheets had a strong chemical smell. It hurted my nose so bad i couldn’t sleep. Everything is so outdated and dirty… The only good thing was the lady serving the breakfast in the morning. She was very friendly and welcoming. She had everything clean and stalked.
Stayed 1 night in Apr 2023
Response from Tina on 23 Apr 2023
Thank you for taking the time to provide us with your feedback. My apologies for your experience at our hotel. We will definitely be working to correct these issues for further guest stays.Sincerely,Tina V.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice relaxing time
Stayed 2 nights in Mar 2023
Response from Tina on 30 Mar 2023
Thank your for your review. We are delighted to hear that you enjoyed your stay at our hotel. We hope that you will come and see us again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Smells good in here!
Stayed 1 night in Mar 2023
Response from Tina on 30 Mar 2023
Thank you for taking the time to post your review of our hotel, and its service on this website. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!Warm Regards,Tina V.

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely beautiful inside. I couldn't believe how nice of a hotel this was for how cheap it was. The pool changes color and it looks so cool! The hot tub was actually hot as well! So the pool/hot tub area is perfect for the family. The staff was very friendly and accommodating throughout my stay. The rooms and entire building for that matter were very clean. If you're looking to stay in WI Rapids I highly recommend this hotel. You will not be disappointed. This will be the hotel I use for future trips. They have nice outdoor areas as well that I look forward to enjoying in the warmer months.
Stayed 1 night in Mar 2023
Response from Tina on 24 Mar 2023
Thank you so much for your very kind feedback. We are so happy to hear that you had a very enjoyable stay with us. We hope that you will be able to come and see us again when your travels bring you back to the Stevens Point area!Warm Regards,Tina V.

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Tina on 13 Feb 2023
Thank you for taking the time to post your ranking of our hotel on this website. We are happy to hear that you enjoyed your stay. We hope we will come and see us again when your travels bring you back to the Stevens Point area!Kind Regards,Tina V.

10/10 Excellent

Rae

Stayed 1 night in Feb 2023
Response from Tina on 13 Feb 2023
Thank you for taking the time to post your rating of our hotel and its services on this website. We are so happy to hear that you enjoyed your stay with us. We hope that you are able to come and see us again soon!Warm Regards,Tina V.

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2023
Response from Tina on 13 Mar 2023
Thank you for your very kind rating of our hotel and its services on this website. We appreciate your feedback. We hope that you are able to come and see us again soon!Warm Regards,Tina V.