My stay at this location was perfect. Room was nice, very comfortable and complete. The staff is nice and always trying to make sure you are happy with your stay. I forgot my very expensive maglight flashlight in my room upon checkout and I didn't notice. they went out of their way to make sure I got it back. No complaints here. I will be back soon.
Have stayed here several times previously. Property is well located for restaurants and shopping. Rooms are comfortable; beds good; shower excellent. A/C works well, which is important, and blackout curtains are great.
Great hotel and very comfy! We decided to go with this place because it has a kitchen. We bodybuild so eating is really important to us. The kitchen made it very easy to have access to all of our meals! Bed was comfortable, the pillows felt amazing! Staff was very friendly and helpful! The breakfast was great as well and served a variety of items along with beverages! Its also near other great restaurants, movie theatre, Main event and the mall in Sugarland!
Staffs are friendly. Location is convenient. Good value for the cost.
The down side is that the rooms are not well maintained. The carpet shows signs of stain. The fridge wasn't working (and another room doesn't even have one). The microwave was unplugged but I didn't bother to give it a try. Bathroom is clean though.
Front staff was wonderful, cleaning staff needs work. The cleaning lady just invited herself in the room after noticing I was still inside. All she did was empty one trash can and exchanged the towels, no cleaning and didn't ask if we needed anything or anything cleaned..
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