Interior entrance

Reviews of Hotel Jerbourg

3 out of 5
Hotel Jerbourg
Jerbourg Point, St. Martins, Guernsey

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 156 reviews" "
Rating 8 - Good. 64 out of 156 reviews" "
Rating 6 - Okay. 14 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 0 out of 156 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We stayed here over the summer holiday with our kids and we all had a fantastic time. The hotel itself is in the most beautiful setting with amazing views in all directions. The breakfasts were lovely and the hotel has a great coffee shop with the most gorgeous cakes and ice cream. The hotel was very clean and comfortable. Special mention to the staff who were just fantastic. Nothing was too much trouble and they went above and beyond…thank you for a wonderful stay. We will definitely be returning.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Lovely hotel situated on the cliffs of Jerbourg! Beautiful views & excellent access to the local walks. The staff are extremely friendly and professional.
Stayed 4 nights in Sep 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. The menu a little limited for our personal preference
Stayed 4 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very borane well kept hotel , great nights stay
Stayed 1 night in Jun 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer...
Everything was superb from start to finish - stylish hotel, spotlessly clean, absolutely lovely room with pretty much panoramic views (Room 11), comfortable king-sized bed and quality toiletries. Choice of cooked breakfasts daily and ample fresh fruit and pastries. Staff immaculate and really friendly. Sunday lunch featured the best carvery my husband had ever had!
Stayed 2 nights in Apr 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff, brilliant with children
Stayed 4 nights in Oct 2022

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

R

Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous stay
Fabulous stay at the Jerbourg. Incredible menu and quality of food. Service was friendly and efficient - all the staff were really lovely and the owners are super-nice people. I’ve visited Guernsey often, and this is really a little gem of a spot.
Stayed 3 nights in Aug 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who are very helpful.Everything made it feel like a relaxing holiday.
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Cold plates, Cold food. Room stewardess kept removing our beakers/glasses for our medication.
Stayed 3 nights in Oct 2019

8/10 Good

Steve

Liked: Cleanliness
Just Alright
Decent cliff top location with excellent views in the right conditions. Hotel OK, but a little tired and didn’t really excel at anything. Tip - bring your own hairdryer and tea bags.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bedroom not very clean. Lots of dust on TV. Bathroom not very clean. Rust on bath. Windows and blinds in corridor full of dead flies and webs. Breakfast not too good. Breads need covering as flies walking on bread boards. Not up to standards from 2 years ago.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location right next to the sea. Good views. Ample parking and a good cafe.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite. Breakfast was good. The rooms would benefit from having a small fridge in and possibly air conditioning.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in a lovely position overlooking the sea. Pleasant seating/bar area selling FANTASTIC cakes. Staff were very professional at all times and we had a great stay.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is greatly positioned being on cliff for sea views with the other islands showing.. Great walks ... I would say a car is essential to get around / visit St Peter port rather than trying to use the buses.. Hotel has a high quality restaurant / nice bar and breakfast area .. We had a balcony room with direct sea view which is highly recommended... Very satisfied...
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room and friendly staff. Excellent meals in the restaurant and fab coffee shop
Stayed 3 nights in Aug 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Lovely Hotel
Just perfect, staff were fantastic, nothing was any trouble, lovely clean hotel, fantastic views!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
great hotel, attentive staff but in need of some attention to detail in public areas
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, perfect location for walking coastal paths.
Stayed 3 nights in Jul 2019

8/10 Good

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Nice enough place , great location
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The location of this hotel is perfect, the views and access to the coastal paths are excellent. The staff are very friendly and polite. The food, especially the cake selection, is very good.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had beautiful views to the channel and great hiking/walking trails
Stayed 2 nights in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely Hotel and Lovely room. Swimming Pool and great amenities, Easy Parking. Lovely food but expensive
Stayed 2 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views
We stayed for a week in this lovely hotel . It is situated in a quiet area and has fabulous views of Herm and Sark and the sea. The staff couldn’t have been more pleasant or helpful. Our room was spotlessly clean and had a lovely view. We left our car in the car park as the bus stop is opposite the hotel entrance and can take you all around the island . All in all a wonderful stay in Guernsey.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff who couldn't do enough for you. The hotel had a very homely, comfortable feel and we thoroughly enjoyed our stay.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , modern and comfortable. Good food ,always hot and tasty .
Stayed 4 nights in Mar 2019

10/10 Excellent

Yvonne, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We stayed at the hotel to celebrate our golden wedding. Everything was perfect. Lovely room, helpful staff and great Sunday lunch.
Stayed 3 nights in Oct 2018

10/10 Excellent

ALe, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect Hotel near the sea
Overall experience fantastic great room with view great food very clean and very pleasant staff, would recommend to all who visits this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location looking out to sea, excellent breakfast as well
Stayed 2 nights in Sep 2018

6/10 Okay

Victor F

Great Hotel
It was a lovely Hotel and very comfortable.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Clean rooms, comfortable bed, good food, staff very helpful, lovely views. our second visit & we would go back again.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Lovely location for this hotel. Comfortable room. Nice breakfast
Stayed 2 nights in Aug 2018

8/10 Good

Philippe

Nice location
Good stay
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Surley staff
Nice hotel, cafe/bar staff could do with some customer service training, a smile and a hello goes a long way...
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and view
A super hotel with a fantastic view. Quiet location with cliff top walks. Staff very helpful and attentive. Lovely breakfast with plenty to choose from. A great selection of coffee and cakes too. Rooms were large with a super view. Large bed, own bathroom with shower and bath, tea/ coffee and kettle, hairdryer and TV too. Always cleaned to a high standard. As it is 'out of the way', I would recommend hiring a car from the airport, although there is a bus stop right outside the hotel. I would highly recommend this hotel to others.
Stayed 4 nights in Jul 2018

10/10 Excellent

Louise, midlands uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location fabulous views over the sea
Super scary in friendly hotel. Bus to town stops outside the door and ciatavinly £1. Charming island brilliant for walkers .
Stayed 4 nights in Jul 2018

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, lovely hotel and friendly staff
Amazing location. Hotel was lovely, staff were very friendly and helpful, room was nice and bed was comfy. A little ‘out of the way’ but still only a 10minute drive or bus trip into town.
Stayed 4 nights in Jun 2018