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Auberge Seraphine
3.0 star property

Comfortable hotel with bars/lounges and business centre

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June 2024

Auberge Seraphine

Photo gallery for Auberge Seraphine

Outdoor pool, pool loungers
Exterior
Deluxe Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast, lunch served; international cuisine, al fresco dining
Reception

Overview of Auberge Seraphine

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Vielle Bay, Pointe Seraphine, Castries, 000124
  • Popular LocationSt. Lucia Town Hall18 min walk
  • Popular LocationVigie Beach3 min drive
  • Popular LocationSaint Lucia National Archives5 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)83 min drive
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Room options

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About the area

Castries

Located in Castries, Auberge Seraphine is near the airport and near the beach. The area's natural beauty can be seen at Pigeon Island National Park and Marigot Bay. Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre are also worth visiting.

What's nearby

  • Castries Central Market - 17 min walk
  • St. Lucia Town Hall - 18 min walk
  • Vigie Beach - 3 min drive
  • Saint Lucia National Archives - 5 min drive
  • La Toc Beach - 16 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 81 min drive

Restaurants

  • Cricketer's Pub - 7 min drive
  • Armandos - 8 min drive
  • KFC - 10 min drive
  • KFC - 6 min drive
  • KFC - 19 min walk

About this property

Auberge Seraphine

Hotel near the airport
At Auberge Seraphine, you can look forward to laundry facilities, 2 bars and a business centre. Treat yourself to spa services, such as a sports massage, a manicure/pedicure or reflexology. The on-site international cuisine restaurant, Reflections, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and a 24-hour front desk
  • Meeting rooms, luggage storage and smoke-free property
Room features
All guest rooms at Auberge Seraphine offer comforts, such as air conditioning, as well as
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, fridges and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM–10 AM for a fee: USD 16 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Reflections

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

Does Auberge Seraphine have a pool?

Yes, this property has an outdoor pool.

Is Auberge Seraphine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auberge Seraphine?

Self-parking and extended parking are free at this property.

What time is check-in at Auberge Seraphine?

Check-in begins at noon.

What time is check-out at Auberge Seraphine?

Checkout is at noon.

Where is Auberge Seraphine located?

Situated near the airport, this hotel is within 1 mile (2 km) of Windward Islands, Vendor’s Arcade and Castries Central Market. St. Lucia Town Hall and La Place Carenage Duty Free Mall are also within 1 mile (2 km).

Auberge Seraphine Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 110 reviews" "
Rating 8 - Good. 52 out of 110 reviews" "
Rating 6 - Okay. 26 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Stayed 4 nights in Jan 2020

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Boutique Beauty
Stayed 2 nights in Feb 2020

8/10 Good

Andie, Grenada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

TJ, USVI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
Stayed 1 night in Dec 2019

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019