Exterior

Reviews of J House Greenwich

4 out of 5
J House Greenwich
1114 E. Putnam Ave, Riverside, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1004 reviews" "
Rating 8 - Good. 223 out of 1004 reviews" "
Rating 6 - Okay. 66 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yoichiro

Liked: Cleanliness
I was looking for relaxed resort type, but it was a party style hotel.
Stayed 1 night in Mar 2024
Response from Janice on 12 Mar 2024
Dear Yoichiro, Thank you for choosing to stay \with us! We appreciate your business and welcome your feedback. Many thanks for your 4-star review! Please feel free to connect with me directly in the future and we can locate a quieter room for you. We look forward to welcoming you back again soon! Thank you Yoichiro! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful hotel. They have two restaurants,the hotel is very comfortable and they make your stay very special. Can’t wait to go back again.
Response from Janice on 11 Mar 2024
Dear Philip, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. We are thrilled you enjoyed your stay and had a pleasant experience and delighted you were comfortable and intend on returning. We certainly look forward to welcoming you back again very soon. Thank you Philip! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Janice on 26 Feb 2024
Dear Michael, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5-star rating! We are thrilled you had a pleasant experience overall and look forward to welcoming you back again soon. Thank you Michael! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

4/10 Poor

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Janice on 20 Feb 2024
Dear Marissa, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. I am sorry to learn that you did not enjoy your stay. I will try to connect with you further. Thank you Marissa -Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Roxanne

Stayed 1 night in Feb 2024
Response from Janice on 25 Mar 2024
Dear Roxanne,Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had an amazing experience and look forward to welcoming you back. With our sincerest gratitude! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and experience. We’ll be guests for life!
Stayed 1 night in Feb 2024
Response from Janice on 13 Feb 2024
Dear Daniel, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had a pleasant experience overall. We are thrilled you will be guests for life!! Warmest regards, Janice Perna -NicholasGM, The J House Greenwich

10/10 Excellent

Teresa

Stayed 1 night in Jan 2024
Response from Janice on 25 Mar 2024
Dear Teresa, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 star review! We are thrilled you had an amazing experience and look forward to your return. Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

8/10 Good

Randolph

Liked: Property conditions & facilities
Room not that great for this price
Stayed 1 night in Jan 2024
Response from Janice on 25 Jan 2024
Dear Randolph, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 4 out of 5 rating! I welcome the opportunity to chat with you further. I will connect with you soon. Thank you - Warmest regards,Janice Perna-NicholasGM, The J House Greenwich

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spoke on phone with an employee. He hung up on me was very rude. I spend a lot of money at this establishment. Will never come back.
Stayed 1 night in Jan 2024
Response from Janice on 25 Jan 2024
Dear Ashley, I welcome the opportunity to chat with you further. Thank you - Janice

10/10 Excellent

Adrian

Stayed 2 nights in Jan 2024
Response from Janice on 13 Feb 2024
Dear Adrian - Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. We are delighted you enjoyed your stay and look forward to welcoming you back soon. With our sincerest appreciation! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place!! The hotel felt like a cozy high end house. Warm and so clean. Everyone was nice and helpful. Our room was absolutely beautiful and had so many high end additions. Such as a toilet that was basically a robot and a tv in the bathroom mirror! Tony’s restaurant within the hotel was top of the line!! Give everything an excellent rating and highly highly recommend!!!
Stayed 1 night in Jan 2024
Response from Janice on 15 Jan 2024
Dear Jackie, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star review! We are delighted you had a pleasant stay overall and found the hotel clean and our staff both nice & helpful. We are pleased you enjoyed our high-tech amenities in your guestroom and had the opportunity to dine in Tony's. Thank you Jackie for your excellent rating and recommendation to others. We look forward to welcoming you back again soon. Thank you - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2024
Response from Janice on 13 Feb 2024
Dear Stephanie, Thank you for choosing to stay at The J House Greenwich. We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We look forward to welcoming you back again soon. Thank you - Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Janice on 10 Jan 2024
Dear Laurie, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had an amazing experience and look forward to welcoming you back soon. With our sincerest gratitude Laurie!Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Janice on 9 Jan 2024
Dear Sandra, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for the 5 Star review! We are thrilled you had a pleasant experience and look forward to your return. Many thanks Sandra! Best, Janice Perna-NicholasGM, The j House Greenwich

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facility
Stayed 1 night in Dec 2023
Response from Janice on 9 Jan 2024
Dear Adrian, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 star review! We are thrilled you had an amazing experience and delighted you enjoyed your accommodations and the entire facility. We look forward to welcoming you back again soon. Thank you Adrian! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

