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"I was initially happy with this hotel because it was a good price and breakfast was included. The facilities were good for what we needed. However, I think it is not ideal that the reception is not open in the evening or that you can't contact anybody unless in very urgent cases. My daughter was sick and if I had been anywhere else, I would've been able to get new bedding and towels straight away. Also, it was very hot in the room and there is no air-conditioning, not even a fan. I can't imagine what it would be like to stay in the height of summer. We left 1 night early mostly to make an early flight in Basel but also to enjoy a cooler stay elsewhere. "

"Very friendly, super clean, comfortable!"

"Very welcoming and helpful staff! "

"Friendly and attentive staff."

"small room,the description was misleading, as per nearness to Europa park was misleading"

"The hotel doesn’t tidy your room each day, instead every other day. We asked, they said they would, they didn’t. This is also a really busy hotel and very noisy where our room was overlooking the vehicle drop off. It also means that breakfast is a scrum, so get there early. The parking is really expensive. We parked on road for a fraction of the cost. "

"Staff was very helpful and guided us to many scenic parts of the city"

"Great budget hotel with everything you need - maybe one great addition would be a kettle in the room. The tram link (tram number 3) to the centre of city was just outside the hotel . Maybe one improvement would be the check-in after 10pm for people who had already booked online . Would have better if you could of given guest data at the online booking stage instead of the small screen entrance hall. "

"Breakfast soread comoensate for everything the hitel is lacking"