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Reviews of Grange Lodge Hotel

3 out of 5
Grange Lodge Hotel
The Grange, St. Peter Port, Guernsey

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 296 reviews" "
Rating 8 - Good. 127 out of 296 reviews" "
Rating 6 - Okay. 38 out of 296 reviews" "
Rating 4 - Poor. 7 out of 296 reviews" "
Rating 2 - Terrible. 1 out of 296 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent and staff were great. I would highly recommend the grange lodge Hotel
Stayed 3 nights in Mar 2024

8/10 Good

Nadine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone who works there was so friendly. I lost my work phone in the taxi when i arrived and they were straight on it and tracked it down within 5 minutes and I had it back the same evening! Food was amazing from the pub attached.
Stayed 2 nights in Nov 2023

8/10 Good

Randolph

Travelled with family
Liked: Cleanliness, staff & service
Once upon a time....
A bit outdated hotel, which once upon a time must have been excellent. However, for the price compared to most others it is very acceptable. The staff are very friendly, the breakfast is very good. It has a nice old-fashioned charm
Stayed 3 nights in Oct 2023

8/10 Good

John

Liked: Amenities
I have stayed at the Grange a few times and found it good value- it is nicely central to Town and next to buses out to the coast, staff are friendly & the breakfast is good.
Stayed 3 nights in Oct 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, lovely staff.
Good hotel, walking distance of St Peter Port town centre and on a bus route as it is on a hill. All the staff were very friendly and helpful. Food at breakfast and in the evening at the attached bar were both very good. Rooms were very clean and a reasonable size. There was an outside pool which was clean and well maintained. Overall an enjoyable stay and we would happily stay there again.
Stayed 6 nights in Sep 2023
Response from Oscar on 26 Sept 2023
Dear Susan,Thank you for your feedback!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2023
Response from Oscar on 26 Sept 2023
Dear MichaelThank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay
Stayed 4 nights in Aug 2023
Response from Oscar on 26 Sept 2023
Thank you for your feedback!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guernsey tour
Enjoyed my stay. Nice hotel in a good position only 10 minute walk from the Harbour. On a very good bus route. Pool clean and refreshing. Breakfast good but would of liked more variety. Staff helpful and friendly. Would definitely stay again.
Stayed 4 nights in Aug 2023
Response from Oscar on 26 Sept 2023
Dear Jacqueline,Thank you for your feedback! We are hoping to expand on the breakfast menu in the next season!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Oscar on 26 Sept 2023
Thank you for your feedback!

10/10 Excellent

Paula Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
How lovely in this day and age to find a warm welcome and a genuine feeling of nothing is too much trouble to help make your visit enjoyable. A very homely look, super pool and good choice for breakfast and dinner. Lovely gardens a little wild in places. Good bus service close by which was great as St Peter Port is very hilly
Stayed 6 nights in Jun 2023
Response from Oscar on 30 Jul 2023
Thank you kindly for your brilliant review! We look forward to seeing you again soon!

6/10 Okay

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check-in was chaotic: couldn't find the room keys and decided the previous guests had taken them away - were eventually given the housekeeping set. Minutes after arriving in the room the keys had miraculously been found. The room was very disappointing: small, tired decorations and completely unlike the rooms pictured on the hotel website. The en-suite had been designed for a giant with the light switch pull cord over 6 feet from the ground - my wife could barely reach it and she's 5 foot 6!! The shower riser rail would ideally suit someone between 6 foot and 7 foot 6 tall. Shower cubicle doors wouldn't close properly and the chrome had worn away from the plastic surround in places. Breakfast food was very good but the service was random. When, or even if, someone was going to take your hot food order varied from day to day. There were plenty of staff but no-one seemed to have a clue about what each of them was doing. The bar was the one area where things were better. The staff were all friendly, helpful and efficient. They all seemed to know what was happening at each table and clearly had a great system in place. The food was good and wholesome - nothing fancy but at the price it was some of the best.
Stayed 6 nights in Jun 2023

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities
Lovely hotel with history great friendly staff nice clean rooms and bathroom s lovely garden s good English breakfast cooked to order egg s nice etc fryed ..boiled..poached scammed ..toast.. croissant ..cereal s... fruits meat n cheese s continental breakfast s .. great bar and good pub meals and pudding.. 15 minutes walk from st Peter port... hill walk down and hill walk back to st Peter port but worth it
Stayed 3 nights in May 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Danny on 3 Jun 2023
Thank you for your review it is much appreciated!