6/10 Okay

Bainy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the property. Lots of nice touches and very up to date rooms. But the view from our room wasn’t great. I have not yet eaten but the restaurant looks good.
Stayed 1 night in Jan 2024
Response from Janice on 4 Jan 2024
Dear Bainy, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. We are delighted you enjoyed the nice touches and our up-to-date accommodations. We certainly look forward to welcoming you back again soon. Thank you -Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Janice on 28 Dec 2023
Dear Gregory, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. We are delighted you enjoyed your experience and many thanks for the 10-star rating. Rest assured; we will share your feedback with our team. We certainly look forward to welcoming you back again soon! Thank you Gregory - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Janice on 26 Dec 2023
Dear Christina, Thank you very much for the 5 Star review! We are delighted you had an amazing experience with us and look forward to your return. Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from Janice on 18 Dec 2023
Dear William - Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 10 Star rating! We are truly delighted you had a pleasant experience overall and look forward to welcoming you back soon. With our sincerest gratitude! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Janice on 16 Dec 2023
Dear Steven, Thank you for choosing to stay at The J House Greenwich!We are thrilled you enjoyed your stay and rated us 5 out 5!! We look forward to welcoming you back again soon. Thank you Steven! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2023
Response from Janice on 13 Feb 2024
Dear Stephan, Thank you for your 4-star review! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back to The J House soon. Thank you - Best, Janice Perna-NicholasGeneral Manager, The J House Greenwich

6/10 Okay

Jan, Lafayette Hill

Stayed 1 night in Nov 2023
Response from Janice on 16 Dec 2023
Dear Jan, Thank you for choosing to stay with us! We appreciate business and welcome your feedback. We look forward to welcoming you back again soon! Thank you Jan - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Trish

Stayed 1 night in Nov 2023
Response from Janice on 16 Dec 2023
Dear Trish, Thank you for choosing to stay with us! We appreciate your feedback and welcome your feedback. We are delighted you had an amazing experience and look forward to your return. Thank you Trish! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

TODD

Stayed 1 night in Nov 2023
Response from Janice on 16 Dec 2023
Dear Todd, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. Many thanks for your 5 star rating! We are thrilled you had an amazing experience and look forward to welcoming you back soon! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Janice on 18 Oct 2023
Dear Nancy, Thank you for choosing to stay at The J House! We are delighted you enjoyed your stay and gave us a 5-star review. We are thrilled you enjoyed your experience and look forward to welcoming you back soon! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

6/10 Okay

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating and kind. Even the owner of the restaurant, Tony greeted each table tat the restaurant personally! However, the hotel is not worth the hefty price tag of minimal $500 a night. Breakfast is beyond Mediocre - with no hot options for food, and not comfortable lounging in the lobby.
Stayed 2 nights in Oct 2023
Response from Janice on 16 Oct 2023
Dear Nora, Thank you for choosing to stay with us. We appreciate your business and welcome your feedback. We are delighted our staff was kind and accommodating. And thrilled you had the opportunity to meet Tony while dining. I welcome the chance to chat with you further about your stay.Please know we serve our complimentary continental breakfast in the Coffee Bar daily, and Tony's Restaurant serves full-Amercian breakfast each morning. Our apologies if this was not properly communicated to you.Once again thank you Nora for your valuable comments and feedback. We look forward to welcoming you back again soon! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Cressida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always very pleasant & professional
Stayed 2 nights in Oct 2023
Response from Janice on 10 Oct 2023
Dear Cressida, Thank you for your 5 star review! We are delighted you had a pleasant experience. We look forward to welcoming you back again soon. Thank you! Janice

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice ambience nice room clean, friendly staff.
Stayed 1 night in Oct 2023
Response from Janice on 10 Oct 2023
Dear Pamela, Thank you for your 5 star review! We appreciate your business and welcome your feedback. We are delighted you had an amazing experience! Thank you Pamela!! Best, Janice Perna-NicholasGM, The J House Greenwich

8/10 Good

Patricia

Stayed 1 night in Sep 2023
Response from Janice on 2 Oct 2023
Dear Patricia, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your rating. We look forward to welcoming you back soon. Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, beautiful rooms, good size, great shower. comfortable bed. exceptional restaurant as part of the hotel. one would never know at one time it was a Howard Johnsons.
Stayed 2 nights in Sep 2023
Response from Janice on 26 Sept 2023
Thank you for choosing to stay with us! We are delighted you had a pleasant experience and enjoyed all of our amenities. We look forward to welcoming you back again soon! Warmest regards, Janice Perna-Nicholas'GM, The J House Greenwich

10/10 Excellent

Holly S.

Travelled with partner
Excellent for a quick overnight.
Stayed 1 night in Sep 2023
Response from Janice on 18 Sept 2023
Dear Holly, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had an amazing experience and look forward to welcoming you back again soon! Warmest regards, Janice Perna-NicholasGm, The J House Greenwich

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Janice on 18 Sept 2023
Dear Matt, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback.Many thanks for your 5 Star Rating! We are delighted you had a pleasant experience and look forward to welcoming you back soon. Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Edward

