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Rating 10 - Excellent. 388 out of 1001 reviews" "
10 - Excellent
388
Rating 8 - Good. 371 out of 1001 reviews" "
8 - Good
371
Rating 6 - Okay. 140 out of 1001 reviews" "
6 - Okay
140
Rating 4 - Poor. 74 out of 1001 reviews" "
4 - Poor
74
Rating 2 - Terrible. 28 out of 1001 reviews" "
2 - Terrible
28
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Jeff
Travelled with family
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
Just a bit outdated decor. Very clean though
Jeff
Stayed 3 nights in Apr 2024
Response from Tolly Sunderland on 22 Apr 2024
Thank you for taking the time to share comments on your recent stay! We appreciate your feedback and look forward to your next visit!
Facilities exceeded my expectations in regards to cleanliness and how quiet it is.
Kristina
Stayed 1 night in Apr 2024
Response from Tolly Sunderland on 17 Apr 2024
Thank you for sharing comments on your recent stay at Super 8 by Wyndham State College. We are delighted to hear from you and to learn about your experience! Nothing brings us greater satisfaction than to hear positive praise from our wonderful guests. I will be sure to share your feedback with our entire team. We look forward to welcoming you on your next adventure to Happy Valley!
Staff was nice, check in/out was easy. Hotel was very clean, although outdated. I was quite concerned that the back doors were not locked at any point during the day or night. This is very unsafe. They need to install a cord reader at these doors to ensure the safety of the guests. I’ve never been to a hotel the last 30 years that left doors unlocked like this. Hopefully it won’t take a crime for the this safety step to be taken. I will likely avoid this hotel in the future because of this lack of safety/security.
Stephanie
Stayed 2 nights in Apr 2024
Response from Tolly Sunderland on 8 Apr 2024
Thank you for staying with us. We appreciate you sharing our strengths as well as provide us areas of opportunity. Your feedback will aid in our mission to improve our daily service. Again, thank you for sharing We appreciate you.
6/10 Okay
Marissa
Travelled with group
7 Apr 2024
Disliked: Property conditions & facilities
The beds were small for a double bed room prob a full size not a queen.The pillows were also small and cheep also out key didn’t work.
Marissa
Stayed 2 nights in Apr 2024
Response from Tolly Sunderland on 8 Apr 2024
Thank you for staying with us. We appreciate your feedback.
The hotel was clean and convenient, we would stay there again.
Colleen
Stayed 2 nights in Mar 2024
Response from Tolly Sunderland on 25 Mar 2024
Thank you, Colleen! We appreciate your feedback and look forward to welcoming you on your next visit Happy Valley!
4/10 Poor
Scott
23 Mar 2024
Liked: Staff & service
Scott
Response from Tolly Sunderland on 24 Mar 2024
Dear Scott,Thank you for taking the time to review your stay. I am so sorry that you are having an unpleasant experience. Please know that you are a valued guest and we are here to fix this for you. Please stop by the front desk so that we can help resolve any concerns. Thank you.
Easy check in. Breakfast could be a little better.
Chong
Stayed 1 night in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for staying with us! We appreciate your feedback and look forward to your next visit!
8/10 Good
Anne
Business traveller
28 Jan 2024
Liked: Cleanliness, staff & service, amenities
I was looking a basic clean comfortable and quiet place to stay and this was exactly that. The room had a fridge and a microwave which was great. The included breakfast was pretty minimal but ok and the Ihop was right across the parking lot.
Anne
Stayed 3 nights in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for staying with us We appreciate your feedback and look forward to your next visit.
This property really needs to be updated. Fixtures were dirty and old, carpet was worn, just generally looks old and worn down. Considering the price I paid l, I would have expected that the conditions were nicer.
Siddharth
Stayed 2 nights in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for taking the time to share comments on your recent stay. Feedback such as yours allows us an opportunity to improve our daily service.
Stay was great - it snowed a lot and the staff were great in clearing the sidewalks and parking lot.
Room and breakfast were great.
Bathroom a bit dated but clean.
Margaret
Stayed 1 night in Jan 2024
Response from Tolly Sunderland on 29 Jan 2024
Thank you for staying with us We appreciate you!
6/10 Okay
andriy
7 Jan 2024
andriy
Response from Tolly Sunderland on 11 Feb 2024
We appreciate your feedback and look forward to your next stay.
Booked an accessible room got a regular room. My wife has a bad leg and cannot get in a tub. The person at the front desk said they have no accessible rooms but their website has them listed.
Not happy with this stay.
Joe
Stayed 1 night in Dec 2023
Response from Tolly Sunderland on 29 Jan 2024
Thank you for taking the time to share comments on your stay.
We were very happy with the location and the room/bathroom size. The bed was very comfortable. The only negative was the old carpeting. Would be great if the flooring would be changed to luxury vinyl flooring.
We plan to revisit the hotel bc the positives definitely outweigh the flooring. I would recommend this hotel.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Tolly Sunderland on 21 Dec 2023
Thank you for taking the time to share comments on your recent stay at Super 8 by Wyndham State College. We appreciate you sharing our strengths as well as provide us areas of opportunity. Your feedback has helped us in our mission to improve our daily service. Again, thank you for sharing. We appreciate you!