Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Quality Inn O'Fallon I-64

2.5 out of 5
Quality Inn O'Fallon I-64
1409 W US 50, O'Fallon, IL

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 790 reviews" "
Rating 8 - Good. 277 out of 790 reviews" "
Rating 6 - Okay. 138 out of 790 reviews" "
Rating 4 - Poor. 68 out of 790 reviews" "
Rating 2 - Terrible. 40 out of 790 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Lukewarm showers! Continental breakfast was a very little. 2 cereal choices, yogurt and mini muffins. No juice. Staff had a very strong accent and hard to understand. Lobby very outdated. Bed was comfortable. Room had a nice neutral odor.
Stayed 2 nights in Mar 2024
Response from Arother on 27 Mar 2024
Dear Guest,We’re sorry to see that your experience was anything less than 5-stars. We acknowledge the problem you faced with [mention the specific problem], and we are actively working on a solution. We would like to offer you [offer a specific compensation, if appropriate], and we invite you to [solution, such as revisit, replacement, etc.]. Please contact us at [contact information] so we can make it up to you.Best regards, Quality inn O'Fallon Manager

4/10 Poor

Terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the shower didnt have hot water. the water was just at the tolerable range of cold.
Stayed 1 night in Mar 2024
Response from Arother on 27 Mar 2024
Dear Guest,We’re sorry to see that your experience was anything less than 5-stars. We acknowledge the problem you faced with [mention the specific problem], and we are actively working on a solution. We would like to offer you [offer a specific compensation, if appropriate], and we invite you to [solution, such as revisit, replacement, etc.]. Please contact us at [contact information] so we can make it up to you.Best regards, Quality inn O'Fallon Manager

8/10 Good

Rhonda, Parker

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for a fast overnight stay while traveling. Breakfast was very limited. They need more selections. Maybe muffins and bagels. Juice dispenser was broke. Coffee was acceptable
Stayed 1 night in Mar 2024
Response from Arother on 18 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024

4/10 Poor

Jill

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived the evening of a snow storm and the driveway and parking lot were never touched. The entrance was extremely icy and no salt was put down. The parking lot and driveway remained in the same condition the following morning as well.
Stayed 1 night in Feb 2024
Response from Arother on 18 Feb 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.and we check its clean we dont have aby one to clean ice clean late nigh and bed weather no one fix but use its fix day time..Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Pao

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Jan 2024
Response from Arother on 30 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

8/10 Good

Catrina

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2024
Response from Arother on 28 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AROTHER on 29 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards, General Manager Quality Inn O'Fallon I-64

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price, clean, good bed
Stayed 1 night in Jan 2024
Response from Arother on 27 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Arother on 17 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Arother on 31 Dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Excellent

Hector, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and at a good price. Staff were friendly, helpful and professional. My room was very clean, comfortable and quiet.
Stayed 3 nights in Dec 2023
Response from Arother on 31 Dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

2/10 Terrible

Shelia

Stayed 1 night in Dec 2023
Response from AROTHER on 20 Jan 2024
Dear Guest So sorry about this inconvenience, I really understand some point not happy with hotel service,if you inform to Frontdesk about your experience then we can definitely try to make your stay enjoyable with us due to you seen so many other guest happy too and we consider you pain and try to fix if fixable at that moment and you can enjoy the your stay. But we are extremely sorry that not make you feel satisfied Give a chance to move with you and when you back definitely see this change your services ThanksQuality inn

10/10 Excellent

Hector, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. My stay was comfortable and safe. The staff were extremely professional, helpful and friendly. My room was clean and quiet.
Stayed 4 nights in Dec 2023
Response from Arother on 28 Dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

6/10 Okay

Riadoinme

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub didn’t work! Everything else was mediocre
Stayed 1 night in Dec 2023
Response from Arother on 28 Dec 2023
Dear Guest So sorry about this inconvenience, if you inform to Frontdesk about your experience then we can reset the network and you can enjoy the your stay As well hot tube permanently shutdown all side information available But I know you have running fast but you not read so that's reson mistakes you done not reD what hotel offerThanks for set review Quality inn Management

8/10 Good

John

Travelled with partner
Liked: Amenities
The hotel was clean. Beds were comfortable. But, hotel was extremely hard to find using our GPS.
Stayed 1 night in Dec 2023
Response from Arother on 27 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Hector, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Very professional, friendly and helpful staff. Room was very clean and comfortable
Stayed 1 night in Dec 2023
Response from Arother on 25 Dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Excellent

Hector, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great value. Staff was very friendly, helpful and professional. Very clean and comfortable rooms.
Stayed 1 night in Dec 2023
Response from Arother on 23 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improvement should be made with the breakfast. Not much of a breakfast.
Stayed 2 nights in Dec 2023
Response from Arother on 20 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Arother on 12 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from Arother on 12 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
You get what you pay for
Hotel is outdated. Bathroom was creepy and the light barely turned on. The water pressure was terrible. There were little white tablets shoved in the base of the carpet/wall. Still not sure what they were but they were all over the room. Room was clean, just had an odd smell. No bugs that I could find - I did look all over. Hot tub was closed, wish I knew that before booking. You get what you pay for.
Stayed 3 nights in Dec 2023
Response from Arother on 12 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Excellent