Stayed 2 nights in Sep 2023
Response from Janice on 12 Sept 2023
Dear Edward, Thank you for your "amazing" rating! We are delighted you had a pleasant experience, and we look forward to welcoming you back again soon. Many thanks Edward! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Janice on 7 Sept 2023
Dear Nancy, Thank you for your 5-star review! We appreciate your business and welcome your feedback. We are delighted you had a pleasant experience. Many thanks Nancy! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities
we loved the bidet toliet
Stayed 2 nights in Jun 2023
Response from Janice on 6 Sept 2023
Dear Binh, Thank you for your 5 star rating! We are delighted you had a pleasant experience and liked the bidet commode. We look forward to welcoming you back to The J House soon. Thank you Binh! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay. From the very friendly/helpful staff at the front desk to all the fun technology in the hotel room. We would love to go again!
Stayed 1 night in Sep 2023
Response from Janice on 5 Sept 2023
Dear Jere, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. We are delighted you were pleased with your stay and found our staff both helpful and friendly. We look forward to welcoming you back again soon! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Janice on 5 Sept 2023
Dear David, Thank you for your 5 Star rating! We are thrilled you had a pleasant stay and look forward to your return visit. Warmest regards, Janice

6/10 Okay

Thair

Quite and safe area
Stayed 2 nights in Sep 2023
Response from Janice on 5 Sept 2023
Dear Thair, Thank you for choosing to stay with us! We appreciate your business. Glad you found our hotel both quiet and safe! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, modern hotel. We found our stay to be very relaxing and we enjoyed the fun high tech features in the room. We would definitely stay here again!
Stayed 1 night in Aug 2023
Response from Janice on 31 Aug 2023
Dear Amanda, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are thrilled you had a pleasant experience and enjoyed our high-tech features. We look forward to welcoming you back again soon. Thank you Amanda! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Branden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was welcoming and friendly. Very clean and upscale amenities.
Stayed 1 night in Aug 2023
Response from Janice on 31 Aug 2023
Dear Branden, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5-star rating! We are delighted you found our staff welcoming and friendly and the hotel both clean and upscale. We look forward to your return. Thank you Branden - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

2/10 Terrible

Gary

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Courtyard room
I have stayed here many times and was always happy. This stay i was placed in the ‘courtyard” room. Was like a motel 6 next to the 95 highway. Didn’t sleep all night.
Stayed 1 night in Aug 2023
Response from Janice on 28 Aug 2023
Dear Gary, On behalf of the team, I want to extend our sincerest apologies for a poor night's sleep. I welcome the opportunity to chat with you further. Please contact the hotel and ask for me. Thank you - Warmest regards, Janice

10/10 Excellent

claudio

Stayed 1 night in Aug 2023
Response from Janice on 12 Sept 2023
Dear Claudio, Thank you for your 5 Star rating! We are thrilled you had a pleasant experience and look forward to your return. Many thanks Claudio - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

4/10 Poor

Isabelle

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
This is NOT a luxury hotel. I was looking forward to a weekend with my family at a luxury hotel in Greenwich based on the reviews I read. This is not the case for this hotel. Pros: - Staff is nice - Room service was quick - Rooms were clean Cons: - Breakfast is a joke, very small and unhealthy options only - No privacy in the bathroom as it’s just separated by glass walls, no real door. If someone has to use the toilet the other person in the room will hear everything - Bed was saggy and we woke up with back pain - No kettle in room and didn’t receive one after calling reception 3 times I think this might a good place for young couples, but not for young families if you want to spend some relaxing time by the pool or use any of the other facilities
Stayed 1 night in Aug 2023
Response from Janice on 31 Aug 2023
Dear Isabelle, Thank you for your feedback from your recent stay. We extend our sincerest apologies for not meeting your expectations. We certainly appreciate your comments and will see what improvements we can make. Thank you once again Isabelle - Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our anniversary evening at the J house and Tony’s
Stayed 1 night in Aug 2023
Response from Janice on 7 Sept 2023
Dear Joseph, Thank you for your 5 star review! We are delighted you had a pleasant experience at both The J House and Tony's celebrating your anniversary. We truly appreciate your favorable feedback and look forward to your return. Many thanks Joseph! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience from the hotel rooms, pool and amenities including fine dining restaurant. Would definitely recommend.
Stayed 1 night in Aug 2023
Response from Janice on 14 Aug 2023
Dear Christina, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had a great experience overall, and liked your accommodations, our outdoor heated pool, and Tony's Restuarant. We are further pleased you will recommend The J House to others. This is the highest form of compliment! Thank you once again Christina for your kind & thoughtful review. We look forward to welcoming you back again soon. Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Janice on 16 Aug 2023
Dear Patrick, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star Rating! We look forward to welcoming you back soon. Thank you! Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Janice on 8 Aug 2023
Dear Victoria, Thank you for choosing to stay at The J House Greenwich! We appreciate your business and welcome your feedback. Many thanks for your 5 Star rating! We are delighted you had a wonderful experience and look forward to your return. Thank you Victoria!! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Janice on 3 Aug 2023
Dear Colleen, Thank you for choosing to stay with us! We appreciate your business and welcome your feedback. We look forward to welcoming you back again soon! Best, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Janice on 3 Aug 2023
Dear John, Thank you for your 5 star review! We are thrilled you had a pleasant experience at The J House and look forward to welcoming you back soon! With our appreciation! Warmest regards, Janice Perna-NicholasGM, The J House Greenwich

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Janice on 21 Aug 2023
Dear Daniel, Thank you for choosing to stay with us! Many thanks for your 5 star rating. We are delighted you had a pleasant experience overall and look forward to your return. Thank you - Janice