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Overview of Grand Hotel Emerald

Photo gallery

Featured image
Indoor pool, open 7:30 AM to 11:00 PM, pool loungers
Indoor pool, open 7:30 AM to 11:00 PM, pool loungers
Indoor pool, open 7:30 AM to 11:00 PM, pool loungers
Terrace/patio
VIP Access

Grand Hotel Emerald

5 out of 5

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOktyabrskiy Big Concert Hall6 min walk
    Popular LocationVosstaniya Square7 min walk
    Popular LocationTavrichesky Garden14 min walk
    AirportSt. Petersburg (LED-Pulkovo)43 min drive

Choose dates to view prices

About this area

St. Petersburg

Located in St. Petersburg's St. Petersburg City Centre neighbourhood, Grand Hotel Emerald is in the city centre and near a metro station. Oktyabrskiy Big Concert Hall and St. Petersburg Wax Museum are cultural highlights, and some of the area's notable landmarks include Vosstaniya Square and Feodorovskoy Cathedral. Don't miss out on a visit to Tavrichesky Garden.
Popular Location

What's nearby

  • Oktyabrskiy Big Concert Hall - 6 min walk
  • Vosstaniya Square - 7 min walk
  • Suvorov Memorial Museum - 13 min walk
  • Tavrichesky Garden - 14 min walk
  • St. Petersburg Wax Museum - 14 min walk

Getting around

  • Moscow Station - 11 min walk
  • Ploshchad Vosstaniya Station - 12 min walk
  • St. Petersburg (LED-Pulkovo) - 39 min drive

Restaurants

  • Versalles — 1 min walk
  • Cats - 3 min walk
  • Giani - 3 min walk
  • Kroo Cafe - 4 min walk
  • Saint Patrick - 4 min walk

About this property

Grand Hotel Emerald

Luxury St. Petersburg hotel in St. Petersburg City Centre, near Oktyabrskiy Big Concert Hall
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 90 rooms boast heated floor (bathroom), and offer free WiFi and 24-hour room service. Minibars and pillow menu are standard, as are plasma TVs with cable channels. Change of towels is available on request
Grand Hotel Emerald offers 90 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. 40-inch Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This St. Petersburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness center Emerald has 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (RUB 2000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking; booking required
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: RUB 1500 for adults and RUB 1500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian

Business services

  • Business centre
  • Conference space
  • Meeting rooms 8

Outdoors

  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor (bathroom)
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for RUB 3200.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 1500 for adults and RUB 1500 for children (approximately)
  • Self-parking fee: RUB 2000 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3200.0 per day
  • Facilities fee: RUB 3000 and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property collects full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
Pool access available from 7:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Emerald Hotel
Grand Emerald St. Petersburg
Grand Hotel Emerald
Grand Hotel Emerald St. Petersburg
Hotel Grand Emerald
Grand Hotel Emerald Hotel
Grand Hotel Emerald St. Petersburg
Grand Hotel Emerald Hotel St. Petersburg

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 56 out of 132 reviews
5 - Excellent 42%
Rating 4 - Good. 55 out of 132 reviews
4 - Good 42%
Rating 3 - Okay. 9 out of 132 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 132 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 132 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.2/5

Staff & service

5.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a classic atmosphere, perfect for a long weekend
Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel to travelers and locals. I booked a room for my Parents wedding anniversary and the manager was so easy to deal with. She was accomodating and approachable. The hotel staff even placed a special surprise in the room for my parents to enjoy. The location was in the central area of Saint Petersburg and not far away from metro.
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

1/5 Terrible

Disliked: Room comfort
This hotel double charge me for the second night. They don't have anyone that speaks English. I was charge by Expedia and by the hotel or I had to leave if I didn't pay them again! The mixed my registration records with another guess I am assuming because of the language problem. Now is over a week later and I still didn't receive the refund for the double charge.
Stayed 2 nights in Jun 2018