Ratings based on 1,163 Verified Reviews

4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Florida

Disappointment.

Posted 15-Aug-2017
Pros: Only location
Cons: When giving the worst room in the hotel at least provide significant discount. Designate ground floor room for breakfast. Upgrade dated décor.
Location: Location is great. Right next to "the clock".
Location of the hotel is probably the only good thing about it. I made a reservation months in advance, but got probably the worst room in the entire hotel - the one in the attic. Basically, you can't get out of bed on the left side without bumping your head on a large beam and definitely cannot stay straight by that side of bed. I almost had to crawl into bed every night. The room was spacious with a lot of furniture, but trying to navigate it making sure that I won't hit my head was very annoying. Besides that, there was a very strange smell in the room during the entire stay. It smelled like something got burned there and the smell went into everything. It made me feel very uncomfortable considering that this was the highest room in the building. Also, hotel is located in 3 different buildings and one has to cross uncovered yard (rain or shine) to go to the reception, one's room or breakfast room. The location of breakfast room was very strange - way down in the cellar, 30 steps deep by a narrow spiral staircase. It's not what one wants to do the first thing in the morning before and after meal. They could have easily designate spacious room on the ground floor where they have a restaurant open for lunch and dinner instead of pushing people into the cellar to have breakfast. Bottom line: this place is old, dated and uncomfortable in every way, unlike old, renovated and charming I stayed a week prior couple of streets away.
3 out of 5
by A verified traveller from Miami, Florida USA

NICE LOCATION BUT HOTEL TOO OLD

Posted 14-Aug-2017
Pros: Location
Cons: Fixing the shower head.
Location: Good location close to main old square ( 3 minutes walk )
I stayed 2 nights here with my wife during our vacation to Europe. The hotel location is excellent ( 3 minutes walk to the old square). Hotel is very old and needs renovation on the rooms. My shower head was broken so showering was a pain on the b... I contacted the front desk 2 times but it was never fix. When I went down to the reception to ask them for the 3 time about the shower head I was told I have to wait until Monday because the maintenance person was not on duty on weekends. ( Too bad for my because I was leaving on Sunday ) I paid too much for two nights which was a lot for this hotel. I would recommend staying somewhere else better for this price. Here are some tips for transportation Uber from Main train station 5 to 7 usd dollars ( 132 to 145 KC ) Uber from Hotel to BUD airport 22 usd dollars ( 470 KC ) Exchange your money at the bank where you will get the best exchange rate. AVOID EXCHANGE HOUSES specially the ones that charge comition.
Comment from Hotel Management
15-Aug-2017 by sales dep., Hotel Management
Thank you for staying with us, we are very sorry for any inconvenience during your stay. We’ll do our best to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveller from MONTREAL

hotel downtown old Prague

Posted 12-Aug-2017
Pros: style
Cons: noise
Location: very good
The hotel is near the central place of old Prague Hard to find but very Praha style You can walk to every best place We like to walk One thing a lot of drunkies yealling around all night till early morning = window close and air condition can fix the thing Very Praha style in architecture, location, historical, building organisation, furniture,......
Comment from Hotel Management
15-Aug-2017 by sales dep., Hotel Management
Thank you for staying with us, we apology for any inconvenience during your stay. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2017
Very helpful staff at a hotel right within walking distance of many things we wanted to see
5 out of 5
Recommended
for Everyone
by A verified traveller

Quaint hotel in old Prague

Posted 05-Aug-2017
The hotel was in close proximity of Prague sites. We were able to walk to most of the scenic sites in old pPrague.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Excellent location

Posted 26-Jul-2017
Pros: Location. Quirky.
Location: Walk to everything
Room with a view of a church. Great courtyard with restaurants Night life below but as soon as you closed triple glazed windows it was quiet.
Comment from Hotel Management
15-Aug-2017 by sales, Hotel Management
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveller from verona il

So close to the town center

Posted 22-Jul-2017
Pros: Nice rooms
Location: Right near the town center
We had a wonderful stay and the staff was excellent in helping with our needs. The hotel sent a service to pick us up at the airport which was excellent service to the door. There are steps to climb tho at this hotel. Breakfast was very good. A wonderful stay in Prague
5 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Comfort in Old Town Centre

Posted 13-Jul-2017
Pros: Location, friendly staff, comfortable room.
Cons: Strengthen wifi in the rooms.
Location: Amazing location for walking to all of Prague's sites.
We only stayed for one night but the hotel was perfect for what we needed. It's very close to the Old Town Square. You can easily tram/walk from the train station to the hotel. Room was comfortable. Staff were lovely. I easily walked with my 4 year old to the Charles Bridge and back. There was noise from a nearby bar at night time, but we were so tired it didn't matter so much. We couldn't pick up wifi in the room which was a bit frustrating when trying to finalise onward travel plans. Would definitely stay here again when in Prague, but would probably request a room on the inner courtyard next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jul-2017
An excellent hotel, in an ideal location, just behind the old town square and within walking distance of every major site. The personel was always available and very helpful. The breakfast buffet was excellent. The room gave onto a street with a night club so could be loud at times but there were double windows that helped with the noise and we had no problem sleeping at all. The room was spacious, with a sofa, a minibar, a television and a good sized bathroom. An excellent overall stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chester, VA

Great hotel with an excellent location

Posted 08-Jul-2017
Pros: The free breakfast was a great unexpected addition.
Location: Very close to the astronomical clock, good shopping and great restaurants.
Really enjoyed our stay at the Hotel Metamorphis. Our room was really comfortable with plenty of space and a great location. The staff at the front desk was excellent.