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The resort is gorgeous! The beach is beautiful! Pigeon Island is an awesome thing to explore and it is totally walkable from the resort. The views at the top are gorgeous! The staff at the resort are warm and friendly and the food was delicious! I would highly recommend the jerk chicken at the Jerk ...
As an all inclusive - there is really no incentive for staff to take complaints seriously. We had great difficulty with the room shuttle - they promised 10 - 15 min service but on numerous occasions it took 45 min's for shuttle to arrive. The response by staff seemed to be disingenuous!
We really liked the size of this resort and friendliness of all of the staff. The times offered for the shuttle between resorts was limited unless you wanted to hire a taxi. We were also told that you could snorkel off the the beach which turned out to not be true. Communication needs some work. ...
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