Hector, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly, helpful and professional staff. Very clean rooms and good breakfast.
Stayed 1 night in Dec 2023
Response from Arother on 12 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Comfortable bedding.
Stayed 1 night in Nov 2023
Response from Arother on 8 Dec 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Excellent

Hector, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. friendly and professional staff. great value
Response from Arother on 8 Dec 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Excellent

Hector, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. staff friendly and professional. clean and safe. great value and very comfortable
Response from Arother on 8 Dec 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Excellent

Hector, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay. hotel staff are very helpful and professional. i will definitely stay here again next time i am in town
Stayed 4 nights in Nov 2023
Response from Arother on 8 Dec 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

8/10 Good

Justin

Stayed 1 night in Nov 2023
Response from Arother on 17 Dec 2023
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn O'Fallon I-64 and the services we provide for our valued Choice Privileges Gold members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,ArotherTeamQuality Inn O'Fallon I-64

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The wifi was unsecured and any connection we were able to get was almost immediately dropped.
Stayed 1 night in Nov 2023
Response from Arother on 19 Nov 2023
Dear Guest So sorry about this inconvenience, if you inform to Frontdesk about your experience then we can reset the network and you can enjoy the your stayThanks for set review Quality inn Management

10/10 Excellent

Nicole

Stayed 1 night in Nov 2023
Response from Arother on 19 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management TeamQuality inn O'Fallon

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Arother on 6 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night, but it was everything we needed. Clean, friendly and close to restaurants. Will definitely stay again
Stayed 1 night in Nov 2023
Response from Arother on 3 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

4/10 Poor

butch

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Arother on 4 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price you can’t beat it. 10 minutes to airport and clean and safe. Friendly staff. Easy check in
Stayed 1 night in Nov 2023
Response from Arother on 3 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Response from Arother on 2 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Response from Arother on 2 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Response from Arother on 2 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Response from Arother on 2 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
We stayed 3 nights while locally while work was done on our home. We were pleased with the cleanliness of the room and the customer service was great.
Stayed 3 nights in Oct 2023
Response from Arother on 28 Oct 2023
Dear Pamela, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn O'Fallon I-64 and the services we provide for our valued Choice Privileges Diamond members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,JImmyGeneral Manager Quality Inn O'Fallon I-646186288895

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find the first time, sitting behind other properties. It was still a great value that met our needs.
Stayed 2 nights in Oct 2023
Response from Arother on 30 Oct 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Quality inn ofallon, ILYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Your satisfaction is important to us as a valued GuestSincerely,MANAGEMANT Quality InnO’Fallon, Illinois

6/10 Okay

Bryanna

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Polite staff and service
Well booked stay because of the pool but when got there the pool was closed due to being shocked (on a weekend). We also booked the stay because had to take kiddo to Belleville memorial for his oral surgery. The top comforter and sheets weren't in the best clean condition but we were able to accomplish our stay and get kid to surgery and back home!
Stayed 1 night in Oct 2023
Response from Arother on 25 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Arother on 2 Nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Arother on 25 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. safe, clean and friendly staff. i will stay here again next time.
Response from Arother on 25 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly helpful staff. Pleasant motel for the price!
Stayed 2 nights in Oct 2023
Response from Arother on 21 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. friendly staff and clean rooms
Stayed 4 nights in Oct 2023
Response from Arother on 19 Oct 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Quality inn ofallon, IL Your feedback is very important to us I know neber make noisy you cut hotel service point some one mistake hotel has to pay off and that we can not manage guest and we can tell them Or try to stop but still believe its beyond, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Your satisfaction is important to us as a valued Guest Sincerely, MANAGEMANT Quality Inn O’Fallon, Illinois

6/10 Okay

Cathy

Travelled with family
Liked: Staff & service
Easy entry ,after you find it. Plenty of parking
Stayed 1 night in Oct 2023
Response from Arother on 19 Oct 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Quality inn ofallon, IL Your feedback is very important to us I know neber make noisy you cut hotel service point some one mistake hotel has to pay off and that we can not manage guest and we can tell them Or try to stop but still believe its beyond, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Your satisfaction is important to us as a valued Guest Sincerely, MANAGEMANT Quality Inn O’Fallon, Illinois

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was clean.Comfortable bed with plenty of room in bedroom.Bathroom small but ok. I will recommend the Thai restaurant that is front of hotel very delicious!
Stayed 1 night in Oct 2023
Response from Arother on 15 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

10/10 Excellent

Hector, Scott AFB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. staff were friendly and professional. cleaning staff kept hotel and rooms extremely clean. i enjoyed my stay
Response from Arother on 15 Oct 2023
Dear Guest,It's wonderful to read about your satisfying experience at Quality Inn O'Fallon, Illinois. We're thrilled our strategic location and easy access to transportation added to the convenience of your stay. Your kind words about our facilities and staff are greatly appreciated. Ensuring the satisfaction of our valued guests like you is indeed our priority. We look forward to welcoming you back to our hotel in the future. Best Regards,Management,Quality Inn O'Fallon, Illinois

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean rooms & great price!
Stayed 1 night in Oct 2023
Response from Arother on 9 Oct 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Quality inn ofallon, IL Your feedback is very important to us I know neber make noisy you cut hotel service point some one mistake hotel has to pay off and that we can not manage guest and we can tell them Or try to stop but still believe its beyond, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Your satisfaction is important to us as a valued Guest Sincerely, MANAGEMANT Quality Inn O’Fallon, Illinois