Ratings based on 1,041 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel

Posted 21-Feb-2017
Just all around lovely. Great location near shopping and dining. Beautiful room and the most kind and helpful staff. Dining was yummy and the creole meal supberb. Peppy helped us with all our needs.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
Bathrooms need refurb, referbed resturant was great
2out of 5
by A verified traveller from Chicago,Il

The bed was not clean .

Posted 09-Feb-2017
Not a hotel,i will recommend to friends and family members.The service at the restaurant is slow.Some servers are nice and good people,but you have to be very patient before you get your food.Big concern about bed cleanliness.
5out of 5
Recommended
for Everyone
by A verified traveller from Canterbury, Kent

Coco Palms, Rodney Bay

Posted 29-Jan-2017
Pros: All the above
Cons: Bathrooms in our room a little tired but clean and perfectly usable.
Location: As above, perfect central location for all elements we needed.
Cannot think that there is a better located hotel in the area. Literally a 3 minute walk to the beach, 2 minutes to supermarket, multiple restaurants and casino. Staff super friendly and helpful in a lovely relaxed environment. Food was excellent with rotating items for breakfast including all the staple items along with more local options catering to most tastes I should think. Pool is great with lots of loungers etc.
5out of 5
Recommended
for Everyone
by A verified traveller from Florida

Restful, relaxing stay

Posted 25-Jan-2017
Pros: AS mentioned, If I can return to St Lucia, I would stay at this hotel. GREAT!
Cons: I think that the only thing that could be improved if in fact it is possible would be sound in the higher TV stations (over 100 IF possible
Location: SHOPPING, OTHER RESTAURANTS (ITALIAN, INDIA, TAPAS. CHEF'S STEAKHOUSE WHICH WAS EXCELLENT (A little pricey but worth it). Grocery store. Church
Very convenient to beach, shopping, large grocery store, wonderful help getting tours. Transportation readily available. Hotel in the middle of all this convenience but manages to seem secluded. Staff very helpful. Am ready to return. I would stay in the same hotel because I love being able to walk to all the conveniences. Roads are scary but drivers are superb.
3out of 5
Recommended
for Everyone
by A verified traveller

Good value Super friendly service Great breakfas

Posted 25-Jan-2017
AC is very noisy Mattress need change Fan in bathroom noisy as well Lighting in bathroom is insufficient Great breakfast after renovations Very friendly staff in general
5out of 5
Recommended
for Everyone
by A verified traveller from Derbys

Great location

Posted 21-Jan-2017
A perfect spot, no car required. 5mins from beach 2mins from shops, bars restaraunts (incl dominos and KFC) supermarket and 2 malls Staff were very friendly, relaxed and helpful. Wifi was excellent throughout the complex. Room ac, fan, safe, shower, plugs US and GB large flat screen tv all good. However, Our room was a bit noisy being next to staff room, lift and stairs case. Restaraunt quality is good but menu is limited, however plenty restaraunts with in walking distance. There was a buffet on the Friday evening but we did not know until we returned from eating out, More information in the room would have been better. Very good value compared to other hotels would definitely go back to the same one.
4out of 5
Recommended
for Everyone
by A verified traveller from Norway

Good hotel with nice outdoor facilities

Posted 10-Jan-2017
Pros: Good room standard, especially the small porch with direct access to the pool. Good, complimentary buffet breakfast.
Cons: The service in the restaurant is rather slow.
Location: Pigeon Island. If visiting St Lucia you should also spend some days in Soufriere.
We stayed at Coco Palm 4 nights early January 2017 and had a room at the ground floor with direct access to the nice pool.
4out of 5
Recommended
for Everyone
by A verified traveller from Kelowna, British Columbia, CDN.

Nice hotel, close to the town

Posted 08-Jan-2017
Pros: The beds and pillows were lovley
Cons: Some of the place needs a bit more paint, and they could upgrade the lobby.
Location: The hotel is 500 metres from the town. Easy to walk into Rodney Bay for the evening.
We enjoyed the food, and the friendly staff. The barman make the best rum cocktails we've ever had and made us almost like rum!
5out of 5
Recommended
for Everyone
by A verified traveller from Pleasant valley N.Y.

Posted 07-Jan-2017
Wonderful staff. Great location. Walk to beach and restaurants. Nice pool. Nice outdoor bar and very good hotel restaurant.