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Overview of The State Hermitage Museum Official Hotel

Guest reviews

4.8 / 5Exceptional
391 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationVladimirskaya Square4 min walk
Popular LocationRimsky-Korsakov Flat-Museum5 min walk
Popular LocationVladimirskaya Church8 min walk
AirportSt. Petersburg (LED-Pulkovo)37 min drive

Choose dates to view prices

  • Premium Double Room

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Double Room

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Suite

    Room amenities

    • 462 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Hermitage Suite

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

St. Petersburg

Located in St. Petersburg's St. Petersburg City Centre neighbourhood, The State Hermitage Museum Official Hotel is in the city centre and near the airport. Bryantsev Youth Theatre and Dostoyevsky Museum are cultural highlights, and some of the area's notable landmarks include Vladimirskaya Square and Vladimirskaya Church. Looking to enjoy an event or a game while in town? See what's happening at Saint Petersburg Sports and Concert Complex or Ice Palace Saint Petersburg. Our guests appreciate the hotel's quiet location.

Visit our St. Petersburg travel guide
Map
Popular Location

What's nearby

  • Vladimirskaya Square - 4 min walk
  • Rimsky-Korsakov Flat-Museum - 5 min walk
  • Vladimirskaya Church - 8 min walk
  • Dostoyevsky Museum - 8 min walk
  • Bryantsev Youth Theatre - 10 min walk

Getting around

  • Vladimirskaya Station - 7 min walk
  • Vitebsky Station - 13 min walk
  • St. Petersburg (LED-Pulkovo) - 37 min drive

Restaurants

  • Catherine the Great — 1 min walk
  • Michelangelo — 1 min walk

About this property

The State Hermitage Museum Official Hotel

Luxury St. Petersburg hotel in St. Petersburg City Centre, near Vladimirskaya Square
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 126 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The State Hermitage Museum Official Hotel offers 126 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature down comforters and premium bedding. 42-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and designer toiletries.
This St. Petersburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mon Plaisir. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

Free self parking
Free nearby parking
Self parking (surcharge)
Limited parking spaces
Parking height restrictions apply
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: RUB 2000 for adults and RUB 2000 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Sauna
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Azerbaijani
Bulgarian
Dutch
English
French
German
Italian
Portuguese
Russian
Spanish

Business services

Business centre
Conference space (686 square feet)

Outdoors

Rooftop terrace

Spa

Body treatments
Facials
Massages
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Feather duvet
Down comforter
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub
Designer toiletries
Hairdryer
Hydromassage showerhead
Towels

Entertainment

42-inch plasma TV
TV channels

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Individually decorated
Individually furnished
Iron/ironing board
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM and anytime
Early check-in subject to availability

Check-out

Late check-out subject to availability

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for RUB 3000.0 per day.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

    A mandatory registration fee of RUB 250 per person per stay for foreign citizens is charged at this property.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 2000 for adults and RUB 2000 for children (approximately)
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RUB 3000.0 per day
  • Facilities fee: RUB 1500 per person and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

Property is also known as

State Hermitage Museum Official Hotel St. Petersburg
State Hermitage Museum Official Hotel
State Hermitage Museum Official St. Petersburg
State Hermitage Museum Official
State Hermitage Museum Official Hotel SAINT PETERSBURG
State Hermitage Museum Official SAINT PETERSBURG
State Hermitage Museum Offici
The State Hermitage Museum Official Hotel Hotel
The State Hermitage Museum Official Hotel SAINT PETERSBURG
The State Hermitage Museum Official Hotel Hotel SAINT PETERSBURG

Guest reviews

4.8
Exceptional
5 - Excellent
344
4 - Good
35
3 - Okay
3
2 - Mediocre
5
1 - Poor
4
4.9
Cleanliness
4.8
Service and Staff
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience in a luxurious hotel with super friendly and helpful staff. Highly recommend.

Stayed 3 nights in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay. Kind and helpful staff. Exceptional comfort and stylish bedroom. Exquisite buffet breakfast - the best I've ever had.

Stayed 6 nights in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely 5-star hotel. We stayed 7 nights, and found the service attentive and outstanding. Concierges very helpful. 2 hotel restaurants : food is at 5-star cost level and more expensive than what you can find within a 10-minute walk, of course (ask concierge to direct you to "gastrononic street"); but it's tasty enough. I'd skip the blinis & caviar (poor price to quality ratio) but everything else we had was quite tasty, and we tried most of both menus. One caveat: St. Petersburg traffic is heavy, and trips from the hotel to the museums, etc. run about a half hour or more. You can almost walk faster than a drive. If you are on a tight schedule you might want to pick a hotel very close to the attractions you want to see most.

Stayed 8 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is a bit off the downtown area and is in a safe, clean and quiet neighborhood, but it is only a 7 or 8 minute walk to the Metro. The hotel is maintained in gret shape. our room was spacious and elegantly furnished. The bathroom had heated marble floors and a seperate tub and shower. We had a king Suite that had a seperate living area three steps down from the bedroom. The only thing that is standard in Europe that I don't like is if you use a lot of ice, you have to go to the bar and get an ice bucket. No ice machines on the floors like American hotels, but again standard for the area. Overall a great hotel and we will definitely stay there again on future visits to St. Petersburg.

Stayed 6 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold standard for customer service

I’ve rarely experienced attention to customer service like I have at the Hermitage. From checkin to breakfast, the staff pay incredible attention to anticipating and fulfilling your every request. We were made to feel unbelievably welcome; and combined with the excellent and freshly renovated facilities of the hotel, could not have asked for a better experience. I travel a lot and have rarely encountered anything approaching this level of guest attention. Cannot rate this hotel highly enough.

Stayed 3 nights in Aug 2018