To have to wait for a whole hour to get a hamburger main course at dinner on Saturday night was really ridiculous for this supposed standard of hotel.
We were pleased to note a marked improvement in the quality of the cooked breakfasts since our overnight stay three weeks ago. The black puddings should be kept warm though.
I wish be cost of the shuttle was included in the fee. Our room had a lavatory which was not flushing properly, which was unfortunate..efficient desk staff, though the computers were out of service in the . Lobby area and the centre elevator was not operating.
Room ok only criticism one tea bag and biscuit each. We had dinner there ok but expensive and small portions. Breakfast would have preferred help yourself for coffee and cereal etc fry up ok but no beans. Location handy for Harlow which was what we wanted. Overall ok place to stay for short time.
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