Stapleton Holidays from £294

I found the customer service prior to arrivss

A tastefully developed pub with ample rooms, stylish appearance and appealing atmosphere. Dinner was a little disappointing (had the buttermilk chicken burger) which felt as if it had been pre-prepared/defrosted and reheated. May have just been an unlucky experience as generally the food reviews are very good and the breakfast was truly excellent and very fresh. Husband's burger was good. Staff very pleasant. We had a waterside suite which looked over the cricket pitch at the back so was quiet. Used it as a base to start the Thames Path walk at its source near Kemble.

Hotel was ok clean and plenty of parking the breakfast was good but disappointing that we paid for a superior room which we got but this was an interconnected room and considering the description was sound proof rooms I can confirm they are not sound proof both nights we stayed the room next to us had very loud music playing and you could clearly hear the conversations in the room, the hotel was busy so i didn’t expect it to be silent but it was quite loud with doors banging. Our room was spacious with a good size bathroom and the mini fridge was stocked with Diet Pepsi and water. The pool was nice but again very busy. It’s a good location we visited the Cotswolds,Cheltenham and Gloucester quays.

The hotel was a 5/5. A positive experience all round. The cleanliness of the hotel was the best we have been to for a while. The staff were friendly and helpful. The pool and gym facilities with the stay were free of charge which was amazing to use. The location is great to get to and from the city centre by car. There is a £7 charge for parking overnight. The room is spacious, fan available when hot. Tea and coffee and milk in room plenty for 2 nights. Bathroom was very clean and modern. Very clean and modern hotel over all.