We've just got back after 7 days in AX Seashells at Suncrest and the hotel itself didn't meet our expectations. The lobby is a bit out of date, couches need replacement, the night shift at the reception forgot to mention that as all-inclusive guests we should wear the wristlet so we had to get back in the morning to get them. We got our room upgraded up to partial sea view which was nice, rooms are refurbished and they're nice everything is working and in good quality, small fridge and a coffee/tea set to prepare yourself in every room, beds are really comfy and air conditioning was working perfectly. Toilet flush had broken down so we reported that at the reception, it was repaired the same day which was great. Hotel's restaurant serves good quality food but doesn't expect anything special, continental breakfast was fine, the rest of the meals have changed almost daily and were tasty too. The pool area is a quite good some parts of the kid's play area are outdated, the bar serves bearable snacks, drinks are acceptable. One very important thing is the garbage dump just across the bay. 5 out of 7 days the smell of garbage was unacceptable I know it depends on the winds but still, it destroys the relaxing time by the pool I couldn't find anything about it in other reviews so I have to mention that as it was really disgusting smell from time to time.
There is a big room for improvement if we mention the hotel crew. Lot's of the party working in the restaurant have no manners.