Ratings based on 376 verified reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 09-Aug-2019
We had a relaxing and pleasant stay. The staff were pleasant and service good.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 03-Aug-2019
5 out of 5
by a verified traveller

Posted 01-Aug-2019
Across the road from the promenade & the beach very impressive marble columns to main staircase if you want to dine in, we can recommend the Sunday carvery & (English) breakfast. Alternatively a colonnade of cafes is next door, or London Rd is around 10 minutes walk away for more food places, antiques shops etc
3 out of 5
by a verified traveller

Posted 26-Jul-2019
Great location. Bed very hard, not luxurious. Building not updated and many areas look very tired.
5 out of 5
by a verified traveller

Posted 29-Jun-2019
We stayed twice at this hotel in January this year as a family member was ill in Hastings. They couldn't do enough for us and they were so kind. We decided to stay again as we had to go to Hastings and again, we were not disappointed. My brother also stayed and was delighted with his room as were we. The hotel is a bit tired, but clean, and the breakfast is wonderful. We are thinking of spending Christmas there to be near family. Give it a try!!!!
5 out of 5
by a verified traveller

Posted 25-Jun-2019
Warm and friendly staff, room excellent as was the food
3 out of 5
by a verified traveller from Vancouver, WA, USA

Posted 23-Jun-2019
Large room with unobstructed sea view . Historic hotel . Shower was not good, difficult to adjust water temperature & shower head could not be adjusted. Very limited free parking. Staff failed to inform me that there was a charge for parking. Restaurant had a decent English breakfast but dinner was only so-so.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Jun-2019
2 out of 5
by a verified traveller

Posted 07-Jun-2019
This hotel is in much need of modernisation. Rooms and hallways are very tired with carpets something from the 1970's.
4 out of 5
by a verified traveller

Posted 29-May-2019
Pro's Big spacious rooms. Con's Bed was too old and needs replacing. Water was cold and you have to leave the tap running for over 10 minutes before you get the hot water.