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grange
Great pub food, good location , on the bus line
Stayed 3 nights in May 2023
Response from Danny on 3 Jun 2023
Thank you for your review it is much appreciated!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a busy road (for Guernsey) and is walkable to the town centre. It has bus route outside if you don't fancy the hill from the centre to the hotel. There is an old world charm about the place. The bedroom was comfortable, clean and large, with the ensuite bathroom being clean and also of a good size. The breakfast room was pleasant and the cooked breakfast was tasty. There is a bar on site which looked well patronised, but it is also not far from Guernsey oldest pub too!
Stayed 1 night in Apr 2023
Response from Danny on 25 Apr 2023
Thank you for a great review, we are pleased you enjoyed your stay with us!

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
An interesting 'historic' property with amazing staff
Stayed 5 nights in Apr 2023
Response from Danny on 25 Apr 2023
Thank you for a great review, we are pleased you enjoyed your stay with us!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2023
Response from Danny on 20 Apr 2023
Thank you for leaving an excellent review!

10/10 Excellent

ANDREW PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY HOTEL AND WE WERE WELL LOOKED AFTER
Stayed 2 nights in Apr 2023
Response from Danny on 20 Apr 2023
Thank you for leaving an excellent review!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Danny on 4 Apr 2023
Thank you very much for your review we are pleased you enjoyed your stay with us!

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
All good….as usual!
Stayed 2 nights in Mar 2023
Response from Danny on 4 Apr 2023
Thank you very much for your review we are pleased you enjoyed your stay with us!

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Oscar on 20 Mar 2023
Thank you Ian for the review!

8/10 Good

Anthony

Liked: Cleanliness, staff & service
The hotel is very well located a couple of minutes' walk from the centre of SPP. The room rate was good value for money and the breakfast fine. The staff was very helpful.
Stayed 2 nights in Feb 2023
Response from Oscar on 23 Feb 2023
Thank you Anthony!

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money.
Very good value for money and a quality filling breakfast. Some interesting little reading rooms to hide in around the hotel for quiet time outside of your room.
Stayed 2 nights in Feb 2023
Response from Oscar on 19 Feb 2023
Thank you, Barry! We are glad you enjoyed your stay!

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Great place to stay!
Stayed 2 nights in Dec 2022
Response from Oscar on 17 Dec 2022
Thank you for your review!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 7 nights in Sep 2022
Response from Danny on 4 Oct 2022
Thank you for the 5 out of 5 review!We look forward to seeing you again.

10/10 Excellent

LILIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice super friendly hotel and really good food.
Stayed 7 nights in Jun 2022
Response from Dan on 20 Jul 2022
Thank you for your kind review. We are pleased you enjoyed your stay with us!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Had to spend about 4 days here. What a great Hotel. Staff very helpful and friendly. The owners Piere and Michelle go out of their way to make.you feel comfortable. The food served here is blood lovely and great value for money with a menu that will suit all tastes. Rooms are very comfortable and spacious. The Hotel is located anout 10 mins walk from the harbour and shops
Stayed 4 nights in Apr 2022
Response from Grange on 30 Apr 2022
Thank you Paul, For such a great review. Regards The Grange Lodge Team

10/10 Excellent

MICHELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming.
Stayed here on many occasions. Staff always friendly and make sure you have for your stay. Great location!
Stayed 12 nights in Mar 2022
Response from Danny on 29 Mar 2022
Thank you for your review. Much appreciated.

8/10 Good

VIJAY, SLOUGH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience and service
Stayed 2 nights in Mar 2022
Response from Danny on 25 Mar 2022
Thank you for your kind review

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Comforatable
Oldy worldy hotel very nice staff lovely bar/restaurant food was great! Huge variety real quality with the cooking. Comfortable room everything you want on a three day stay
Stayed 3 nights in Mar 2022
Response from Danny on 20 Mar 2022
Thank you for your kind review. We are pleased you enjoyed your stay with us.

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel no complaints what so ever
Stayed 5 nights in Feb 2022
Response from Danny on 26 Feb 2022
Thank you very much for the great review. We are pleased you enjoyed your stay with us.

