I arrived very late in the evening and was exhausted from 6 hours of travel only to be awakened early the next morning by what sounded like garbage trucks outside my door. It lasted for quite a while and although I never could determine what the noise was I complained to management and was told someone would look into it and get back to me. They never did. Not a good first impression but because the noise didn't reoccur the next day I decided to give them a pass and focus on enjoying my vacation. However, 2 days before my departure a similar incident occurred when someone was operating a jackhammer in a villa above mine and someone else was operating a power saw below. I again complained to management and was told they would look into it and get back to me. They never did. At checkout, my husband expressed his disappointment in their handling of both situations and they gave us a $100 credit. Unfortunately, this was too little too late. While there are several members of the staff that were extremely pleasant and helpful (Essie at the front desk and John the shuttle driver just to name two), management should take a course or two on customer service. I understand renovations are necessary but construction at the expense of your current guests' peace and quiet is unacceptable. Here's a thought....don't book guests in the area you are renovating. I would not recommend this resort.