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Reviews of Charlery's Inn

2.5 out of 5
Charlery's Inn
Clarke Street, Vieux Fort

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Theresa, Florida

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I liked the closeness to the airport. I did not like the accommodations. The rooms were tiny, bathroom kinda difficult to stand in. Stairway difficult to climb with luggage. No one to call if you had a problem at night for they close at 10pm and the office is across the street in the gas station. Will not recommend. Thanks
Stayed 1 night in Feb 2020
Response from Admin on 1 Mar 2020
I dont know what you condider a small room, the room is not tiny. The price is fairly resonable, condidering you were dropped off at the Airport for FREE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Near to the airport, the bank, supermarket, restaurants, pharmacy etc. Clean room with the basic amenities.
Stayed 1 night in Jan 2020
Response from Lee on 6 Feb 2020
Thank you

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Lee on 18 Jan 2020
Thank you.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Lee on 29 Dec 2019
Thank you

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from lee on 8 Nov 2019
Thank you

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019
Response from Lee on 2 Aug 2019
Thank you

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Lee on 8 Aug 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Did not expect to check in at a gas station, but fit my needs for the night
Stayed 1 night in Jun 2019
Response from Lee on 3 Jul 2019
Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes the entire stay pleasant, as there is nothing special about the accommodations themselves. They are priced correctly but the service and kindness displayed in particular by Leeanda, who came to meet us at the airport, helped with our bags, made sure we have cold water, coffee and creamer, and took care of us the same way the next morning was priceless. Thank you!
Stayed 1 night in Jan 2019
Response from Lee on 25 Jan 2019
Thank you for your comments, we appreciate it very much.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs....
I was preparing to return to the UK so this hotel was perfect as it is in close proximity to Vieux Fort airport and also provides a shuttle to the airport. The room was large, air-conditioned, with a king size bed, satellite TV, adjoining kitchen and bathroom. The manager of the hotel is amazing, together with her team. She was so warm, welcoming, accommodating and as there is no restaurant at the hotel, she informed me of the local amenities. Everything I needed was within walking distance, a large supermarket, two banks boutiques and so much more. This was the perfect choice for my needs.
Stayed 1 night in Jan 2019
Response from Charlemagne on 24 Jan 2019
Thank you Patrica. Have a blessed day,

10/10 Excellent

WilmaH, NC

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fact that we were able to check in late. She waited for us to make sure we found the location. It was smooth and the staff was extremely friendly.
Stayed 1 night in Nov 2018
Response from Lee on 9 Nov 2018
Thanks Wilma

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent we were very well looked after- thank you Julia
Stayed 6 nights in Oct 2018
Response from Lee on 24 Oct 2018
Thanks Carol, I will give Julia your reviews.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
For the two nights i spend there, never met an attendant expect for check in , change of room and when i checked out, this required me to go across the street to the gas station and let them know i was checking out.
Stayed 3 nights in Aug 2018

4/10 Poor

Linda, Michigan

Disliked: Staff & service, property conditions & facilities, room comfort
Not what we were expecting
We had a hard time finding this hotel. It is at the top of a few office buildings and there is nothing on the door to indicate what it was. Luckily our taxi driver used his phone to call their number. They do not staff the front desk and you must walk down the street to the gas station (hauling your luggage) to check in and out. The outside door is heavy and locks and I found it difficult to unlock from the inside. The room itself was a pleasant surprise. It was large and clean, however there were no regular pillows on the bed. There were only pillow shams that matched the bedspread. They were a very bright blue and not faded so I had to wonder if they ever got washed. The sheets looked clean but they had a few stains. The outside hallway was dark when we returned after a trip to the grocery store we had a hard time getting the key in the door. There was no phone in the room and you are pretty isolated once there. If there was an issue there would be no way to contact anyone. The walls were thin and we listened to a man cough all night in the next room. It was also very noisy on a Saturday night because the window faces the street. The outside area was a little sketchy and obviously not a tourist area. We grabbed a pizza from Dominoes and didn't walk around. The locals didn't look like they were happy to see tourists. It is handy to the airport but not worth it. Stay somewhere else where there is a staffed front desk and your safety isn't in question.
Stayed 1 night in Apr 2018
Response from Lee on 17 Apr 2018
Thanks for your comments. Sorry you had to feel this way but St. Lucians are very friendly people. The door has a doorman so it does not remain open for safety reasons it will close after you. There are signs on the building as you appoach and there is a roadside poster. The driver was from the North that's why he had a hard time finding the area, when he called he was a minute from the Inn. We just change our bedspreads. With the advent of cell phones persons hardly use landline phones, we do have free wifi so persons can get in touch with their love ones.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean hotel
Area could be improved further for tourism especially the nearest beach as it is deserted.

6/10 Okay

G. Lyle

Disliked: Staff & service, property conditions & facilities
Provides inexpensive accommodations with good airp
There was no desk clerk and checking in was problematic. The wifi signal was very poor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Well maintained Inn close to the Hewanorra Airport
I stayed overnight. The friendly owner picked me up from the airport. The shower was hot and powerful. The white towels were fluffy and soft. Bed firm and comfortable; sheets clean and soft. I'll definitely stay there again.
Response from Dada on 1 May 2017
Thanks for the good reviews

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities

8/10 Good

I am a retired , montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms,very good price.
Nice people to take care,they drove me free to the airport, showed me retaurants and how to walk to the beaCh,just 15 mn.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezeption im Tankstellenshop auf der anderen Straßenseite, direkt an der Haltestelle der Minibusse gelegen an der Abzweigung zur Hauptstraße des Örtchens, kleine Mall mit großem Supermarkt zwei Blocks entfernt, Blick auf Flughafenterminal, 45 Gehminuten entfernt, da auf anderer Seite der Start- und Landebahn (Flugverkehr vor allem am Nachmittag, keine Nachtflüge)
Stayed 3 nights in Dec 2018
Response from Lee on 5 Jan 2019
Thank you.