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay.....why not try it yourself?
Stayed 3 nights in Jan 2022
Response from Danny on 28 Jan 2022
Thank you for your review we are pleased you enjoyed your stay with us!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm at fantastic value
Old world charm, comfy rooms wonderful breakfast and extremely well priced. This is not a brand new hotel so don’t expect those facilities. But, for a building with such history the rooms are very comfortable.
Stayed 1 night in Dec 2021
Response from Danny on 8 Dec 2021
Thank you for your review . Have a great Christmas The Grange Lodge Team

10/10 Excellent

LORD DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel and staff
I had a fantastic stay at the Grange Lodge! Simon and his team were brilliant,the room was so clean and tidy,the breakfast set me up for the day,the history of the hotel is worth writing a book about,i really hope that when i am next travelling to Guernsey i can stay again. Thank you to all the staff for a really enjoyable stay,hope to see you all soon.
Stayed 2 nights in Nov 2021
Response from Simon on 12 Nov 2021
Thank you for your superb review.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, welcoming and great location,
Booked this venue because of it's central location, for the things we wanted to do during our visit. An unexpected bonus, was that it was just 5+ minutes walk from town. We were welcomed by Pierre, the owner, who was polite and very helpful. The room was very clean and the bed was huge, always a plus, Everything that we needed for the duration of our stay, was there. Breakfast was very enjoyable and the staff could not be more willing. We had all of our meals in the attached bar, which could get busy with local trade, but that can only be a complement to the hosts. All in all, a very enjoyable stay and would definitely consider staying there again, should we return in the future.
Stayed 4 nights in Oct 2021
Response from Grange Lodge Team on 25 Oct 2021
Thank you so much for your great review. Regards The Grange Lodge Team

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service
Stayed 7 nights in Sep 2021
Response from Danny on 11 Oct 2021
Thank you very much for your kind review. We are pleased you enjoyed your stay with us.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t anything I didn’t like. I have stayed here a few times now and have never been disappointed. Well done grange lodge hotel!
Stayed 7 nights in Aug 2021
Response from The Grange Lodge Team on 5 Sept 2021
Thank you so much for such a great review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old mansion house, well kept and with modern bathrooms. Lovely pool surrounded by greenery and a bright breakfast room with windows overlooking a large garden. The downside of the old building is that it can get a bit noisy as people walk along creaky floorboards. But generally quiet, nice place. Friendly helpful manager and a nice english breakfast every morning. The surprise was the dinner - the hotel offers dinner every night, with a surprisingly varied menu.
Stayed 4 nights in Jul 2021
Response from Danny on 8 Aug 2021
Thank you very much for your kind feedback and comments. We are pleased that you enjoyed your stay with us.

10/10 Excellent

MICHELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic staff. Nothing to much trouble. Would highly recommend. Thank you!
Stayed 14 nights in Jan 2021
Response from Dbob on 28 Feb 2021
Thank You :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and service, very pleasantly surprised. En suite bathroom felt new, very clean and great shower (hot and powerful). I’m a local and have always been a fan of the restaurant/bar within the hotel.
Stayed 1 night in Mar 2020
Response from Hotel Receptionist Chloe on 5 May 2020
Thank you so much for your kind words! We look forward to seeing you in the future.

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Hotel Receptionist Chloe on 5 May 2020
Dear Roger, Thank you very much for the great rating!

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities for walking holiday.
Great hotel with excellent full English breakfast that set me up for long walks around the island looking for WW11 defenses. Great to have tea and coffee facilities in room vital at end of a long tiring day,
Stayed 4 nights in Mar 2020
Response from Hotel Receptionist Chloe on 5 May 2020
Dear Brian, I am glad to hear you enjoyed our full English breakfast! We look forward to seeing you again!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very clean and comfortable
Stayed 1 night in Mar 2020
Response from Hotel Receptionist Chloe on 5 May 2020
Dear Maria, Thank you so much for your review! Our cleanliness is something we take pride in! We hope to see you back soon.

8/10 Good

Ben, Brighton, Sussex

Travelled with group
Liked: Cleanliness, staff & service
Lovely grounds and decent price for rooms out of season
Stayed 2 nights in Mar 2020
Response from Hotel Receptionist Chloe on 5 May 2020
Dear Ben, Thank you for taking the time to review your stay. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in the dinning room, was so helpful, and happy, great stay, will be staying again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great service, location, staff. Very comfortable, clean friendly. Nothing was too much trouble. We would certainly go back. Excellent!
Stayed 8 nights in Oct 2019

10/10 Excellent

Autoquip

Stayed 2 nights in Oct 2019