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The hotel was clean and convenient, we would stay there again.
Colleen
Stayed 2 nights in Mar 2024
Response from Tolly Sunderland on 25 Mar 2024
Thank you, Colleen! We appreciate your feedback and look forward to welcoming you on your next visit Happy Valley!
4/10 Poor
Scott
23 Mar 2024
Liked: Staff & service
Scott
Response from Tolly Sunderland on 24 Mar 2024
Dear Scott,Thank you for taking the time to review your stay. I am so sorry that you are having an unpleasant experience. Please know that you are a valued guest and we are here to fix this for you. Please stop by the front desk so that we can help resolve any concerns. Thank you.
Easy check in. Breakfast could be a little better.
Chong
Stayed 1 night in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for staying with us! We appreciate your feedback and look forward to your next visit!
8/10 Good
Anne
Business traveller
28 Jan 2024
Liked: Cleanliness, staff & service, amenities
I was looking a basic clean comfortable and quiet place to stay and this was exactly that. The room had a fridge and a microwave which was great. The included breakfast was pretty minimal but ok and the Ihop was right across the parking lot.
Anne
Stayed 3 nights in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for staying with us We appreciate your feedback and look forward to your next visit.
This property really needs to be updated. Fixtures were dirty and old, carpet was worn, just generally looks old and worn down. Considering the price I paid l, I would have expected that the conditions were nicer.
Siddharth
Stayed 2 nights in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for taking the time to share comments on your recent stay. Feedback such as yours allows us an opportunity to improve our daily service.
Booked an accessible room got a regular room. My wife has a bad leg and cannot get in a tub. The person at the front desk said they have no accessible rooms but their website has them listed.
Not happy with this stay.
Joe
Stayed 1 night in Dec 2023
Response from Tolly Sunderland on 29 Jan 2024
Thank you for taking the time to share comments on your stay.
We were very happy with the location and the room/bathroom size. The bed was very comfortable. The only negative was the old carpeting. Would be great if the flooring would be changed to luxury vinyl flooring.
We plan to revisit the hotel bc the positives definitely outweigh the flooring. I would recommend this hotel.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Tolly Sunderland on 21 Dec 2023
Thank you for taking the time to share comments on your recent stay at Super 8 by Wyndham State College. We appreciate you sharing our strengths as well as provide us areas of opportunity. Your feedback has helped us in our mission to improve our daily service. Again, thank you for sharing. We appreciate you!
Please accept my sincere apology for your stay. We appreciate you sharing our strengths as well as provide areas of opportunity. Your feedback will aid in our mission to improve our daily service. We look forward to your next stay and making things right for you. Thank you.
The staff was absolutely amazing. The property was horrible. Got to the hotel and didn’t have the space or couch represented in the pictures. Room smelled HORRIBLE with significant smoke residue from prior visitors. Staff said they would switch our room without a problem. In the time staff member returned - the hotel was ‘fully occupied’? The did ‘allow’ us to rent a cot free of charge saving an additional $10 fare. We paid well over $500 per night for two (2) nights totaling just over $1300 (plus fees and taxes) for the weekend. Stay was so bad, we decided to leave after night number one (1) and drive the six hours home. Fully understand supply and demand of 110K coming to the area. Your property was our last resort and a decision we will NEVER MAKE again.
Joshua
Stayed 2 nights in Nov 2023
Response from Tolly Sunderland on 13 Nov 2023
Please accept my sincere apology for your recent experience.
10/10 Excellent
Darren
12 Nov 2023
Darren
Stayed 2 nights in Nov 2023
Response from Tolly Sunderland on 13 Nov 2023
Thank you for staying with us We appreciate your feedback and look forward to your next visit!