Ratings based on 134 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Tarryn

loved our stay

Posted 14-Jun-2017 on Hotels
clean apartments. good location
5 out of 5
by Fatima

Fantastic!

Posted 22-May-2017 on Hotels
Great apartment clean. Great location with everything near by ti walk to.
4 out of 5
by Kevin Eduardo

It was great!

Posted 17-May-2017 on Hotels
The service was fantastic, the bedroom was clean and comfortable. Nothing to complain.
3 out of 5
by Daniel

First night double booked, otherwise good

Posted 30-Apr-2017 on Hotels
We (myself, my partner and our son) arrived for a prearranged late check in at around 1am on a Monday night. We were greeted by a very rude porter with poor English who put through the payment on our credit card before handing me a letter explaining that they had double booked our 2 bedroom apartment for that night and that we had to stay in a small double room with a fold out cot for our son. The porter told us we could either take the room or find another hotel. We had to set up the bed ourselves and slept very poorly. The following morning we met with the manager who made more excuses than apologies. I requested a full refund for the night but he preferred just to refund the difference which I found unacceptable. He did eventually and begrudgingly give us a full refund after several days of reminding him and his staff. The episode gave us a poor first impression of not just the Onyx but of Malta giving that it was our first point of contact there. When we did move into our apartment we were more than happy with the cleanliness and comfort levels and the facilities etc. It was spacious with a small balcony. The walls are thin, however, and the neighbours needed reminding to turn their music down. There was no coffee, however there are several grocery stores within walking distance. Overall I would have had few complaints had it not been for the double booking on the first night.
4 out of 5
by Jeremy

Great area.

Posted 16-Apr-2017 on Hotels
Great area, lovely apartments but little noisy through the night.
5 out of 5
by Jessie

Beautiful

Posted 05-Apr-2017 on Hotels
It's was good
3 out of 5
by A verified traveller

Great location

Posted 21-Oct-2016 on Hotels
2nd time chose Onyx due to location and amenities. Noticed a big difference in appearance, bathroom condition was average. Very small, shower cubicle size ridiculous, door replaced with a too short shower curtain which flooded the floor each time. No shelving to place toiletries so when you bent over to pick up shampoo you hit the handle , either turning it off or changing it to very hot or cold. Bed was very uncomfortable, advised front desk who did nothing. Will think very carefully before rebooking for next visit
1 out of 5
by A verified traveller

Posted 16-Sep-2016 on Hotels
Booked accomodation not available. Reception staff rude and unhelpful
5 out of 5
by IOANNIS

This traveller left a rating score only Posted 01-Sep-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide South Australia

Appartment for two

Posted 31-May-2016 on Wotif
Pros: Location
Cons: Hanging space, especially in bathroom.
Location: On main bus lines, numerous cafes, bakeries, coffee shops, eateries of your choice 1 star to 5 star all within walking distance. English pub next door
Roomy 1 bedroom suite, quite, bathroom tiny, overall roomy!