Suite, 1 Queen Bed, Non Smoking | In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews of Quality Inn

2.5 out of 5
Quality Inn
101 Vfw Ave, Grasonville, MD

Reviews

7.8

Good

Rating 10 - Excellent. 199 out of 636 reviews" "
Rating 8 - Good. 245 out of 636 reviews" "
Rating 6 - Okay. 104 out of 636 reviews" "
Rating 4 - Poor. 45 out of 636 reviews" "
Rating 2 - Terrible. 43 out of 636 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Samanda

Business traveller
Liked: Amenities, property conditions & facilities
The check in staff was not the nicest but I understand when someone is have a tough day
Stayed 1 night in Mar 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Rich

Good location and good value.
Stayed 1 night in Jan 2024
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: room ( quiet ) and bed very comfortable. Disliked bldg. side exit area ( ground eroded ) unsafe to walk night time and same area used for outside smoking , needs periodic pickup and would Not want room near this area or door exit.
Stayed 1 night in Dec 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

errol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, a nice clean convenient place to sleep for reasonable price
Stayed 2 nights in Nov 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Stephen

Zero flexibility
We booked a one night stay Saturday to Sunday and a situation arose that changed our plans to a Mon. to Tues. stay. I called and asked if they could please change our reservation to Monday and we would gladly pay the higher Sat rate to do so. The "Manager" stated she would not do so and the "General Manager" would agree with her. We stay here quite often and will not be back in the future.
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We are sorry but hotel no show policy is structly enforced. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and courteous staff. Nice breakfast!
Stayed 2 nights in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from A,P. General Manager on 26 Feb 2024
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Brian C.

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Nice for a one night stay.
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Marion

Travelled with partner
Liked: Property conditions & facilities
The space was too small and box like. The toilet and shower in a small space. No closet.
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
very convenient location, clean room, and friendly staff
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. Glad you had a nice stay. We look forward to seeing you again soon.

8/10 Good

Cristyna johanna

Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Nicholas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing special...
The hotel is old and not real well maintained. Convenient to Hwy 50, but it needs new carpet and the rooms need overhauls.
Stayed 3 nights in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Dana

Very limited “closet “ space. No elevator so we had to lug our heavy bag up a flight of stairs.
Stayed 1 night in Oct 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Ok, but no elevator so you're hauling bags upstair
Beware, there is no elevator. Strong odor of Pine Sol cleaner. TV remote did not work.
Stayed 1 night in Sep 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We are sorry we could not meet your expectations. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC leaked all over the floor, clothes and stuff were soaked. They charged me for 2 hotels rooms when I only booked one and charged me a no show fee for the other room. The one lady was rude. Just wouldn’t go baxk
Stayed 1 night in Sep 2023
Response from A.P. General Manager on 26 Feb 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Clean basic rooms, slightly musty, A/C ok
Stayed 1 night in Sep 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from A,P. General Manager on 26 Feb 2024
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Freindly staff, clean rooms & facilities. But overall very good place to stay in the area. Bathroom & shower was small. Hard to move around and manuever in the shower & bathroom.
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Overnight Stay
I am local to the area and this was a last minute overnight stay. I needed to cross the Bay Bridge the next morning, before commuters, so I selected this hotel putting me closer. It was 11 pm when I arrived, and the hotel clerk was so friendly and helpful. He knew I made the reservation 30 minutes earlier and had a room ready for me. The room was spacious and very clean! The bed was comfortable, too. I had two disappointments. The first was not being able to charge my phone! There are no USB ports in the room. I was actually shocked and desperately needed to charge my phone. Had I had the charger with the outlet plug... (kicking myself for not grabbing it). I was able to charge my phone, some, from my notebook. The other is breakfast, partly because I was unusually hungry given, I'd not eaten since the previous afternoon. The breakfast was full of carbs with a limited choice, from what I could assess. Knowing the area, outside of the next door Denny's (which I'm not sure is still open) there is nothing immediately close. I crossed the Bay Bridge and went to ChickFil-A, eating 30 minutes later. I choose hotels with breakfast included because I'm paying for my stay and it cuts costs of having to go out and purchase a breakfast, which rarely seems to be under $10 anymore. I would not hesitate to stay at this hotel again, it was a positive experience, but I would be prepared for breakfast and charging device my phone and jetpack.
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over Night Stay
This was a last minute stay at the Quality Inn in Grasonville, MD. The staff was friendly, and the service in the AM was excellent.
Stayed 1 night in Aug 2023
Response from A,P. General Manager on 26 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Anna Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and comfortable!
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Jonathon

Stayed 1 night in Jul 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
We paid for 2 queen beds and we got 2 full size beds. Our bathroom room pocket door did not close. Pool was clean and very nice, but closed at 8.
Stayed 1 night in Jul 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Brian

Stayed 4 nights in Jul 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

David

Stayed 2 nights in Jul 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty noisy, but then it was my choice to have a ground level room. I am sure that upstairs is quieter. Otherwise, it was clean and comfortable and suited my needs!
Stayed 3 nights in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

LYDIA

Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Elaine, Swoyersville

Travelled with family
There was nothing particularly special about the property but I would like to point out a few things. First, I was using a knee walker due to recent surgery. The “ramp” in front of the main entrance is much too steep for someone in my situation or most likely a wheelchair as well. Secondly, on one day a pickup truck occupied the space under the overhang for a long period of time, likely due to rainy conditions. We dined out and came back and that truck was still there, blocking others from the area. Maybe it moved and came back??? But if it was a staff member, that space should have remained open for guests.
Stayed 2 nights in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We apologize your experience was anyything less than completely satisfing. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff helpful when asked about uber
Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

George

Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service
Very clean room. Great mattress.
Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Mary

Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

William

Stayed 2 nights in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was there for one night, which amounted to 10 hours. Check-in was smooth, room was clean and shower water was hot. Breakfast was filling.
Stayed 1 night in Jun 2023
Response from A.P. General Manager on 26 Feb 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is sorely in need of an upgrade. The rooms have no full-length mirror nor hooks in the bathroom. The showers are old and showing wear. There is no hot food for breakfast other than the ubiquitous waffle maker and microwaveable prepackaged pastries. Won’t stay here again.
Stayed 2 nights in May 2023
Response from A.P. General Manager on 2 Jun 2023
Thank you for evaluating our property. We hope to see you again soon.